HVAC reviews in Chicago, Illinois

Rory and his team did an excellent installation of two mini splits in our third-floor apartment this summer. They worked efficiently, even in sweltering Chicago weather. Rory is consistently communicative via phone and email, making him a pleasure to deal with. His team delivered high-quality work quickly and would definitely be recommended.

I stumbled upon Northwind through the Bosch website, where I met Rory, who's based in Wicker Park. He's always made himself available to discuss my plans for upgrading my old apartment's heating system, which is no easy feat.

So far, his team has installed a top-notch heat pump water heater that promises to significantly reduce my electricity bills. I'm thoroughly impressed with the professionalism displayed by Rory and his team, who break down complex concepts in an accessible way, making them a great choice for those new to HVAC.

I stumbled upon Rory's services about three years ago through a Nextdoor post and decided to give him a shot for balancing and maintaining my HVAC system.

What sets Rory apart is his ability to explain complex issues with your HVAC system in a straightforward, easy-to-understand manner. When he first came over, he focused on optimizing the baffles to distribute cold air where needed and hot air where needed, and we worked together to fine-tune the controls. He also taught me how to perform these tasks myself for future seasonal maintenance.

Since then, Rory has made it a point to conduct regular checkups at a reasonable cost. Unfortunately, my old system finally gave out last week due to a burst coil - it was a 2011 unit that had been oversized for my space.

Rory and his team replaced it with a more eco-friendly Bosch system, which took about six hours to install. They took the time to protect my floors with tarps and disconnected everything, documenting the old equipment with photos. The process was impressive considering they were handling large HVAC equipment up and down stairs.

Despite their physical demands, Rory's team remained focused and considerate of my space. What impresses me most is that Rory is fair, honest, and willing to work with you to find a solution that suits your home and budget. He operates in the Wicker Park area, which puts him conveniently close to many neighborhoods.

I appreciate that he never nickel-and-dimed me - his pricing is transparent, and I couldn't be more satisfied with the service.

I had a great interaction with Northwind. Their team arrived promptly, and Rory and the second technician quickly diagnosed my Bosch Heat Pump system's issue. Initially, I thought it was the motherboard, but they took the time to assess the problem themselves. Fortunately, the motherboard was fine, but they identified and fixed other issues that got it running smoothly again. Thanks for a great experience!

We got Rory through a friend who recently used his services, and he did an amazing job replacing our old HVAC system with a sleek Bosch heat pump and gas furnace combo. The new units have been performing flawlessly. The entire process was seamless - no hassle at all. The initial quote was spot on price-wise. If you're in the market for a heat pump, we'd definitely suggest checking out Northwind Heating and Air Conditioning LLC.

I'm thoroughly satisfied with the service provided. The technician arrived promptly, quickly diagnosed the issue, and carried out the repairs with precision. He presented himself professionally, transparently, and avoided unnecessary extras. The pricing was reasonable, and the entire experience was hassle-free from start to finish. I wholeheartedly endorse this company for those seeking dependable and trustworthy garage door repair solutions.

Omar delivered top-notch service, tackling the issue with expertise and attention to detail. His professionalism shone through, ensuring the job was done right. He's an asset to your team - give him the recognition he deserves.

I recently had a frustrating experience with this company. They initially contacted us to assess our issue, which I described as a warehouse unit. The technician arrived and quoted an exorbitant $225 per heater inspection fee without providing any actual work done. After some negotiation, the total bill came out to $1,575 after discounts were applied. What's more alarming is that they continued sending me estimates in the form of invoices, despite our agreement to move forward with further action. It wasn't until I spoke with Nicor representatives that I discovered a crucial detail: the gas line was never installed on the property. The technician had supposedly operated the units using residual gas, but this experience was far from straightforward. To avoid costly mistakes, be meticulous when working with them and ensure they provide detailed information about every step of the process.

I'd like to express my gratitude to Direct Improvement for a top-notch job. During the recent heat wave, my central air unit was on its last legs. They promptly attended to my issue, providing swift and reliable service. The technician who visited my home was exceptional – patient, knowledgeable, and skilled in resolving the problem. His professionalism and expertise are greatly appreciated.

Direct Improvements stepped up to tackle the AHS project, filling in the gaps left by two previous contractors who lacked the necessary expertise. Amy led the charge, keeping the repair process on track. The furnace now runs smoothly, error codes gone, and temperatures are no longer fluctuating wildly around 60 degrees - thanks to Direct Improvements.

I've been using Direct Improvements since around 2018 and they're the most affordable, flexible, and courteous HVAC company I've dealt with. Their quote was significantly lower than others, and they did the job quickly and efficiently - finally getting my home comfortable again after a long wait.

Appreciate the quick, expert work. Technician Aaron did a solid job ensuring everything was done right before he left with a functional furnace.

We were caught off guard when our heating stopped working, but the repair team showed up promptly and got it fixed quickly. The prices were fair and the technician, Alex, was professional and efficient. We're glad we chose them instead of another company.

I recently had a fantastic experience with Direct Improvements, which is why I'm giving them five stars. They exceeded my expectations in every way - their response time was lightning-fast, they kept me informed throughout the entire process, and their professionalism was top-notch.

As someone with an American Home Shield home warranty, I put in a claim for my furnace issues and Direct Improvements sent a technician to attempt repairs. After the warranty approved a replacement unit, they installed it promptly and efficiently. Every member of their team, including Amy, Omar, TJ, and Aaron, was courteous, competent, and made the experience seamless.

Avoid using this company for home services. Despite multiple attempts, nobody has shown up at my residence to fix my HVAC unit - three times I've been let down. When I asked to speak to a manager, no one responds. The company restricts communication to just the phone staff, making it impossible to get help or resolve issues. Save yourself the hassle and don't sign up for services with this company.

I dialed three times to schedule an appointment for furnace maintenance, calling initially, then the day before, and again the day of. Despite numerous attempts, I was connected with a technician who was already on-site in another part of town and couldn't keep the scheduled time. The lack of clear communication from this company left me frustrated.

This customer had a good experience with the service provider, who was friendly and informed about the problems they found. The technician arrived quickly and gave clear explanations of the issues and potential fixes. The customer appreciated the company's professionalism and the technician's honesty, making them feel at ease during the process.

The team's professionalism and communication were spot on from start to finish. Every staff member we encountered was courteous, responsive, and efficient. Questions were answered promptly, leaving us feeling thoroughly satisfied with the installation process. We'd definitely hire them again without hesitation.

Eric did a solid job for us. He was knowledgeable and helpful, taking the time to explain his methods and provide clarity on what was being done. He also outlined recommendations for improving our air conditioning system, including details on cost and a plan of action. His professionalism and attention to detail were appreciated, thanks to Horizon Heating & Air Conditioning.

We've had consistently reliable service from Horizon Heating & Air Conditioning Co. They understand the needs of homeowners and property managers alike, providing quality work at fair prices. As someone who's managed rental properties, it's been a game-changer to have them handle maintenance, repairs, and renovations. They're a top choice for anyone looking for hassle-free experience.

I received top-notch treatment from the staff, who showed me great respect and professionalism. I've been consistently satisfied with their work and personnel over the past seven years. They're my go-to choice for maintenance - I wouldn't consider anyone else. Thanks for a job well done!