HVAC reviews in Indianapolis, Indiana

Austin came out a few weeks ago for maintenance/cleaning on our furnace. He was very professional and knowledgeable and explained everything to my husband. He answered all questions and was so friendly. He also called ahead to say he was on his way, which we appreciated. For any future maintenance or problems we will definately ask for Austin.
Thanks Armour Air for a great experience!
Justin and Laura Brown

Our HVAC system shut down Sunday with the temp around 90 degrees! By evening it was 81 degrees inside our home.
Called Armor Air early Monday morning and advised them I needed a technician as soon as possible due to system shutdown the day before. By 10 am I had a technician named Casey knocking on my door. After a thorough check of the inside and outside unit, he said that system was very low on refrigerant forcing the computer thermostat to shut the system down to prevent damage. He spent at least another 2 hours attempting to locate the leak but couldn’t determine where! He informed us that he would put refrigerant in the system to allow us to have A/C until the following day when he could have the equipment to do a thorough leak search on the system.
Casey returned the next morning and completed a full leak search. The leak was in our A-coil/Evaporator coil and needed replaced. He sat down with the wife and I to explain parts, labor and cost to complete the repairs. Again he had to put more refrigerant in the system to allow our home to have A/C for the second time. He advised he had overnighted the replacement part and would be back the following day for the repairs.
Unfortunately, Casey was sent on an urgent call so Jamie sent his two top technicians Chad and John to complete the repair. Both were wonderful! They were professional, friendly, kept us informed as the work was done. Casey stopped by to see Joe things were going and stayed to assist Chad and John with the repair!
I cannot say enough regarding all 3 technicians about their knowledge, job skills, their professional and caring about the customers and work! Nothing but the very best for all 3!! You have men to be very proud of. And that includes you as well Jamie for taking time out of your day to answer my call and explain the process for the repair.

They had just replace a furnace/air conditioner in our home a week or so ago and called for my rental home that the furnace quit. They came out within 3-4 hrs diagnosed the problem and had it fixed the same day. Everyone I’ve met from the receptionist to the workers are very professional and friendly. Will definitely recommend them to all my friends! Great company that you do not find very often these days!

I had a brand new HVAC, AC water heater and duct cleaning done. Armor Air communicated well and was punctual each time they came out. They did amazing service from the installation to the duct cleaning.

They where also very competitive in the price. I would highly recommend Armor Air for your future HVAC, AC, water heater and duct cleaning services.

Tyler and Erik stopped by for a furnace tune up and inspection and made me feel at ease! It’s time to consider replacing the unit and they gave me thorough options and explained issues of my current system in plain terms for me to understand. A few months later, my furnace locked up and they answered my calls immediately. It was 5 degrees outside. Armor Air makes you feel like you are their only customer! Thank you for always being a quick call away.

Armor Air was fantastic. They arrived on time, kept me informed, and fixed the water leak quickly. Their communication was clear, they were professional and reliable, and the whole experience was stress free.

Shawn was my tech and he was very thorough in explaining what he saw when he did the annual check on my HVAC system. He also noticed that I have a humidifier running in my home and made a recommendation to get a whole home humidifier added to my system. He was also very kind and good with my dog!

Thank you Shawn and Armor Air!

Tyler K. did a great job on my furnace tune-up. He clearly explained all potential issues without any pressure or hard selling. It was just the information I needed to make an informed decision. Five stars! ARMOR AIR.

I recently bought a house and had Armor come out to flush the hot water heater and inspect the plumbing. Ultimately, I needed to have my hot water heater replaced (also added a water softener). Levi was prompt, personable, and professional. He presented me with options and was upfront about pricing. He was able to schedule and complete the work quickly. He also took the time to walk me through the new system, how to maintain the water softener, even shut offs- in case of emergency. Bonus, they didn’t leave my house a mess… I mean every single piece of trash was hauled away! I”m a happy customer.

Tyler was professional and punctual. He arrived on time and provided excellent service. He was communicative throughout the entire process from arrival to departure. Very detailed and thorough walking through everything that he inspected/tested. He ensured I had all questions answered and provided with a complete picture of future maintenance. Thank you you for the great service!

