Home Services reviews in Chicago, Illinois

This place has terrible customer service. Very rude with a demanding demeanor when I had a return. Another opportunity was to take care of a price match with the Home Depot on Elston but they refused, saying that "we don't need to do that and that different stores have different pricing across the world." Well, this was down the street. I had to buy the item from North Avenue, take it to Elston, return it, and buy it again at Elston - they took care of me. I'm a credit holder with Home Depot and probably did $4,000 worth of business with them in 2017 but have learned to purchase at Elston and go to North Avenue with future returns in building materials returns.

Just had the most humbling phone call of my life ☺️

Called a plant store to ask if they carried seeds for herbs and flowers because, you know… plant store 🌱

The owner very condescendingly goes, “Um, no.”

So naturally I said, “Oh I’m so sorry, was that a stupid question to ask a plant store if they carry seeds?”

To which she replied, “Yes, actually. That’s a really dumb question. I haven’t carried seeds in 25 years.”

…and then hung up on me 💀

Anyway, I’ll be taking my happy little seed-planting ass to Home Depot where apparently dreams are still alive. Thank you sooo much.

The owner and the landscapers here are very nice and so very helpful. Also, they are very reasonable with their prices, especially in the city. I'm very pleased with their plants, trees and landscaping services. I fully support this Old Town small business!!

always a great place to go

Such a nice feeling every time walk pass

a bit on the pricey side but kind staff

The best plants in the city Chicago IL 👽

Great selection of indoor and outdoor plants and accessories. Knowledgeable and helpful staff.

Awesome place, perfect for old town. A real gem for the community. A must see garden center!!!

Great plants, excellent service!

staff is pleasant until there is a problem . they do not accept responsibility and try to reverse the blame.
not a place for a long lasting relationship.

Always a great selection and helpful advice. Year after year this friendly neighborhood oasis makes our gardens beautiful.

A wonderful locally owned garden center where you get individual attention and information. Really enjoyed the selection available and the service.

employees didn't know how to wear a mask while customers shopped inside and hand sanitizer was visibly incredibly watered down. AVOID. if i could give one star I would

A "gorgeous" array of well-priced plants, flowers and trees, plus ceramic pots and container gardens for patios or balconies is for sale at this Old Town garden shop; "urban gardeners" stock up here…

With the recent closing of a new leaf it saddens me that this is what the neighborhood has left. The poor customer-service and lack of consistency is alarming. How they plan on running a successful business will be a sight to see.

We always buy our Christmas tree here, but this year we decided to take a look at their geraniums for our balcony. The owner and staff are very friendly and helpful.

The owner closed the shop early due to the rain but waited for my friends and I to come before he officially closed so we could get pumpkins! Such great service and such a great owner! Thank you! :)

Lovely place to flower shop in Old Town. I get our window boxes here every spring and most of the time they last all summer (I don't have a super green thumb, so its not the flowers fault!) It's so relaxing to walk through their green house and I always stop to smell the flowers!

Great selection, reasonable pricing, friendly staff, amazing service. Will be back!

They do a good job here at Old Town Garden. It caters to the Old Town crowd with prices to match it but if you opt for the do it yourself option you can save a few dollars. Convenient location and friendly staff makes Old Town Garden a good go to when doing your spring planting. They have seasonal items for Halloween and Thanksgiving and do Christmas Trees and Wreaths during the holidays as well.