Reviews of local pros in Johnston, Iowa

Our central air stopped working this morning and we were looking for a fast fix due to heat advisory. We called 7 different heating and cooling agencies, who all said 4-5 day wait. My 8th call was to Andrew, he said “Not to worry ma’am, I can be there in 3 hours.” Indeed he was and had us back up and running within an hour! Andrew was fast, friendly, and efficient. I will never be calling those 7 again, Air Support will be my only call from now on! Thank you so much 😊😊🙌🙌

Andrew is one of a kind! He is responsive, resourceful, and reliable! Thank you for always being transparent and talking straight. Andrew has helped me learn the components of my furnace and AC unit and how to troubleshoot them. Outstanding customer service and best in the business. That is no joke!

We have a Trane Furnace and AC unit. The AC stopped working. Andrew responded quickly and did an excellent diagnosis of the problem. He clearly communicated our options and assisted with warranty repairs. (Unit originally installed by different company ). He has significant experience and his work is excellent.

This is the very best HVAC company I have worked with in 30 years.
First, Andrew handled an emergency call on my 27 y.o. AC this summer. Boom. Fixed. Weekend saved, and we welcomed him back for an estimate on full AC + Heat replace.
Andrew is a neighbor who could help me, he is no commission salesman.
Great communication during estimate work, my many challenging questions were patiently satisfied, installed on time, clean,
Air Support has earned my recommendation.
Our RunTru Heat Pump is so cheap to r

Philip was amazing....knowledgeable, helpful, incredibly kind, and the type of service one dreams about. Excellent all around, especially when inspection turns up problems we weren't anticipating. He helped guide us through what was needed and worked with us to fix it moving ahead.

Phillip is always friendly, efficient and tidy when he comes for our annual fireplace clean and check. Making my appt was easy and appreciated the call for arrival time and a texted photo!

Philip did an amazing job diagnosing and repairing our gas fireplace issue. He is top notch and would give him higher than five stars if we could!

The tech was grumpy and not very nice. He misdiagnosed our furnace problem and the quote for replacement parts was way over priced. Had someone else come out to troubleshoot and they had the furnace working in 45 minutes no parts needed. You need people you can rely on when your furnace goes out and it's -10 outside. Would not recommend.

Quickly fixed our fireplace. We were a fairly distant service call that had previously had someone local attenpt to repair our fireplace with no success. Very professional and successful on our repairing our concern. Philip was great!

Kohles & Bach have been semi-annually servicing my Lennox HVAC system ever since they installed it ~10 years ago. The service techs have always done a very commendable job of keeping my home cool in the summer and warm in the winter. The two times that it needed a minor repair, they fully explained the issue to my satisfaction and definitely did not even attempt to up-sell me on anything. I especially want to give props to Service Tech Sherrill James. Sherrill is a knowledgeable worker and an honest man. Kohles & Bach, if you are reading this, give the man a raise. Or at least buy him lunch. :)

Sherrill is has been my service guy the last 2 or 3 times. Knowledgeable, thorough. I will continue with Kohles and Bach because I trust him. Thank you.
Also when calling to schedule the ladies/lady is also very friendly.

Great guy. Super friendly. You received a time range then a call when they are on the way. You get a picture of your tech.

Philip was great; by far the best Kohles & Bach technician who has serviced my fireplace He is very knowledgeable, pleasant and very respectful. He took time to explain the issue with y ireplace Thank you.

Phillip was a joy. Friendly and knowledgeable. He explained everything he found on his inspection and what was needed. He worked quick and was on his way. Would recommend him and Kohles and Bach without hesitation.

Fantastic experience! Very knowledgeable! Thanks to Garrette for getting our fireplace back up and running!

I would definitely recommend Kohles & Bach. The technician, Phillip, was outstanding. Knowledgeable, kind, courteous, and efficient. He got our fireplace back up and running in no time.

Had Heatilator gas fireplace annual maintenance performed.
Service tech was very knowledgeable of the product and also was very friendly and informative.
Will definitely use again.
Same tech returned to install remote control. Was very satisfied with his work.

Garrett did a great job checking my furnace. He was very professional and thorough. I have never had bad service from Kholes and Bach.

Brandon was very knowledgeable and did a great job installing our whole home humidifier. He also fix a problem with our gas fireplace blower fan. I would definitely recommend Kohles & Bach for HVAC services.

Thank you for the exceptional customer service I received from Brandon regarding the maintenance on my furnace. He was friendly, attentive, and went above and beyond to explain everything! He was prompt and professional . He is truly an asset to your company!

I had a blower installed in my gas fireplace. Phillip was prompt, friendly, and went over every aspect of the fireplace with us and made sure we understood how the fan operated and how to adjust it. He was great!!!!