Reviews of local pros in O'Fallon, Illinois

We had a water leak. Willie had to cut into our wall in the closet to fix it. The leak was fixed and the job he did covering the hole in the wall was impeccable.

Great service, knowledgeable and reliable, highly recommended Kevin and his staff. Willie did a great job today. Thank you.

Service was excellent. Appreciated getting us help the same day. Felt price was a little high. Otherwise perfect.

I needed a toilet flange removed and Willie was great. Highly knowledgeable and personable. He scheduled a return trip to install the flange and showed up as promised. No issues with workmanship.

Had a valuable item fall down the bathroom sink. They came within the hour, and retrieved it in the trap saving me a couple thousand dollars! Patrick was done within 20 minutes! THANK YOU!!

Great experience! Highly recommend Preferred Plumbing to everyone. We had a sump line issue that was buried 3 feet below ground and they resolved it in record time. Well done!

Preferred Plumbing took the time to explain the workings of our new house in a way we feel confident in our abilities to maintain our appliances. They also offer a military discount!

I had some water pipes freeze and break in our basement during our recent sub-zero temps. Willie Goodman, from Preferred Plumbing, came right on schedule. He was friendly, professional, and got the job done quickly. I was very happy with his work and I thought their rates were quite reasonable. I highly recommend Preferred Plumbing!

Parker was great throughout the whole process. Its always a great experience when going to Preferred Plumbing.

Prompt and professional service. We had an emergency that needed immediate attention and they were there for us. Took care of us in a matter of hours, same day. Would recommend them.

Parker was fabulous! He did a great job and was great about explaining everything and communicating. Highly recommend!

I had an emergency and needed my hot water heater replaced as soon as possible. The Preferred Plumbing repairman arrived quickly, immediately understood the problem, and replaced my water heater much more quickly than I would have imagined. He even removed the water that had spilled from my old heater and onto the floor before his arrival.

The service plumber were so committed to determine to resolve our sewer issues. They went above and beyond, to get our sewer unclogged. Thanks so much to Parker, Willie, and Preston!!

Kevin gave mom assurance that her bathroom seemed ready to go after being shutdown for several years....in answering my questions, we found a MAJOR PROBLEM WITH AN EJECTION PIPE....TOTALLY random....Kevin jumped right in and figured out the issue & fixed it! Please tell him THANK YOU, THANK YOU, THANK YOU for being there to fix something ww didn't even know was an issue!!!!! TEN stars if we were allowed to give them!!!!

Quick and professional service. Patiently answered all of our questions. Great work. We are repeat customers! All of the techs have been outstanding.

These guys are awesome! Family business and they treat you the way you should be treated! Great pricing and I never feel over charged...Thanks Preferred Plumbing...Parker's my guy!

Plumber Technician Parker arrived on time, quickly assessed the problem and repaired my leaky kitchen valve in short order. He was very professional and a pleasure to talk with. Excellent job. Highly recommend this company!

Our family had an urgent hot water heater issue, and Preferred Plumbing’s service was fantastic! Kevin was responsive, professional, and got everything fixed quickly. Highly recommend!

Parker was very professional and explained our options very clearly without being pushy or unnecessary upsetting like some of their competitors. He stayed past 7:30 to finish the job which I really admired. A great asset to the company!

. Parker was very informative and gave me guidance on the best option for me in terms of the repair. Great work. No messes. Super nice guys. I felt like the price was right. I definitely recommend this company.

Preferred Plumbing and the Townsend family recently replaced a water heater as well as fixed a leaking pipe at my residence that I’m under contract to sell. It was important to the buyer that this was taken care of and Parker came out jsut a couple days after calling and completely the work. He did an incredible job and I highly recommend this team. Preferred Plumbing is the only plumbing company I will ever use!