Home Services reviews in Chicago, Illinois

I manage three Airbnb units at my property which I market as an inn, so maintaining hotel quality cleaning is critical to the success of my business. I feel extremely fortunate that I found Turned. Davis and the Turned team are as professional as they come, and the cleaning is exceptional. And most importantly, they are the nicest group of people to work with. The team has established a system that results in fast, efficient turnovers without sacrificing quality. Great communication through Slack and a very slick scheduling app takes the guess work out of hosting. In addition to staying in close communication with Turned's stellar management team about any scheduling updates, I can also rely on the app to confirm when service is scheduled, when it's in progress and when the job is complete. Before and after pictures also come in super handy and help me stay on top of the unit condition prior to checkout so I can give honest reviews of my guests.

If you are looking for great cleaning service to help grow your vacation rental business, I would highly recommend partnering with Turned.

Turned has been an outstanding partner to us as Airbnb hosts. We couldn’t operate without them! They are very thorough in their cleaning service and have utilized technology to its fullest to make working with them completely seamless.

Turned is amazing! They consistently deliver top-notch cleaning and sanitation services. Their attention to detail is impressive, and they work efficiently to prepare our property for guests. Cleanliness is constantly mentioned in our guest reviews thanks to their efforts.

What sets them apart is their professionalism, friendliness, and willingness to accommodate special requests. I appreciate their open communication and flexibility, making it easy to schedule cleanings. Seeing pictures of our property before cleaning and after cleaning puts our minds at ease and is such an added bonus many companies don't offer.

I highly recommend Turned. They've become an essential partner in maintaining our property's excellence and making it a top choice for those looking for a home away from home in the city.

We have been using Turned for our short term rental for a few years and have really appreciated them. They are reliable, responsive, and do great work.

I’ve been using Turned for the past two months, and they’ve been amazing! Before using them, I was cleaning the place myself, and it was taking up a good amount of time out of my day. I think the biggest benefit of using Turned has been their ability to do same-day cleanings. This option has gotten me more bookings/extra income.

Their team does a great job making sure every part of the property is clean. They use Slack for communication and Breezeway to send photos of the unit before and after the cleaning, which makes it easy to see how the house is left by guests. Managing the Airbnb has become effortless now with the photos and comments of the condition of the unit.

If you need a reliable and top-quality cleaning service for your Airbnb, I highly recommend them.

Turned has been really wonderful to work with in our journey of starting a short term vacation rental business! Davis and his team are incredibly reliable, timely in their work and also in communication. As always when starting a new working relationship, we had a few small issues with details, which they were immediately responsive of about coming back to address. They often always send an inspector as well to make sure the clean is up to par! I have been very grateful for Turned, they’ve made it possible to get our rental up and going with shining reviews on the cleanliness of the home. Would happily recommend Turned to anyone!

I am proud to be Turned's first customer. I started working with them at the onset of the pandemic and have used them since. Five years, zero cleanings missed. Z. E. R. O. Our unit is a small studio, but the logistics are complex as storage is sparse and we can have anywhere from one to four guests in our space. When mistakes have been made, there's an immediate effort to correct them and to improve their process. I think it's a big part of why they've been so successful in my time with them.

Davis has been professional and personal from the start. The team has grown since then and their staff's ability to respond to messages quickly has been a huge asset. I am impressed by Turned's ability to be detailed, incorporate technology, and adapt quickly to any changes.

The Turned team has been a great partner for our short term rental and we would recommend them to anyone. Their cleaning team does a professional and thorough job with the cleanings, and the broader team is incredibly collaborative and communicative. Things can move around quickly in this business and the Turned team are super responsive -- they're great with quick communications and they make every effort to be flexible with scheduling and requests. We also really appreciate the suite of tools they use to help us stay on top of cleaning progress, schedule, and updates. All in all they've been an integral part of our business and our stellar cleanliness reviews reflect that!

Turned has made a tremendous impact on our operation, which includes 6 vacation rental condominium units, since they started working with us last Summer. They are very communicative and swift with their turnovers. All of our units always are very presentable and fully stocked for our high volume turnovers in Wrigleyville, especially during baseball season. We are looking forward to working with them for the foreseeable future, especially as we enter our busiest time of year. We highly recommend them for your turnover needs and would definitely suggest looking into their linen rental agreement to save time and money on laundering.

We are a property management company of over 25 homes in the Chicagoland area and we have been using Turned now for a few months. I cant say enough about their service and responsiveness! We started off with a few homes but now most of our homes have been transitioned to them as they go above and beyond when it comes to keeping our homes clean. The crew follows directions well and management is always there to respond to your questions or concerns.

I've been using Turned exclusively for my air bnb property in Chicago for almost three years now and they truly are the number one key for my home's success. Probably over 100 turns now with a perfect 5-star rating on cleanliness and they take all the guesswork out of making sure my unit is ready for the next guests. It really allows me to focus on the guest experience and property knowing that the cleanings are always done on time and more importantly to the standard that a guest paying $1000+ a night expects. Appreciate you guys!

Choosing Turned was the best decision for our rental. The team is reliable, communicates well when there are stock outs, and most of all: they provide 5 star cleaning service.

I cannot say enough good things about Davis and his entire team at Turned! They have been cleaning our short-term rental for over a year now and are a crucial part of our success. Their communication is excellent, scheduling is easy, and most importantly, they are extremely reliable. They have never missed an appointment and consistently deliver top-notch service with every clean. I highly recommend their services!

We have a couple of units for Airbnb and Turned has been nothing but professional and effective with cleaning and turning over the units for our guests after check out! Communication is key to this business and streamlining our calendars and chats have been great and easy to use (we use Slack, Breezeway and Hospitable apps). Highly recommended when running your short term rentals!

I’ve been using their cleaning services for several months now to manage four of my short-term rental units, and the experience has been outstanding. Their team is always reliable, professional, and incredibly detail-oriented. Every turnover is done thoroughly, with each property left spotless and guest-ready, which gives me peace of mind as a host.

They are also very responsive and easy to communicate with, which makes coordinating schedules and special requests seamless. Having a service I can fully trust has been invaluable.

I highly recommend their cleaning services to any host or property manager looking for consistency, quality, and a true partner in hospitality.

We've been working with Turned for 3 and a half years to clean our Airbnbs in River North and have been very happy with them. Our guests have high expectations given the location and quality of our listings and Turned has been a valuable partner in meeting those expectations.

I’ve been using Turned for over three years now, and they’ve been an excellent partner for keeping my short-term rentals running smoothly. Their cleaning team is reliable, professional, and easy to coordinate with. Communication through Slack works great — everything is organized and efficient.

I also use their linen service, which is a small extra fee but completely worth it for the convenience. They even handle touch-ups between guests and can wash comforters when needed, which has been a huge help.

Turned also offers management services, though I haven’t used those personally, but it’s great to know they have that option. Overall, I’ve been very satisfied — Davis Markin and his team have built a service that truly understands the needs of STR hosts. Highly recommended!

Excelente servicio !!

El servicio fue excelente! Son personas muy amables y mi casa quedó espectacular, lo recomiendo al 100%!

Reliable & trustworthy

Excellent customer service