Plumbing reviews in Fort Wayne, Indiana
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Rob was friendly, respectful, and got the job done! Very impressed with his work and kindness.
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Excellent service at a reasonable price. They got back to us quickly and Rob did an amazing job replacing our water heater quickly!
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We just had our first experience with a flood in our home. We put in a call to Roto Rooter, first time ever, and we can’t say enough good about them. Our job required considerable demolition of walls and floors. Tony and Andrew worked their tails off during some of the hottest temperatures of the summer without any a/c. What initially seemed like a relatively small job kept growing as they tore things up and found more water damage. We are so thankful that they persisted until all signs of damage were removed. They were courteous, thorough, careful, organized, communicative and trustworthy. The cleanup each day was also excellent.
Meanwhile, Chad took care of a lot of the communications with our insurance company taking much of that fearful burden off of us. He was always available for answering questions or resolving problems, both for us and our insurance company.
The plumber who took care of the source of the problem, Joel, was prompt and thorough and just a real nice person. It took more than one visit to resolve the issue but Roto Rooter honored their guarantee and did not charge us for returning.
We want to thank the whole team for making what could have been a nightmare more of a reassuring journey through a pretty damaging event. We can confidently give them an A+ recommendation. -
Roto Rooter was fantastic...I highly recommend them. I worked with John and Rob. Both men were professional and easy to work with. Very knowledgeable, polite and the job was done quickly. It is hard to find this kind of quality of workmanship anymore. I will certainly use Roto Rooter for any future needs!! You will not be disappointed with this company!! Thank You John and Rob!!
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Arrived for the job within the hour! Got right to work to find the problem and solved the backed up drain issues in a very timely manner. Only place I will call for my plumbing problems.
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The Service guy Alex, was very professional & courteous. He did a very thorough job. We will definitely call Roto-Rooter for any additional problems.
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Our experience with Roto Rooter at a time of residential crisis was incredible. They went above and beyond again and again.
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They arrived earlier than expected and provided good customer service. Tre did great and stayed committed even when things became a hassle. I appreciated the work he did.
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We have had repeated root problems with our clean out and plumbing system and they needed replaced. The repair was done very quickly and service was professional. Communication and explanation of what we needed serviced as well as the during and after process were great.
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Very polite courteous knowledgeable. We have an ongoing problem with tree roots. Roto rooter handles it very quickly every time. Thanks guys great work!!!
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I had a wonderful tech today his name was Dylan, very respectful and very polite. very professional and just had a wonderful conversation. Thank you so so much for all you do and did for my family I couldn’t have asked for a better person. 😌
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The team was phenomenal. They worked hard to fix a big issue and kept me posted on the insurance status. They were professional and very knowledgeable. They communicated clearly. I appreciated all they did the get my sewer line repaired.
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Emergency call with a blown line with our washer that burst the rusted copper end. Called in the evening of the big snowstorm that was enveloping our area. Recalled first thing in the morning, sent pictures of the affected pipe, the plumber was there within 2 hrs, 15 minutes later we’re good to go and at a cheaper emergency Sunday price than I thought! Great job, friendly and courteous repair man! Thank you!
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Tomas did a great job. He was friendly, efficient, very knowledgeable and pleasant to speak with. I’ll definitely be going through Roto-Rooter the next time I have any plumbing needs.
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I was having problems with my sewer beginning to run slow and back up. Rob came out the very next morning, ran the auger and did video to see what was up. It was a pretty cold day but he didn't seem bothered at all. He stayed on task, got the job done, explained what had happened and why. He gave tips on what to do in the future to prevent issues later. Good job, Rob. Thanks and stay warm.
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I had a complicated sink repair that involved a leaking, failing drain line in the wall and a plugged drain! Nick was absolutely the best, he was knowledgeable, professional and took the time to explain what he was doing as he worked through the repair! I will highly recommend Roto Rooter to anyone who is in need of their type of services!
Thanks Nick -
I called Roto Rooter to come fix my water heater, and scheduled service. The day off the repair, the technician calls me and says they don't repair water heaters over 8 years old, mine is 12. Plus their service charge just to come out is $125. So I called Korte, and they gladly said they would come out, and their service fee is only $98. I will never call Roto Rooter for anything again.
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Great experience with Rob and Trae! They were able to locate the clog and hydrojet to clear the line. Very helpful and highly recommend using Roto Rooter for all drain cleaning, plumbing, and water mitigation needs!
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Called Roto rooter out for a blocked sewer pipe that a previous company could not get cleared .Tomas showed up today on time and was very professional walked me through all the options I had and was very knowledgeable. He was able to clear the block and even went above to make sure everything was taken care of . After having Tomas here for the work I will be a Roto rooter customer from here on out and I recommend this company to anyone . Don’t call around just call Roto rooter . Great job Tomas . This man deserves a raise or some paid vacation 10/10 thanks again Tomas !
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Absolutely amazing service! I experienced a sewer issue while I was out of town and was feeling very stressed, especially since my original appointment was several days away. The team called me back promptly, let me know they had a same-day cancellation, and made sure a technician was sent out right away. The technician was knowledgeable and helpful, recommending annual cleaning of the sewer floats as a preventative measure and taking the time to show me how to do it. Outstanding customer service from start to finish!
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wonderful service! It started with the friendly receptionist, Rebekah, who got we scheduled right away. The two technicians, Tomas and Trey, were outstanding and professional. I will definitely be calling back again when needed!