House Cleaning reviews in Chicago, Illinois

Exceptional in every way from start to finish. My run has never, ever looked better! You have truly exceeded my expectations at every step of the process. Thank you for making what felt like an overwhelming process incredibly simple, straightforward, and efficient! The craftsmanship is evident and your kindness, care, and patience with me personally throughout has been a dream and made a huge difference!

Jose and Guillermo went above and beyond. They followed instructions for pick up and when they delivered the cleaned rugs, they put all the furniture back in it's place. They both were very friendly, professional and excellent communication. Highly recommend for all your rug cleaning!!

They are the best. Carpets are beautiful. They were very careful when getting carpet in and out from under our Baby grand piano!

The company takes pride in what they do. The service people are outstanding and helpful. Maria was most helpful as well, patiently answering my questions

Dave and José were the best, from pickup to delivery. Super-professional, efficient and kind. Oriental Rug went out of its way to save a portion of a moth-eaten rug that I was particularly attached to, and I am very happy with what they did!

I’ve used Carpet Cleaning Group a ton over the years and they always come through. I have a dog so annual couch and rug cleanings are important. Friendly, flexible staff and great results always! I can’t recommend them highly enough (Especially good service with Zach and Oleg who dealt with pickup and drop off of our oriental rug last week- I wasn’t home and said I’d leave the porch open but forgot. They were totally understanding and came back the next day)

Amazing service, timely, affordable—expert care. The delivery service was very appreciative and the technicians were extremely professional.

I have been using Carpet Cleaning Group for years now. They are the top cleaning group. The level of service you receive is above and beyond. Their crews and technicians are very honest and knowledgeable about any stains. They even got a paint spill out of our area rug that we thought was permanent.

I’ll definitely use them again - very impressed, great service and really convenient with the pick up/drop off

Checking out these services to see about a potential school contract. Oleg, Mike, and Maria have made this process easy. They have been transparent about timeframe, met the deadlines, and communicated to me when rugs are ready for pick up. Planning to present the details to leadership for next school year.

Excellent area carpet cleaning. All staff and delivery personnel was awesome and professional. The delivery people went over and above. I’m single, they helped me bring a carpet to the second floor and helped me set them up.

Highly recommended! Thank you

I’ve used Carpet Cleaning Group for area rugs for years and highly recommend the service. They do a great job and the pick up/drop off service makes this chore so convenient!
Jose and German were polite and professional while dropping off my rugs this week. Big thanks to them & the team at CCG!

Extremely accommodating and professional! They came and picked up a very large and heavy wool area rug and cleaned it in a week and returned it to the exact spot in the house and it looked brand new! I have dogs and teenage boys and rug was super dirty. Now it looks and smells brand new. I will use again and recommend to everyone

We got our 30+ year old Turkish area rug cleaned, and it looks great. The color of the carpet is revived and fringe looks good. The pickup and drop off service was convenient. Our technicians Jose and Oleg were friendly and polite, they even helped us move our living room furniture to place the carpet back where we wanted it during the drop off.

We dropped off 2 of our area rugs and they did a wonderful job cleaning and repairing them. The guys in the shop were very attentive and friendly. We'd definitely use them again and highly recommend their service.

I cleaned 3 rugs with this company and have given another 4 rugs after. Excellent quality of cleaning. Zach and David were easy to work with. Communicated before pick up and drop off, professional and personable. The back office manager, Maria, was responsive and accommodating. My rugs look and feel like new again.

Highly recommended! Very satisfied with their service! They did great job with cleaning my hand-woven rug!

Carpet Cleaning Group's pickup and delivery service is excellent. They move the furniture when picking up and replace it on deliveries. Our oriental rugs were cleaned much better than the last service we used. Delivery came sooner than expected. I will be using them in the future.

had a 29 year old rug cleaned and it looks and smells great! The pick up and delivery were easy and the guys were respectful of the apartment and put the furniture with the new pad right where I wanted. Thank you!

Great work! Call the first. The dropping off is not easy to navigate without their instructions. Easy once you reach the office line. Happy I used them!

From the first time that I called Carpet Cleaning Group, to the day that I picked up my rugs. The service was outstanding. One of the persons who answers the phone, Maria, is polite, helpful, efficient, and reliable. When she says she will contact you she does. The Niles store on Milwaukee is a small but efficient operation. It is nice that the atmosphere there is one of a small business. I brought in three small rugs for cleaning. Oleg and Mike were very friendly and helpful. The rugs were ready in less than the time first suggested. Oleg and Mike did a superb job of restoring the rugs to their former beautiful state. Rug colors and fringes look great. The pricing was much lower than other places I checked with. I understand that for larger rugs they can pick up and deliver. I highly recommend CCG.