Reviews of local pros in Plainfield, Indiana

Jeff Lawrence did a check up heating system and found a leaky part. He ordered the part and installed it right away. Peterman kept me informed along the way.

I called for a quote and they refused unless they charge a diagnosis fee/visit. I already had it diagnosed and had pics so knew what needed done but they would not provide a quote unless they charging a diagnosis fee which is fine for those who don’t know what’s wrong. Beware

When Petermen HVAC techs replaced my heat pump they in effect distroyed my Bryant programmable/WIFI thermostat (cost me $850 in 2008). I have to manually adjust temps when the temperature need to be changed or go from cooling to heating, eta. . It was working as designed before they changed out the heat pump,after replacement the thermostat no longer worked Petermen took l no responsibility, peaded ignorance which they are,. Worse yet they and wanted to sell me a new one for $$$$.

Don’t use this company. I paid to have a new sump basin installed. The technician installed my sump pump incorrectly & made my crawl space flooded with water. No reimbursement for work nothing. $1500 gone to waste due to negligence & not doing the right thing on their end. Stay away. I tried being understanding but the “claims” department was rude & not helpful. Pretty much told me to bad not their fault due to using self supplied pump EVEN THOUGH THE TECHNICIAN INSTALLED MY SUMP PUMP INCORRECTLY & said it was good to go after their so called “sump pump inspection” for $85. Save your money & go somewhere else.

Stailey arrived promptly and was friendly and courteous. While reviewing the issue with the furnace, he kept me updated to what he was finding and his concerns. He reviewed video and documentation of his findings. Making sure that I understood everything.

I received a visit from Steve to see about our water heater problem, provide us with a solution, and give us an estimate for the repair. After a thorough investigation, Steve showed us several options regarding the replacement of the water heater explaining in detail what each option consisted of. After choosing one of the options, Steve set up an appointment for the service to be completed. We were pleased with the professionalism that Steve showed and appreciate the results.

Brandon is the best. He is always so knowledgeable and can explain how things work so that my non-hvac brain can somewhat understand which makes my husband very happy because my non-hvac has trouble translating my husbands hvav speak.lol we will be asking for Brandon always and can recommend that you do too. Peterman s has been our go to for everything we need done from the day we bought our home 3 years ago ! Team Petermans all the way !

Peterman has completed several projects for us including installing a new furnace for us in October of ‘24. Since the with our ongoing loyalty membership, we’ve had rh out to do annual checkups and more recently troubleshooting an issue. Each time the tech/ repair guy has done an excellent job. Our HVAC tech Richard most recently, is a great example to that

Hello this message is to express my appreciation for Peterman services on my furnace. David was punctual and presented to be very friendly. He informed me about my furnace made Checks to ensure it was running properly and that there was nothing major wrong with it. He was friendly and personable I would request him in the future And refer him to friends and family. Thank you for great service.

My experience with Peterman Brothers was excellent from the beginning to the end. The efficiency and timeliness of this company is unmatched. From the employee who gave me an estimate, to the plumbers who dealt with my water heater, to Kyle and Shawn who completely revamped my HVAC system the very next day, were all amazing and I highly recommend them.

I’ve had very pleasant experiences with all of the Peterman’s technicians. They will try to up-sale you, or at least start their proposal with showing you their best, most expensive options. But, in saying that, they do show you all of your comprehensive options and do not push you or pressure you to pick one over the other, which I respect.

Very thorough! Great customer service!

The best service, smiles and knowledge of HVAC services.

Great service and quick to respond. Answered all my questions.

Very personal and informative on what was being done to do the repair

Came out same day on a friday evening to fix a heat pump for a house we were puting on the market! Great service . We look forward to using him again in the future.

Evan did a great job. Very professional.

Very willing to work with my needs. Great experience

The technician was on time and very quick and thorough.

Pleased with the service the technician was very pleasant did a excellent job

Had 2 systems installed by them them last July when we finished out upstair attic. They work great and heat and cool and make it very comfortable. The other night one of the systems flashed and error code and shut down. I called the them and left a message on the non emergency voicemail and expected a call back the following day since it was after hours. To my surprise I got a call back from them that night in less than an hour. I explained what was going on and told him the error code that had came up.he asked me a few questions and told me a few things I can check and do over the phone. This got the system reset and working again for me and he said that he would follow up the following day and schedule a service call if needed. Checked system the following day and everything was working as should. I was contacted the following morning and asked if everything was working and I told him yes everything is working as it should now. Thank you guys for the great customer service I will definitely give them a call when my system downstairs needs replaced or needs service in the future.