Plumbing reviews in Fort Wayne, Indiana

Johnny on the Spot! Super professional, informative & kind! Jake came out immediately the afternoon I called & got the job done the next morning in 45 minutes. Carly in the office set it up right away. Thanks to you all you are appreciated!

Even though the entire process was pricey — the quality and care was definitely there! They were willing to work with us and truly gave the best customer service— especially for my grandma. I would recommend getting their services again if I needed it

If I could leave no stars I would...what a terrible business model...people on the phone won't quote prices only book the appointment. There was a $95 dispatch fee for after hours but the price to unclog a shower drain was $350 so a total of $445 for a "maybe" I can unclog it...thats ridiculous and robbery and I would NEVER use them.. what a waste of my time and $95 for LESS THAN 5 minutes only not to use them since someone else had quoted me $250...what a racket and they should be able to quote prices to not waste peoples time or money!!! So disgusted! UPDATE!! after this AWFUL experience I turned to YouTube and my daughter and I watched many videos on how to unclog a tub and we took off the overflow plate, plugged it with a wet towel and used our toilet plunger and within minutes the clog was gone and NO NEED for a $445 bill!!! Try You Tube first before getting overcharged by Mr. Rooter without any guarantee that they can clear your clog, so glad we did!!!!!

Brian Waszczak was dynamite , top notch A1⭐️⭐️⭐️⭐️

He came out and diagnosed my issue. He even recommended what type of showerhead I could find and what type of water heater I may need in the future. Very professional, outstanding personality I will always call back to get my work scheduled with him and Mr. Rooter Plumbing‼️🎄☀️

We were having problems with our well, so I contacted Mr. Rooter and someone came out that same afternoon. In the course of the repair, I spoke with several members of their service team. They explained everything that needed to be done in a clear manner and the repair was made within just a few days. Everyone was very polite and helpful. I will definitely call them again to take care of future issues.

Out of EIGHT companies I called these were the only people willing to come attach my stove for me! And the guy who came actually came within the time frame I was given! There have been countless events throughout my life where people come 2 hours early and I'm unprepared or 5 hours after the time frame and have gone out to dinner and missed it. That alone is worth the 5 stars, but the guy they sent me hooked up my stove, explained everything to me in a way I could understand and then when something happened he stopped and fixed it on the spot instead of opening a new case to charge again.
So yeah, I signed up for the maintenance plan with them :)
It was all VERY affordable so I actually had the money to do it when it was offered!

I had a leak under my kitchen sink that required immediate attention. Out of everyone I called, Mr. Rooter was the only response I got that was actually an emergent availability. Fast service, amazing work and full of knowledge!

Had a plumbing emergency during the business week and they were not only quick to respond but Cade was super nice and professional. Some quick tests and we had it figured out what the problem was, which was another contractor’s mistake. He said he wasn’t out there long enough to even charge a trip fee! This is what customer service is all about. No they didn’t make money on this service call, but you bet they will be my first call whenever myself or a client has a future problem, and I will recommend them from the rooftops!

Thank you to Kyler for coming out and doing a great job. We thought we had 1 clog, turned out we had 2. He stayed until both were gone. Very professional, knowledgeable and did a great job of explaining what he was doing while also reassuring us that it was going to get done right.

We have used Rockwood Plumbing for several issues. David is always responsive, prompt, courteous, knowledgeable, and professional. I would highly recommend!

Guys were very efficient and thorough. Result was what I wanted. I thought quote on a new water heater was very high. I will get another quote elsewhere and see. Ken Weaver

Rockwood Plumbing provided outstanding service at a reasonable price.

We had Rockwood Plumbing do some work as part of a recent kitchen remodel. Dave is thorough, honest and does a great job. We will use Rockwood for all of our future plumbing needs.

I recently had an excellent experience with Rockwood Plumbing during the installation of a tankless water heater and a whole house filter at my home. The service was amazing. Respectful, knowledgeable, and incredibly easy to work with, Rockwood Plumbing ensured every aspect of the job was done perfectly. His attention to detail, efficiency, and professionalism were top-notch. I am extremely satisfied with the outcome and highly recommend Rockwood Plumbing for anyone in need of reliable and high-quality plumbing services.

The best experience ever! The owner is a great plumber. He has great attention to detail, very knowledgeable, professional and works hard until the job is done. Very dependable and responsible. His work has withstood the test of time. Not only is his work done right, but it is of high quality for very competitive prices. Can't recommend this business enough. If you're looking for high quality without having to break the bank, this is the place.

David (and co.) was an absolute professional. After another plumbing company made a serious error, the Rockwood team worked tirelessly to find and fix the real issue in a timely fashion. If you don’t use Rockwood, you might be making a real mistake - Jon

From first time home owners looking for repairs to long time owners looking for a plumbing upgrade, Rockwood Plumbing has the knowledge and expertise to facilitate both and more.

It’s difficult to invite a plumber into your home especially when you’re not sure what or where your problem actually is. After David had replaced our aging water lines that had been held together by hopes and dreams(solder wire and literal string in some spots), him and Tyler identified the fault within our subfloor drainage and rectified the situation by rerouting the washer drain into the main and have presented me with how the floor drains can be addressed when we are ready to tear up the concrete in the basement.

Other plumbers would have said the concrete surrounding the plumbing all needs torn up before the issue could be addressed. David’s knowledge, experience and tools gave us the option to either repair/replace what had already been incorrectly done ages ago, that’s under concrete, or to replace those drains above floor and address the subfloor issues at a later date when we are ready to take them on.

Had a great experience with this company. Had an outside spigot that failed and couldn’t stop the leak, David fit me in the schedule asap. Did great work at a fair price, and was fast! If you’re looking for a plumber in the greater Fort Wayne, IN area I highly recommend! A++ rating from me. Thanks again!

Rockwood Plumbing will be my go-to from now on for any plumbing needs. He's personable, easy to work with, and reasonably priced. We had to get a little creative to change out the anode rod on our Bradford white water heater (a HUGE pain!) but we got there successfully.

Fantastic service! They installed a gas line for my fireplace with great attention to detail and high-quality workmanship. The team went above and beyond by providing clear explanations of the process and offering helpful advice on other areas in my home. Highly recommend for their professionalism and expertise!

David is incredibly professional, hard-working and knowledgable! I've used him from a waterline install to re-plumbing an entire house! He's also very reasonable on price, I won't go anywhere else for all my plumbing needs! Thank you!