HVAC reviews in Downers Grove, Illinois

4.9 based on 435 reviews Back to the listing
    5

    Expert Heating installed our heating and cooling system and has maintained it for over 10 years. They provide great service and professional advice. I appreciate the practical tips their service people provide. Anthony was most helpful with the questions I asked. I certainly would recommend them for your heating and cooling needs at a reasonable cost.

    5

    Our home temperature varied from room to room by 5 degrees. Anthony added a damper and made adjustments to our furnace. Everything he did made a big difference. He arrived on time, is very congenial and did not leave a mess. He did a fantastic job!

    5

    great rates, very prompt and professional service. Thanks for a job well done!

    5

    Our furnace quit running overnight in January. Joe, our technician, was able to come out that morning, arrived on time, and quickly located the main problem. He then did further troubleshooting, and found and quickly corrected another two issues. He was very professional and efficiewnt.

    5

    Great price on my new furnace and air conditioner three years ago and yearly maintenance is always punctual. Needing a new humidifier..I found no need to shop around. Anthony our technician was polite, professional and knowledgeable to our needs. I would recommend Expert for all your needs.

    5

    A/C went out and called Expert. Super friendly & so fast! From the time I called, they arrived, diagnosed the problem (electrical, so a quick fix), had the parts on hand, and my A/C was back up and running in under two hours. Technician Jesse was fantastic. Would recommend to anyone!

    5

    I've used Expert Heating and Air for 25+ years. Joe (owner), Anthony and Paul have been to my home several times over this time span. Fair pricing and great, timely, professional service. I recommend.

    5

    Dan and Bobin came to our home for duct cleaning and an A/C tune up. My husband and I are both working from home, so we were able to watch the activity (or at least hear it). It took almost three hours to do all the cleaning (but it was dirty). Super impressed with their thoroughness and respect for our property. They also cleaned up our A/C unit and it literally looks brand new (and it's 15 years old!). They also cleaned out the dryer vent, replaced the screws, and even applied some sealant - a little extra love. I contacted another company for a quote and that company wanted 3 times what Expert quoted us. I will highly recommend these guys. No pressure sales or anything of that kind. Excellent work, excellent price.

    5

    Expert replaced our Water heater and Chimney liner. The owner Joe was very responsive and sent his installers out to replace our water heater. The installers Anthony and Paul were professional and they cleaned up when the job was done. I found Joe's price fair and I liked that Experts is a family run business.

    4

    I am adding to my review from a year ago. This time around I was a little caught off with some of the charges based on past service experiences, but understood them once explained that I was under charged previously. Service techs are always really nice and explain things. Looks like I will be in the market for a new ac unit next spring 😬...*start of review from last year* David did a great job explaining to me exactly what issues he saw with my furnace and ac. I appreciated that he looked at the furnace even though I only paid for the ac service. Very professional

    5

    Joe and his team did my complete HVAC system in my home last year. Price and quality of work were excellent, so much so that I called them yesterday to replace the furnace in my parents home. They were here bright and early this morning and a few hours later, another beautiful install is complete. The house is toasty warm. Highly recommend.

    5

    Purchased a new Furnace, A/C unit , dehumidifier and humidifier. The owner Joe came out and on time with a call to let me know he was on his way. Very knowledgeable and fair pricing. Workers were professional, clean and respectful of our home. We couldn't ask for the job to go more smoothly. Thanks Joe.

    5

    Joe was really responsive and and sent a repairman out right away. We had our hot water heater replaced along with the chimney liner. The repairmen were professional and cleaned up after all of the work done. Joe's pricing was very fair. We like using family run businesses and the service they provided was great!

    5

    Very nice work excellent service the employees that worked on my house were awesome and very knowledgeable and professional and precise in there work.

    5

    The team at Expert has been extremely helpful and attentive to solving our split AC issues.

    4

    First, I don’t easily give out a Five rating. I would have given them 4.5 if that was an option. The only reason why not a five is that the first Expert tech to diagnose our AC overcharged for a part and did not have a very common coolant and left us to find it on our own. After learning more about our AC from a second opinion, we connected back with Experts’ owner Joe who apologized and offered a refund. He also provided a competitive price to replace our AC and Furnace and deducted the entire $700 fee charged from the first visit. Joe did the right thing which earned him our business. He also installed our neighbors units so I had another level of confidence. Lastly, but not least, Anthony the technician who did the install was excellent. He answered all of our questions, was very clean, polite, professional and a pleasure to work with.

    5

    We had a great experience with Expert! They installed our new A/C unit and did a wonderful job. Not only was their team friendly and efficient, but they took care in protecting our floors which is always a nice touch. Would definitely recommend them!

    5

    I have been using Expert for about 2 years. I find their techs very knowledgeble and efficient. The tech showed up on time for my recent furncase checkup, and provided details, including photos about an issue he found. Highly recommended!

    5

    Adam showed up on time to care for a furnace and water heater clean and check. He was extremely polite and conscientious. Adam found a part that needed to be replaced explaining exactly what the part was and how its condition would affect the furnace performance. I feel confident that Expert's technicians have my best interest in mind when servicing my furnace, AC unit and water heater.

    5

    Expert Heating , Air and Plumbing diagnosed and repaired my heating issues in what seemed like minutes. Excellent customer service, the technician was prompt on time , knowledgeable and helpful.
    I highly recommend Expert Heating, Air and Plumbing. Smooth transaction from beginning to end.

    5

    I recently had a service visit from an Expert Heating & Cooling technician for my heating and AC system. My technician Joe was exceptionally professional and courteous throughout the visit. They arrived on time, explained the issues clearly, and performed the necessary repairs efficiently. Their friendly demeanor and respect for my home were greatly appreciated. Overall, the service was top-notch and left me very satisfied.