Plumbing reviews in Indianapolis, Indiana

The work was okay but had to call the plumber back because the toilet was still leaking. We thought the price was way to much for no longer than it took to fix the toilet. We have used you guys before and never had that much for a service call in the past.

Mike and Jaylen were very helpful and explained everything thoroughly. They even showed me how to use the crank for my disposal. Highly recommend these guys and the ones that were here previously.
Great company!!!

Zach & Mike came over to install our new water heater while also removing the old one. The quote was close to the invoice at a reasonable rate with the task at hand. They explained everything very well and answered all questions I had both on subject of the heater and another plumbing related question. This is the 2nd time I have used Ciriello and I plan on using them indefinitely for my plumbing needs while recommending others to do the same. Their immediate turnaround service from call, excellent service, and fair pricing is all you can ask for! Thanks again Zach and Mike!

Mike showed up on time and was prepared to tackle our plumbing woes. He was very professional and fixed our issues in a very timely manner.

This was our second dealing with Ciriello plumbing. They did us right on both occasions!

I used this company for the 1st time, referred to me by a family member. They did a great job. Andrew R. showed up to fix our daughter's hot water heater. He was friendly, efficient, professional & knowledgeable. This company was fair and honest. (There is no such thing as a cheap plumber if you think there is you will be spending more money to fix their mistakes.) This is a local company and has been in business since 1952. That should say it all. I will definitely use them in the future.

I made a few calls to the office to ask questions, and someone always answered in a prompt and professional manner. They were able to give me a price quote over the phone and set up a service appointment for the next day. The service person arrived in uniform, looking clean-cut and ready to get to work. I watched while Zach Rayburn changed out my gas water heater. He was thorough, proficient, and conscientious about his work and was also pleasant to chat with. From start to finish, everything went smoothly and with excellence. Their pricing is fair and in line with similar honest companies, not price gouging like some of the big names in town. This was my second successful experience with Ciriello Plumbing, and I will continue to use their services. I also have recommended them to others.

Ashley did a fantastic job! She gave me helpful tips for keeping my sink clean and clear of build-up. I would recommend Ciriello Plumbing to everyone!

What a terrific company. Punctual, professional, and affordable. Fast service and it is a relief to get our old plumbing renewed! Our well holding tank had bit the dust

I have used Ciriello’s at least twice now and every technician that I’ve had to my house has provided excellent service, took time to evaluate the issue and explain what was needed and how to complete the task. The prices were always more than fair and communication from their office staff as well as their technicians has always been top notch. I appreciate them and I recommend them to my friends as well 🩷

Knowledgeable, professional, honest, and committed to getting the job done right.

Ciriello was recommended to me because of their prompt honest service.
I was able to schedule the replacement of a leaky water heater within 2 days of calling.
Mike took time to discuss replacement options. He was very knowledgeable about products and their reliability.
Mike installed the new water heater and disposed of the old one. He told me how to care for the new unit to get the most time out of it then cleaned up after himself.
I was able to pay with a credit card, and the receipt was quickly emailed to me.
I highly recommend Ciriello Plumbing.

Pros:
- The tech was friendly and respectful.
- Clear about timing and about the problems.
- Willing to work with me on payment.
Cons:
- Despite not being able to fix the issue they still wanted to charge me. I don't have much issue with this as I can see it for paying for the tech's time.
- Left my dishwasher in an error code where it constantly tries to drain potentially wearing out the pump.
- When called about the above they said they couldn't do anything about it since they don't work on appliances.

Leaving at 3 stars as I value their honesty and respectfulness.

I called up a different plumbing company prior to using Ciriello that wouldn’t even entertain an estimate on a leaking boiler pipe I had in my ceiling. Patrick from Ciricello came, gave me an estimate right away, and had the pipe fixed within 2 hours of seeing it. Extremely fast, affordable, and clean service. I highly recommend

We've used Ciriello twice so far. Mike is the best, very knowledgeable, personable, and fast. Gave us all of our options and had a Plan A and a Plan B. We are glad we decided to call Ciriello. We've been very impressed with this company.

I had a spigot that needed to be replaced and you had to get into the craw, sol they send this guy who literally is almost 8 ft tall and he's mad and doesn't want to get in the crawl. I don't blame him, but it became my problem when he became angry about not fitting in the crawl. It's not a deep crawl, but it certainly not that shallow either, but he was pretty tall and I didn't blame him but somebody was responsible for that. Then they send another guy and he sends me the paperwork to sign in a text and I had to choose the amount of tip I wanted to give him or decline the tip before signing the paperwork I've never heard of a company that is such a high paying job and they want tips. Sometimes enough is just enough!

The service guys were great. However, my water heater was only 4 1/2 years old and I expected that something would have been covered under warranty. I was never consulted about price or options prior to the service guys arriving with a new water heater. I expected a visit to inspect the old heater and then a discussion about options. This didn’t happen. I was shocked to learn that the cost was over $3000! I don’t understand how this happened. It is very shoddy business practice.

Ashley came to our house because we thought we had a drain clog. Turns out it was our 21 yr old washer that caused the water problem. Ashley was professional, friendly, efficient, and made sure everything looked good on the plumbing end. We've used Ciriello for years and will request Ashley in the future because she was great!

I called Ciriello Plumbing for a problem with the garbage disposal not operating.
Mike showed up on time and repaired the disposal quickly.
Would definitely recommend and use again.

Mike is an awesome guy; super friendly; does an amazing job at installation; he’s done work for us twice over the years. I recommend Ciriello highly to anyone!

Very responsive, and they were very gentle even considering they had to cut into drywall to access the pipe to move the outdoor faucet. I know plumbing is expensive, but I felt the price was fair considering the amount of work and surgery they had to do.

Best plumbing service I have used! Fixed my garbage disposal in under an hour. Ask for Mike!