Reviews of local pros in Gardner, Kansas

Hayden came out last week to look at 2 toilets and a leaky shower faucet. He stayed 5-10 minutes, charging me a $150 "diagnostic fee" but did not fix or change anything. He talked me out of the shower project and instructed me to order parts for both toilets on amazon. He claimed he had nothing in his truck to fix anything today and would not need any of the new parts I had under my sink (still in package and unused from previous projects). He said he would need to come back another day, charging another $150 for toilet A & $140 for toilet B (But if we asked for him by name, he would cut us a "deal" and not charge for the 2nd toilet)- I suspect he was trying to drum up repeat requests for himself. Having used heartland many times over the years (with great success & satisfaction), I questioned the pricing and was leary that he had me sign 3 separate invoices. He claimed there's a new supervisor driving the fees up and then asked if I was married, suggesting that my husband repair the two toilets once parts arrive if we wanted to save some money. Fast forward to today when I fixed both toilets in about 10 minutes each- one of them with only the parts I already had on hand but was told we didn't need. It did not require the parts he incorrectly diagnosed.
I have only had excellent experiences with Heartland prior to this encounter but will definitely hesitate to use them again after this experience. If you do choose to utilize them, STEER CLEAR OF HAYDEN. Wether there really have been company changes or not, he was very unprofessional and shady.

Brandon and Jeff did an incredible job today. They helped me with my salon shampoo bowls (found out the shampoo station with no water pressure was installed wrong) and were determined to figure out where and how the main drain in the building was clogged which was the biggest issue. I appreciated their professionalism, friendliness and skill. I will always call Heartland Plumbing for my home and business needs! Thank you Brandon and Jeff! You are the best plumbing pros I’ve ever met!

Fast and efficient service. Tech (Sam) was super knowledgeable and explained everything that he did. Went extra mile to finish the job in one day too.

These guys are great. I had a clog in my main drain, and they made multiple trips to ensure it was drained properly. They even mentioned they would return soon after if necessary because the work they do is under warranty and wouldn't require additional payment. We worked with both Josh and Caleb who did fantastic job.

Great experience start to finish! They were able to get me scheduled right away, and at the most convenient time for me, and the tech they sent out, Kaleb was amazing! On time, very professional and made sure to make sure I understood everything that was going on. Would definitely use them again!

I had a couple plumbing issues that needed addressed and Heartland Plumbing did a great job of letting me know how much it would cost before starting the work. The service tech was very professional and got the job done quickly. I will definitely use them again.

This is the second time we reach out to heartland plumbing for help. In both occasions we were very pleased from start to finish. Scheduling was prompt and effortless, they were punctual, professional, very knowledgeable, hard working and pleasant.
Prices are very reasonable and you won’t be pushed to buy extra parts add any service like the previous companies we worked with. They deserve 10 stars!!!!

We just had our entire water line replaced because of multiple leaks. Hayden and Brandon spent three days working tirelessly to get us up and running again. They communicated with us throughout the project and hustled to get us temporary water on the first night. This is the second time we have used this company and they will be our “go-to” company in the future. They are the best.

Very pleased with the responsiveness from Heartland to replace our kitchen sink faucet and repair toilet. Hayden made sure work was completed correctly and kept us informed. Will use in the future.

I have used Heartland Plumbing 5 times in the last year for various problems I've had with 2 different properties I own. I ask for Sam every time. Sam has put in a sump pump for me, replaced a leaking pipe, capped off a gas line, cleaned out my main sewer line and found a solution to a problem 3 other plumbers were clueless as to how to fix. Sam even took the time to tell me about maintenance things I could do myself to prevent future plumbing issues. I really appreciate the fact that he was trying to save me money instead of pushing extra unneeded services like many plumbers do. I love supporting local businesses and will always refer Heartland to my family and friends.

We’ve had Heartland Plumbing come over to our Kansas City house a couple times because a lot of Kansas City plumbers are not trustworthy. Heartland Plumbing Are very good people that are there to do the Job at an honest price and No upselling or extra charges. Sure glad these people are around. They make it a pleasure to schedule and do business with them. Highly recommend them.

Jason, owner and operator of Johnson County Comfort, consistently delivers exceptional A/C maintenance and repair services. His pricing is highly competitive, and his work is always thorough and reliable. He is professional, courteous, and clearly takes pride in his craft. I highly recommend his services to anyone looking for honest and dependable HVAC work.

Excellent service!! Will definitely use again!

Highly skilled and dependable.

Great customer service, prices, and not trying to sell you on a bunch of unnecessary things or upgrades. 100% recommend!

Very happy with the explanation detail by detail from Mr. Gibson, I knew nothing about my system and he explained to me so I could understand. Highly recommended

Jason came out same day. Was very knowledgeable, and had our problem solved 30 minutes later after 4 other technicians from other companies couldn’t figure it out.

They were informative and their price was fair compared to others. Jason took time to sit and talk about options and answer my questions. I am switching to using them as my main HVAC company from here on out.

I don’t typically rave after a visit from HVAC technicians who come out to the house but I must say that Johnson County Comfort was spectacular. On time and underbid. Exquisitely knowledgeable about HVAC as well. Wow - I have a new HVAC guy.

Jason came to my house on his day off and got my issue fixed in a very timely manner. I had to call him back few hours later for another issue that had came up, and again was very prompt. Very nice gentleman.Very reasonable on cost. I will use him again and again.

Jason arrived within 1.5 hours of my call. He made a thorough inspection of my AC unit to diagnose the problem. It was obvious that customer service was priority #1 with him. He spent time explaining the issue, covered the cost or repair, answered my questions, and did an efficient, professional repair of my AC. He was on site for maybe 30-45 minutes and had my AC up and running again. Highly recommend this business!!!