HVAC reviews in Naperville, Illinois

4.8 based on 1027 reviews Back to the listing
    5

    We were very surprised at how much was in our duct work even though we have only lived in our brand new home a year and a half. It feels good to get the dust and debris cleaned out so we’re breathing cleaner air. We would highly recommend this company to our friends and family. Danielle answered all my questions over the phone and scheduled our appointment to accommodate our schedule. Brad was right on time. He was very professional and courteous. We were even sent before and after pictures. It’s good to know how clean everything is now.

    5

    Brad's & Danielle's small business is a GIANT in service, integrity, know-how & gracious respect for their customers. Rec'd before & after photos & learned much about my home's heating system. Honestly, 10 stars!

    5

    We were referred by our HVAC company and were not disappointed. During my experience getting the quote, Danielle was so informative and explained everything very well to me. She truly wanted us to be sure we understood the process and what to expect.

    Brad performed the work very well, he was on time and was flexible with us needing to put the dog into different rooms. After completion, Brad explained everything very clearly and showed before and after pictures of inside the duct work. Everything was left in great condition.

    You are truly paying for the great service and high quality. Highly recommend.

    5

    Brad did a professional job of explaining what was being done and showing pictures of the before and after difference to see what was performed. We thought he did a great job.

    5

    Brad and his helper did an amazing job. Arrived when they said they would, explained what they were going to do and did it in a timely manner. Could not have been friendlier or more respectful of my home. We will be using them again. The before and after pictures were shocking.

    5

    Highly recommend this company for duct cleaning! Brad was very professional and kept us informed of the process and provided photos of before and after conditions. He handled the process very thoroughly and efficiently through-out our home.
    The office personnel also did a terrific job keeping us informed prior to and after the appointment.

    5

    We had our vents cleaned by another company over 10 years ago and the experience was far from satisfactory. I was skeptical if it was a service I truly needed to have done and if it was worth the expense. Since, we have adopted a golden retriever and two long haired cats, and needless to say despite vacuuming on a daily basis, the pet hair in my home is crazy. I decided to do some online research and decided on Quality Home Air I liked that it was a family run and owned business. Brad, the owner, came to do the job and he was very professional and courteous. He was efficient and left my home and the area around the vents and registers very clean. I wouldn’t have known anyone was in the house. I would definitely recommend Quality Home Air to anyone looking to have their vents cleaned. Great job done!

    5

    Excellent service from start to finish. Reaching out and booking an appt was easy and they made sure of my availability. Very transparent communication. Day of service, Brad explained the whole process and set timelines. Very clean, very methodical in the execution. Hit the expected start and end timeframes. After the cleanup, he explained what the results were, showing before and after pictures. What I really loved was he took time to give me some tips to help prolong furnace life as well as how to help overall circulation of air throughout the house. Overall, a great experience with a great company. Will use them for future service needs.

    5

    We built our house 6 years ago and never had the construction dust removed from the air ducts and vents. A co-worker recommended Quality Home Air and I was very pleased with the results. Brad called before arriving, explained the process, answered my questions, and showed us photos of "before" and "after". Excellent results. The quality of his work and the care he took in my home were excellent. I would strongly recommend this company!

    5

    I had a great experience with Quality Home Air. Danielle was really informative, thorough, and helpful when scheduling my appointment - I appreciated the amount of care and detail she went into, especially as a first-time homeowner. Brad performed the duct cleaning and he was equally as thorough and patient, explaining everything he did and giving me some helpful tips on my overall system. I hope to use them again in a few years!

    5

    1st Class through and through. Great attention to detail and making sure that things were cleaned properly. I appreciated how the large vacuum line coming in through our window well was covered to prevent bug entry into the house. Brad was truly excellent! He explained things very well, and notified me of some gaping holes that he covered up, which will improve air flow. Highly recommend! You will not be disappointed.

    5

    Very good company to work with....
    From the initial call with Danielle to the service with Brad , the whole process was explained thoroughly and work was completed above my expectations. Appreciated the service with complete cleaning of my air ducts.... Great work

    5

    Excellent service!! I was a little skeptical on price but when they explained what they do and the equipment they use it made sense. I researched and found out not all companies use proper equipment. Our tech was awesome, very kind to my kids and wife. He even became familiar with my dogs so we didn't have to lock them up during the process. I never cleaned my ducts , after seeing what came out I am sold on every 3-5 year recommendation. (Especially if you have pets) This is a family owned local business - YOU CANNOT GO WRONG WITH THEM!

    I still don't know how cat food got in my ducts though? 😊

    GREAT JOB QHA!!!

    5

    Quality Home Air did an amazing job cleaning out my very dirty vents. The dust and dirt was affecting my health - my allergies were terrible and I was developing asthma. I noticed a difference the first night. Highly recommend them. Worth every penny. Service was exceptional!

    5

    The service and customer support were excellent throughout the process. The day of service went very smooth with a detailed explanation of the work and expectations. Our technician was great and very thorough, even taking the time to explain the optimal settings for our in duct dampers, vents and cleaning up once the job was complete. He showed us before and after pictures and the whole job was done in 3 hours. Highly recommended!

    5

    If you’ve recently had construction work done in your home, and your ductwork needs cleaned, Quality Home Air is the company to go with. Danielle was thorough in providing information on their services and answered all my questions with clarity. Everything is upfront with this company. No surprises. When Brad came out to do the work, he again explained everything to me and then set about working hard and steadily to get the job done to perfection. He even did those little extra things that let you know he takes pride in his work and is a master in his trade. You can stop your search right here - pick up the phone and call Quality Home Air.

    5

    We recently had Quality Home Air clean our dryer vent after noticing our dryer required multiple cycles to fully dry clothes. After a quick online search, I saw that they had over 170 five-star reviews—and for good reason. From my initial call with Danielle to the cleaning process with Brad and his assistant, the entire experience was outstanding.

    Our dryer vent exits through the roof, so Brad inspected the vent in the attic and discovered a large bird’s nest blocking the exhaust. He carefully removed the nest, cleaned the entire vent, and provided helpful tips to prevent future blockages. He also spent over 20 minutes discussing our HVAC ductwork, offering valuable advice on improving airflow to a few second-story rooms that tend to stay colder than the rest of the house.

    Exceptional service all around!

    5

    Service was very professional and time efficient. They communicated well with me on the timeline of the work and when and how it was to be completed. Highly recommend.

    5

    Brad came for duct clean service. He was courteous, very professional and took time to explain every step of the work. He is very thorough & work very efficient. Excellent work done. When finished all ducts in my home was look shine like new. I would not hesitate to recommend any one who is looking for duct cline service. They are truly ran business as family own business.

    5

    They were booked up for a while but we're worth the wait. Showed up on time explaining the process to me before getting started and was a very hard worked. Would recommend to anyone look to get your ducts cleaned.

    5

    We just had our vents cleaned by Brad this week and he did an amazing job. He took the time to explain what he was doing and why he was doing it. He also went above and beyond to help balance the airflow in our house to help cool our upstairs. It took about 3 hours in total and you can’t even tell that someone was there besides our AC actually cooling our house now. Everyone was very friendly and willing to work with us. I would highly recommend Quailty Home Air!