Plumbing reviews in Skokie, Illinois
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I had a yard drain system installed, my third project with Parks plumbing. The job went as planned, the work was very good and the yard was left in good condition.
All of the Park's projects have sailed through the approval and inspection process with no delays. -
We had a negative experience with Parks'. Scheduling routine maintenance and rodding the sewer line took months. We began in May and didn't finish until the end of September. One of the times Parks' came out, a camera was broken and they couldn't complete the job. They indicated they would come out the next day, and then didn't, without a call or explanation. It took another couple of months to get on the schedule. Parks' then invoiced us for the full job and tried to charge us interest while we awaited them to come back out to finish the job. The interest was only a couple of bucks but it takes a lot of gall to charge interest when you haven't finished the job! When they finally came back out with the camera, they left cryptic notes on the work order suggesting there might still be water in the line. We ended up having another company rod the line at a later date. Overall, I would not recommend Parks.
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So we have been using Parks for quite some time. We had flood control put in and have them rod out our sewer line regularly. A few years ago we were shown on the camera that there was a break in the line from the house to the main. We were told that it was not bad but should be monitored. This year it had gotten to where it needed repair. We got an estimate to dig up the area and do the repair. While waiting to schedule we realized we had seen these pipes lined on a home improvement show. We were told this was an option. It came in only $200 more than the repair. Now the entire pipe is lined and we are done! No more rodding or worrying about other breaks. The Parks team was efficient and professional. We didn't even know they had been there they are so neat. Matt was very fair and easy to work with.
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I've used Parks for years, both personally and professionally. Every staff member who I've worked with (on-site and admin) has been amazing. Mike has been especially great for our plumbing needs. Highly recommended!
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We’ve used Parks to service our Flod control for 23 years. Always have taken care of us in a fast & professional manner.
They always explain what if anything is a problem, show us before and after and I’m always confident they’ve taken care of the problem. -
Park’s scheduled my appointment to replace faucet shut off valves quickly. The team explained all procedures to me and made sure I understood the repairs. They were professional and courteous.
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PARKS has great customer service . They always call you back timely and schedule your appointment. They send out yearly reminders for check up of flooding control system which we appreciate. the service team that comes out is always professional , honest and experienced. I always call parks when I have any plumbing issues. I also reference them when anyone ask who do I use for plumbing services.
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They installed a flood control system at my residence a year ago, which has worked very well. Recently, they came by to check the system.
My experience with the whole team, from sales reps, to office staff and the installation and maintenance crews to be Friendly, Efficient and Knowledgeable.
I continue to recommend Parks' to friends and neighbors. -
Nathan and Luis did an amazing job installing our toilet and new faucet and vanity in our remodeled bathroom. they provided excellent service and great knowledge would highly recommend them.
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I've worked with several plumbers in the past and couldn't be happier with my experience with Parks' Plumbing & Sewer. My home was having some type of sewer issues. I called Parks and they were friendly and easy to schedule with! I was able to get scheduled right away and they explained that there were roots obstructing the sewer line. They rodded out the sewer line and everything is working properly now. They were knowledgeable, on time, and resolved the issue. All around a great experience!
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Park's Plumbing is great. The underground storm vault/ backflow preventer they installed is the best thing we've done to our house since we bought it. We've gone from having an useable basement to a fully built-out and furnished additional level to our home with never a worry about water.
Customer service is always great and they provide good information on required maintenance. -
We called Parks for some small plumbing projects at the recommendation of our home inspector. Parks was easy to book with - all done by email - and were able to come out within a week of our initial inquiry. The team - Victor and Liam - arrived on time, were direct and honest in their assessment - even waiving us off work they did not recommend - explained the work thoroughly and quoted us a fair price before starting. They were done with the work we agreed upon before the arrival window closed and the price we got quoted was the price we paid. They also both remained masked and distanced the whole time and were very respectful of us and our home. We were very impressed with their wise counsel, their professionalism, the quality of the work, and the transparent pricing. We will definitely be using Parks' again.
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After a massive storm a few years ago our home, as well as a few of our investment properties garden units flooded. After a TON of repair work we decided to protect our home and had Parks install a flood control system at our home. Their office were empathetic and easy to work with, and their crews were reliable and respectful to my wife and I, answering all the questions we had. Our experience was so positive we're having Parks install two more systems at our properties, and have switched over to them for most of our home plumbing when needed. You can't go wrong by going with these guys.
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The two gentlemen that you sent back to my house, nathan and louis
We're fabulous... First set of guys you sent out. Did not finish the job. I called and requested Nathan and Lewis. You guys sent them back. They did an amazing job. Our toilet works now and we couldn't be happier. These are the nicest sweetest guys. You are so lucky to have them working for you working for you.we we're thrilled with the job. They did.They were polite, courteous, clean willing to go the extra mile.. nathan and louis are professional talented young men once again, we are very satisfied with the job.
Sincerely peter brazina and Cynthia -
This company is worth every PVC pipe in gold.
1. They call and show up when they say they’re going to call and show up. They worked in the rain!!!
2. Work side-by-side with all PERMIT requirements.
3. Step by step book illustrating what they are installing, how it works and how to maintain it.
4. Marketable pricing.
5. No hidden costs.
6. Employees respectful of your property.
7. Office staff very professional and very helpful.
Very happy with the service.
Thank you for my flood control system!!! -
All the guys at Parks Plumbing were the most courteous and did a great job. I used these guys 28 years ago for overhead sewer installation. They did a great job then and they did a great job on repairing my sewer line on another property this time. These guys should be the first and only call you need to make for your plumbing needs.
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We called to make an appointment for service due to flyer that came in mail & also my wife noticed that light on receptacle was flickering on & off & sign states call if lights goes out so we killed 2 birds with 1 call . We got lucky that they fit us in that week because technician came out & said that the sump had given out so they gave us estimate & had it replaced now I do know we had it replaced a few years ago but obviously warranty was up but curious how often do they go bad ? Other then that great service & curtious. Thanks for great & prompt service.
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Called Parks to come out and replace the batteries in my Sumpro battery backup system. Their price was comparable to ordering the batteries online and installing them myself, and this way I did not have to be responsible for recycling the old batteries (they weigh around 65 lbs. each). Mike and Alex arrived right at the beginning of the time window I was given. They were both polite, friendly, and very professional. They checked the batteries (which were in need of replacement) and installed new ones. In addition, they were able to diagnose a loud thumping noise from the pump that had been bugging us for years. They replaced the check valve with a new quiet check valve, and viola! No more thump. They tested their work multiple times to make sure that there were no leaks. Finally, they helped to seal an old downspout at ground level in the backyard that had been connected to the sewer line. Mike and Alex were great. In addition to being very personable and professional, they were very meticulous in their work. They paid great attention to detail and did not rush. They also did a nice job cleaning up. I recommend them highly. Thanks, guys!
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They were thorough, polite, left the areas clean. It was not an easy job, most of the work was in a crawl space, so we were very pleased and impressed. They were highly recommended by several of our friends, so I would definitely do the same.
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Parks Plumbing and Sewer replaced my sewer main. The crew dug the hole by hand, replaced the broken pipe section, and restored all my landscaping exactly as it was before. Incredible crews, top notch service, and reasonable pricing. I cannot recommend these guys enough and will use them for all my future pluming needs.
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I have been a use Parks Plumbing S.ervice since 2012, my Parks double guard flood control has been flawless, There maintenance program has been great. I have recommended friends and co- workers to try their products. Great company very dedicated to there customers.