Plumbing reviews in Indianapolis, Indiana

Ciriello Plumbing is always great! Prompt, knowledgeable and provide really good service at a reasonable price. We have used them several times.

Nice guy and very thorough. The problem was not what we initially thought, and he stuck with it till it was figured out.

Guys did a wonderful job. On time, very knowledgeable, and efficient. We needed a new water heater and the cost came in a bit below what I was quoted too. Appreciated the haul away service and perfect clean up. I highly recommend this company and will use for all my future plumbing needs.

Andrew explained everything to me in detail and answered all of my questions. He was courteous and even asked for a broom to clean up afterwards (even though it was just a couple of small pieces of debris on the floor)! I feel like I was able to make an informed decision about the repair that I needed. I really felt a sense of trust in him and in Ciriello Plumbing.

Zach was timely arriving as scheduled and was very professional and friendly. We walked through all of the plumbing items we needed to update or repair. Zach made recommendations for the best solutions and was timely providing a quote. We had several companies come out and provide quotes and Ciriello was not the least expensive nor the most expensive, but I felt that Zach represented his company and my interest fairly.

One of the best customer experiences in my home. Clayton has been here twice now and both times was courteous, efficient and very educational on plumbing issues. I appreciated the ability to a ask them for service online and have a response next day. I also appreciated the call ahead to let me know he was on his way. Highly recommend.

Trevon was exceptional. He was very polite and also very efficient in getting our plumbing working in a very timely manner. Couldn’t have asked for anyone better.

Mike was extremely kind and helpful, explaining what he was doing and why. Would absolutely recommend allowing Mike to help you out.

Great service from both Zach and Tyler. They were sensitive to our need to complete the job of moving a gas line with only necessary charge for labor. The job was completed efficiently and the plumbers’ customer service was super. Definitely would use Ciriello again. Totally satisfied!

I do not recommend this business, poor value and poor workmanship. I am extremely dissatisfied and disappointed. I hired this business due to a recommendation by my usual plumber to unclog 1 toilet:
> the cost was exceedingly high for the repair and I was not made aware of the extra costs for equipment use and travel ahead of time.:Total cost $312 includes a $80 manual auger equipment use.and travel.
> SB, the tech talked, me into a service I did not want because I gave him the benefit of doubt and he did not accept my deny:
tech replaced a new wax ring claiming that is why water leaked at the base and this procedure required the toilet be be removed from the floor when in fact the clog was minimal and didn't require the toilet to be removed nor did he prove to me the wax seal was damaged.
> I was not told ahead of time there are extra costs, extra equipment fee costs and travel cost and was charged $80 for use of a manual auger which I do not believe was necessary since the clog was close to the toilet approx 12ft or less and charged for travel. See pic for distance of clog literally separated by a wall.
> the toilet base was sawed off at the base screws and the caps were damaged in the process and was replaced with 2" screws currently sticking out the base and he did not replace the caps nor do they sell 2" caps for me to replace. When I requested that he replace the cps at that time, I was told no he didn't have caps and that he could go purchase them locally and will charge me extra for gas, time and caps. See pics.
> the toilet was not installed in its original position, it is now sitting crooked angled to the right which is unsightly and the back is unaligned to the right along the back tank wall which yo can clearly see in the pics by the original rust stain on the floor and the uneven gap along the back of tank wall. While this sounds minor it is now consequently causing the toilet to be unstable allowing for movement. Also, since the old wax ring was still stuck to the bottom of the toilet and not removed or scraped level the toilet is now sitting with a larger gap off the floor approx 1/2" higher which is now also adding to the toilet being unstable and allowing movement so now every time the toilet is used it rocks and will sometimes hit the wall and continues to repeat this and is becoming more unstable. I know for a fact the wax ring was still intact and was not removed or scraped level off the base of the toilet. See pics.
> the tech told me he will clean up his mess however he did not, he left filth handprints on the back wall and evidently had grabbed the toilet paper holder which had filth and handprint, see pics.
Now I need to hire another plumber to correct these errors and I am extremely angered and disappointed.

Zach did a great job installing a new toilet flange and faucet in our powder room, as well as new valves. We enjoyed working with him today.

Zach is part of your A-Team. He’s the best Plumber with your organization. I recommend a pay raise. I told him it would be affected when he was merry Christmas.

I am always confident when Patrick comes to help us with our plumbing problems. In addition to installing this new sink and faucet, Patrick treated our toilet tanks with muriatic acid to clean out the scales on the water jets in the bowls so that the toilets would flush more efficiently. He always assesses our problem, explains the solution and fixes the problem promptly for a very reasonable price. Thank you Ciriello Plumbing for having such an excellent supervisor on staff!

When I clogged up my toilet because I have a really bad constipation combine that with 2 bag of Doritos and a Milky Way, well it wasn’t going down. So my cousin pushed it down with a towel. Then he hit flush. It went down! With the towel! Now it’s really clogged! But good old plumbing Co gave me the advice, tools, and knowledge necessary to overcome this poopy towel dilemma. They also told me I should stop eating Doritos.

I am now a vegan And my toilet works all thanks to Plumbing Co. and I life my bidet! It’s my favorite ❤️ part of the day!!!! 🤗

Zach was wonderful: prompt, courteous, and did a great job taking care of the problem in a timely manner. I would highly recommend!

Analyzed shower leak & found a creative way to fix the problem. Very friendly, capable, and efficient. He really thought of what's best for the customer.

Water flow and pressure problem. Andrew was polite, listened to our description of the problem and feedback from city water tech who came out first, and clearly explained everything he was doing to troubleshoot the problem. Quickly identified root cause as water softener. Did excellent job getting water flowing again and identified less urgent work we can complete next week at regular labor rates.

Mike was a great help in fixing the issue I called on, but also in troubleshooting another. He took the time to explain the process and even gave me tips in caulking!

Trayvon did a wonderful job! Friendly, thorough and respectful. We always call Ciriello’s for our plumbing needs and they deliver excellent, professional results every time.

The entire team was great. They were knowledgeable, fast to respond, and were able to get the work (new hot water heater) installed the next day.

Trevon did a great job. He explained the problem, what needed to be done, and got the job done. I will be calling Ciriello if I need plumbing work again.