HVAC reviews in Naperville, Illinois

4.8 based on 1027 reviews Back to the listing
    5

    Antonio from Mr. Duct was phenomenal. He did great work, efficiently and thoroughly, servicing our heater units, AC units, dryer exhaust, and duct system. Highly recommended.

    5

    We recently got the vent and duct cleaned by Mr. Duct and are really happy with their service. The person who came did his job really nicely and made sure all the vents were attended. Thankyou!

    5

    I recently had the pleasure of hiring MR. Duct for a duct cleaning service, and I couldn't be more satisfied with the exceptional job they did. From start to finish, their professionalism and commitment to excellence were evident.
    One of the things that stood out to me was their punctuality. The MR. Duct team arrived on time as scheduled, ready to tackle the task at hand. This level of reliability is truly commendable and greatly appreciated, especially in today's fast-paced world.
    The thoroughness of their work was another aspect that left me impressed. The technicians at MR. Duct didn't cut any corners; instead, they meticulously cleaned every inch of the duct system. It was evident that they take great pride in their work, ensuring that no detail was overlooked. This commitment to a comprehensive job speaks volumes about their dedication to customer satisfaction.
    Overall, I highly recommend MR. Duct for their outstanding service. From their prompt arrival to the thorough cleaning and the attention to cleanliness, they exceeded my expectations in every aspect. If you're looking for a reliable and professional duct cleaning service, MR. Duct is the way to go. I'm grateful for the positive experience and the improved air quality in my home.

    5

    Fantastic experience, Gianni was great. Cleaned the duct which was clogged by a dead bird🪦 and took the trash and dust away as well. Major help and was super kind and friendly. Will definitely use this service again for maintenance.

    1

    I was visiting my friend Ugur to see his newborn baby. When we there the house was so hot. Ugur got his AC cleaned with these guys but after they cleaned the AC started not working. This is really unacceptable especially there is a new born baby and a mother in the house in this weather. This service supposed to help not causing problems.

    5

    The technicians took the time to explain the process, were careful with our furniture, and cleaned up everything before they left. If you’re looking for top-tier carpet and air duct cleaning, look no further. Highly recommended!

    1

    I witnessed this firsthand when I visited a friend’s home after they used this service. Instead of improving things, their AC completely stopped working. A newborn and mother were left in an unbearably hot house, which is simply unacceptable. This experience shows a serious lack of care and reliability.

    5

    Juan was very professional, friendly and efficient. He was able to clean my dryer vent, showed me before after pictures to help me understand why my dryer was not drying the way it should. I highly recommend Mr. Duct and will have them do my air duct cleaning soon.

    5

    My technician Antonio Vega was fair and honest did a very good job. Super professional was quick efficient and took care of the job. I highly recommend him as a technician to come and clean and remove all the dust from your furnace.

    5

    Fantastic work. I was able to get a next day appointment. The Technician did an incredible job. He set up, cleaned out each and every heat exchange, then all the returns. It took about 2 1/2 hours but well worth it!

    5

    Our technician Michael was prompt, professional, and easy to communicate with. We didn't see any evidence of his visit (dirt/dust) on our return home. We will use Mr. Duct again. Thank you!

    5

    Exemplary service!!! I was able to schedule a dryer vent cleaning quickly & conveniently. Jesse the Dryer Guy showed up on time and went to work immediately, answering all my questions. And he went the extra mile for me when he cleaned the outside vent. Wonderful, personable, efficient. I'm sold on Mr. Duct and Jesse!

    5

    Mr. Duct Naperville team came through with delivering good service on a good price. Getting a Quote and setting up an appointment was easy and have already begun to refer them to my family and friends

    5

    Great company. Very friendly and professional. I had actually forgotten to schedule the appt. for a while and about one or two months later the company followed up with me via email. It was a nice reminder, and I schedule the appt. right away. It was a two man team, and they were both friendly and courteous. Kirkland seemed to be the one in charge, and he had great customer service. He even stopped working to pick up my 13 month old's sippy cup that he threw while I was feeding him. The job was done quickly and efficiently. I attached the before and after pictures that Kirkland took. I watched him take them, so I know they are real and from my ducts. There was a little bit of a mess around some of the vents afterwards, but nothing a quick vacuum couldn't handle. Will definitely stick with this company in the future.

    5

    Zack was punctual, and explained the entire process clearly before starting work. We had other repair works going on in the house, and he accommodated and managed around it. He was diligent and efficient in completing both Duct cleaning and dryer vent cleaning. The quality of service was great, he showed me before and after pictures. Our return vent was very dirty and I was pleasantly surprised how clean it got after the process.

    1

    We’re neighbors of Ugur’s family and saw what they went through. They trusted this company, but their AC stopped working right after service. They just came home from the hospital with their newborn, and now they’re left to deal with this. Very disappointing.

    5

    Appointment setup was easy and they had convenient time slots available. The technician arrived within the time window and was done fairly quickly. We had the dryer duct service performed.

    5

    Our dryer vent was clogged and Mr Duct services were able to come the next day to fix the issue! Technician was friendly, efficient, and informative. Would recommend and use their services again!

    5

    I hired this company for duct cleaning, and I'm thoroughly impressed! The customer service team is exceptional (everyone is really great, specially Tiffany) - friendly, responsive, and always willing to answer my questions. As a newcomer to the US, I had many queries about the service, and they patiently addressed each one.

    On the day of the cleaning, Michael Andersons did a great job. He ensured everything was thoroughly cleaned and he fixed all back together before he left.

    I highly recommend this company and would definitely hire them again in the future.

    5

    I called Mr. Duct to have my dryer vents cleaned after having someone locally attempt and still getting multiple error messages on my new dryer. Jason- the tech that came out immediately identified the problem and efficiently corrected it. What I originally thought would be a vent cleaning turned into a replacement with a new rigid material as opposed to the flexi-accordion type I had. I was mortified when he showed me how old and clogged the flexi tubing was. Grateful to have had it corrected. He was a true professional and did an excellent job.

    5

    I have been using Mr. Duct for 3 years and I am also impressed with their professionalism. It's always easy to get a technician out and they are prompt and quickly resolve the issue. I also appreciate the additional knowledge that is shared after the service is performed.