House Cleaning reviews in Chicago, Illinois

I’ve been using this window cleaning company for several months and couldn’t be more impressed. They clean the inside of my windows regularly and the outside even more often, and they’ve never missed a single visit.

The quality of their work is excellent—my windows are always spotless, and the space feels so much brighter after they’ve been here. Their customer service is just as great—professional, friendly, and always reliable.

If you’re looking for a dependable, high-quality window cleaning company, I highly recommend them!

If I could give this company negative stars - I would. This was one of the most unprofessional and frustrating service experiences I’ve had.

I scheduled a move-out cleaning 1.5 months in advance and was given a confirmed arrival time of 9 AM. The day before the appointment, the company asked to push the time later (1 PM), which I agreed to despite already planning my schedule around the original booking.

At 1 PM, no one arrived. When I followed up, I was told the cleaner was on the way but delayed due to traffic. Based on that, I continued waiting, expecting the situation to be resolved shortly.

Instead, I was left waiting for over two hours past the scheduled arrival time, only to have the entire appointment canceled at 3 PM.

Canceling a service is one thing. Allowing a customer to wait for hours under the impression that the cleaner is still coming, only to cancel well after the scheduled time has passed, is completely unacceptable. At that point, it reflects a clear disregard for the customer’s time.

This was a move-out clean, which is inherently time-sensitive. I had already adjusted my schedule once to accommodate the company and communicated my availability clearly. Despite that, they failed to deliver the service entirely.

The explanation given: traffic and the cleaner needing to leave by a certain time, only highlights poor planning and overbooking. A professional company should not be confirming appointments they cannot realistically fulfill.

Polite communication does not make up for a complete lack of execution. Reliability is the baseline expectation for a service like this, and that standard was not met in any way.

I would strongly advise anyone considering this company to look elsewhere if timing or dependability matters at all.

To make matters worse, the only resolution offered was to reschedule for the next day or accept that there was nothing else they could do because they were fully booked; despite the fact that I had booked this service 1.5 months in advance. That response alone speaks volumes about how little customer commitments are prioritized.

Anna came to clean my apartment and did a phenomenal job!! The attention to detail was fantastic and my apartment looked great after!

Rover cleaning services was great! Extremely professional experience. They did a great job taking care of our place with a much needed deep clean. Would definitely recommend to a friend

Left my apartment spotless!

Great and friendly service. My apartment feels brand new!!!

Just had my first cleaning and it was great. So much attention to detail. The floors are spotless which was the one thing I was most concerned about and the bathrooms and kitchen look spotless. And they were fast!

Maritza was efficient

They did a decent job!

Best cleaners in town 🐐

Hired Rover to do a deep clean for a family member as a gift and had a great experience! They were on-time, professional and did a thorough job.

Great service. Professional experience throughout the whole process. My apartment is cleaner than ever.

Rover House Cleaners were great! Cora did an amazing job!

Rover Cleaning Services was wonderful! Kassandra was kind and did a great job cleaning my apartment. She brought everything she needed and finished in a timely manner.

Rover House Cleaners were great! Maritza did an amazing job cleaning the condo. Would 100% hire her again.

Finally a cleaning service I can trust. I tried other companies in the past, but they always seemed to miss something. Rover was thorough and professional.

Had never used a cleaning service before and wasn't even sure I really needed one, but I decided to give Rover a shot and was blown away by the quality of the work and professionalism of the staff. Will be a repeat customer without a doubt.

I had a great experience with Rover House Cleaning Services in Chicago. The entire place felt refreshed, but what really stood out was the stovetop, I honestly didn’t even know it could get that clean. Attention to detail was excellent, and the results exceeded my expectations. I’ll definitely be using their services again.

I booked them after a hectic stretch when my place needed real attention, and I’m genuinely impressed with how everything turned out. The team arrived on time, introduced themselves, and got right to work with a level of care that felt refreshing.

My apartment has not looked this clean since the day I moved in. They took care of the big tasks and the tiny details with the same focus. Baseboards, corners, under furniture.. everything was spotless. My kitchen sink looked new again, and the whole place smelled fresh without that harsh chemical scent (you know what I’m talking about)

What really surprised me was that they found a small piece of jewelry I had lost months ago. They didn’t just leave it somewhere or assume it wasn’t important. They made sure to hand it directly to me before they left, which says a lot about their honesty and attention to detail.

The whole experience felt easy, professional, and genuinely calming. I will definitely be booking them again, and I’ve already told multiple friends to check them out. If you want a cleaning service in Chicago that actually cares, this is the one.

I usually don’t write reviews but this one felt earned. I booked this after putting it off getting my house cleaned for way too long and assuming my place was kind of beyond saving. Turns out I was wrong! They showed up on time, were friendly without being awkward, and just got straight to work.

By the time they were done it honestly felt like I walked into a different place! Stuff I don’t even think about cleaning was spotless; floors, corners, behind furniture, all of it. The kitchen and bathroom were on another level too. Everything felt actually clean, not just wiped down quickly. Even the smell was nice and subtle, not that overpowering chemical scent that lingers forever.

What really stood out was how much attention they paid to the little things. You can tell when people care about the work they’re doing and this was one of those times. I didn’t feel like I had to go around checking anything after, which never happens.

Overall it was easy, smooth, and way less stressful than I expected. I’ll definitely be booking again and have already mentioned them to a couple friends. If you’re in Chicago and debating whether it’s worth it, it totally is!

I’ve been getting biweekly recurring cleans from Rover for 2 months now. Amazing team and quality of cleaning and great communication throughout the entire process. I’m so glad I switched to Rover. The other cleaners I used pales in comparison to the reliability and consistency that I’m getting right now. #1 house cleaning service in chicago for sure so just trust me on that