If you're looking for friendly and exceptional service for your Heating and Cooling needs, I highly recommend Armor Air! Ever since we moved into our home several years ago, we dreaded the winter dryness (our home routinely would be anywhere from 25-29% humidity in the winter, and sometimes even lower. We were constantly sick, waking up with a sore throat, and frequent nose bleeds.

I saw a video on Instagram of the Armor Air team and they looked like a bunch of really nice people, so I investigated and saw how many people had great things to say about the company. We had them come out and give us a quote on a whole home humidification system, and Robert was very friendly, professional and worked with us to get a system setup for our home. A few days later, Kameron came out and installed the system and he did an awesome job! The last time we had another HVAC company come out and do work on our system, they left a giant mess, but not Kameron. You couldn't even tell he was there!

Now, our home, in the coldest days of winter, is between 40 and 50% humidity, and our home has never felt so comfortable. Another surprise was we got a text from Erik a few hours later asking how everything went and just checking to see if we needed anything.

If you're looking for a A+++ experience, I highly recommend Armor Air. I can say we have found a great Heating and Cooling company that I trust and know we will be able to count on in the future.

Used Armor to replace our HVAC and thy have been great to work with. Technicians have all been friendly and knowledgeable. Recently did a plumbing check, flushed the tankless water heater and check our sump pump, very thorough with their process.

I had some changes with my furnace, as I hadn't had the unit serviced in a couple years, and with the cold weather this week, I was nervous. Shawn came within the time frame stated, notified me when he was headed my way with an ETA, and notified me when he had arrived.
He was very professional - found the issue (something little thank goodness), took the time to explain things, helped me start on a plan to keep me on track with yearly maintenance.
He was kind, thorough, personable, helpful, patient, and informative.
Thank you Shawn! Sorry about the light 🤣😂

Lightening fast service when our furnace went out. It was covered under warranty. No hassle. Robert got here, fixed the issue, replaced the part and was highly professional, quiet as a mouse (I work from home) and thoroughly explained the problem. Resolved in no time.

Great company! We've worked with them on our HVAC, plumbing and had a gas line run. Every technician we've had in our home has been knowledgeable, professional and super friendly. Today I signed up for their service package for regular maintenance on our HVAC after Perry did our winter tune up. Any issues I have in our home theyre the first people I call.

I had an excellent experience with Tyler. He arrived on time, was courteous, and took the time to explain exactly what needed to be done with my HVAC system. The furnace tuneup was completed efficiently, and they made sure everything was running perfectly before leaving. He detailed out the future problem areas, and fully explained everything! I really appreciated the attention to detail and the care he showed for keeping my home clean during the service. It’s rare to find such knowledgeable and honest technicians these days — I’ll definitely be calling armor air again for any future HVAC needs!

The service team was very helpful and knowledgeable. Need a whole system replacement and they were able to offer a lower price for nicer equipment than what other companies quoted us. They have also followed up a few times since the replacement to see how we were doing with the new unit.

I have used Armor several times. Armor has a technician, Robert! He is professional, experienced, reliable, respectful, trustworthy just to name a few traits!! He is the SOLE reason I use Armor!! He is who I refer to others!!

Thank you.
Susan Higgins

I purchased a heating/cooling system from Armor Air around a year and a half ago. I believe my sales guys name was Tyler. Since installment, I haven’t had a single problem with my system! It has kept me warm in the winter, and cool in the summer. I highly recommend going through Armor Air for any HVAC needs.

Ryan C came this morning for a water heater flush. He checked our water hardness and gave some great recommendations for how to keep the plumbing in our house im good working order. Thank you so much!

Great customer service!

From the initial installation in 2022 up until now, three years later everyone we’ve encountered has been very personable, we have experienced nothing but kindness and professionalism.
This last situation with the furnace went on for 3 days and was starting to give us doubt but the team stayed in contact with us until the issue was resolved. We want to give thanks and appreciation to: Tyler K, Robert R, Shawn S and Erik and even the after hours staff.
Much thanks and appreciation,
The Wilcox’s