HVAC reviews in Olathe, Kansas

Our furnace stopped operating when it was 1 degree and snow coming down. I left a message with multiple companies including Anthony who we have been using for over 20 years. Davenport was the first to call and I went through multiple steps with Quinton on the phone to make sure it wasn’t something simple. In the end he came out and replaced a part and we were up and running. This was the type of personal service that I want from the companies I use for services. I am now signed up with their VIP program and we are leaving Anthony as they have become overpriced and very impersonal with their AI call center.

Like all the Davenport associates we have worked with, Preston was courteous and respectful. He was efficient in inspecting our furnace in preparation for winter and made valuable recommendations. He also promptly responded with estimates on some additional work we requested. Davenport has been great to work with.

Our heater stopped working the evening of one of the coldest nights we've had so far this season - Davenport was the first of many (9?) companies we contacted to be able to come out and help us. The technician identified the problem quickly, was able to secure the parts he needed that same day, and we had heat back on only a couple of hours after he showed up to help.

Davenport has always been like family to me. We bought our house in 2012. We replaced our HVAC in 2017. Davenport has always been the company I can count on the most. Thank everyone who works there for their professionalism and dedication on providing such great service.

I wanted to share my recent experience with Davenport Service Company. On Sunday December 28th, I was making wall adjustments and repairs which required me to remove the wall thermostat. I removed the thermostat and carefully set it aside and went on with the repair of the wall. Once it was time to reinstall the thermostat, the Ecobee thermostat system did not respond. I called a couple of providers and as expected on a late Sunday evening, I would have to wait to Monday morning, even when I inquired about the emergency service.

Becoming concerned with the weather where temperatures were expected to fall in the single digits over night, I knew I was in for a real mess if I couldn't get the furnace working. I was frustrated after calling a few repair providers and decided I would try at least 1 or 2 more. I finally called Davenport Service and like others, I asked for the emergency service and expected to get a VM request or that it would be a Monday morning situation. I did leave a VM but received a call right back and Quinton Lea from Davenport took the information for the problem I was having. He efficiently asked me a few questions, and it was clear he knew what he was doing. I thought for sure he was going to tell me it's going to be Monday or late tonight at best. Instead, he kept asking questions. Assuming he was asking to decide when to come over, he told me, " I think this is a very simple fix. If you are willing, I can guide you through it." I am fairly handy, so I said OK. Over the next 15 minutes, Quinton systematically walked me through the system, identified the issue and even provided advice on where to get the new part that cost me a whopping $2.87. I installed the new part, and everything worked. I asked Quinton how I would pay him and he said, this is no charge.

I simply can't say enough great things about Quinton handled this situation and not just because he didn't charge me. Obviously, an expert at what he does, patient and he even shared his number to make sure that once I installed the new part, the furnace would work. After a crazy day and all things seeming to go wrong, Quinton changed my mind set and left me feeling blessed I had called Davenport Service. If there was an option for 6 stars, he deserves it.

Thanks Quinton - My house was nice and warm on this cold December 29th morning. Obviously, Davenport will be my first call for my next HVAC needs.

Best,

John

Sofe serviced my furnace today. My furnace was installed a year ago and has been great. Sofe is friendly, polite and efficient. She arrived within her given time frame and went right to work. She checked my hot water heater and showed me a issue of concern. She explained exactly what she saw and how to fix it. I am grateful for her attention to detail. She cleaned up a small mess before she left. Thank you Sofe for being honest and helpful.

I’ve been working with Davenport for a few years now. They replaced my AC and heating system, installed a sump pump, and corrected several poor jobs done by my previous plumber. I am very satisfied with their work. Tony and Quint did a great job.

Jared completed our fall maintenance on our zoned system today. He checked in this morning and provided a one hour window he would arrive. he inquired if there were any issues that we were concerned about. He made adjustments to the thermostat and the vents to maximize the airflow. he was here approximately two hours thoroughly cleaning both units and replacing filters on the furnaces and the humidifiers. Davenport is very customer focused. we are enrolled in their VIP service for both spring and fall maintenance I would recommend them to anyone looking for HVAC service.

Quentin was very efficient and has done a great job maintaining our HVAC system. He explains everything very well and we trust his recommendations. We appreciate Davenport Heating having such wonderful staff.

Davenport is always very professional and thorough when they come for tune ups or issues. They communicate ahead of time when to expect them. They explain things in a way you understand and present all options. Preston did a great job today!

I think the team over the past year and a half we have utilized Davenport are professional accommodating and prompt. Their work is thorough . We have had two new furnaces and two water heaters installed in the last year. During the maintenance check we discovered that one of the humidifiers is not working and one only at 35%. To replace these two their bid was going to be over $1700.00. All things considered we felt this was WAY too high to consider. As a consumer and retired business man I felt the mark up was outrageous. Tim Ryan

Very reliable company that has maintained and repaired our HVAC for many years. Quinton is friendly, professional, and great at explaining the status of our system. This is especially true as it ages and routine preventative maintenance, while rare, is recommended. He's not alone, all techs we've worked with over the years have been great. All work that has been done on the system is comprehensive and we have not had additional issues afterward. It's also reassuring to not have worries about our heating and cooling with the wide span of temperatures that occur in our area throughout the year. We were recommended Davenport when replacing a previous company and I'm glad we found them. Highly recommended.

Antony at Pronto Air is always my 1st choice for all my HVAC and Plumbing problems. Antony is always prompt, practical, professional and honest. Best around;
Antony can be counted on for his ability to think out of the box and his honesty.

Anthony was at my house 2 hours after I called to schedule. He was very fair and reasonable and fixed our unit. He’s a small business owner and we are happy to support that.
Definitely recommend

Anthony, it’s a great person to work with!
Everytime he shows up on time, he answered all my questions and explained to me everything. I really recommend pronto air
for any heating and cooling system service.

Antony is great! He is always professional and reliable. You will be pleased with his honesty and work ethic. I highly recommend Pronto Air.

I searched on the Nextdoor app for an a/c repair service and Pronto came highly recommended by several people. I needed a repair on Memorial Day no less and called the phone number, expecting to leave a message for Tuesday when they would be open after the holiday. To my surprise, the company owner answered, gave me advice over the phone and then........came out to my house that same day to make the repair! The best part was that the technician/owner/expert was extremely knowledgeable, extremely polite, patient, and gave me honest answers as to what was needed for the bare minimum repair. He then offered.....not pushy at all......to repair an additional item that would make my life easier. I said yes and he made the repairs quickly and efficiently. The second best part was that despite it being a holiday and short notice, his prices were very reasonable in my opinion. I will be calling Pronto again when I need help. Impressive operation.

Lately, it has become almost impossible to schedule a repairman let alone get estimates. I am pretty much at the pleasure of whomever arrives.
I got very lucky when I found Pronto Air Heating, Cooling and Plumbing in Olathe, Kansas. Pronto was at my house that day. He is an excellent communicator and shared his observations and insights with me. He was able to correct my problem quickly for a very reasonable fee.
I would highly recommend Anthony and Pronto Air. I know I will never call any other heating and cooling service.

We purchased a complete heating and cooling system from Pronto Air. They came recommended by someone in my office and I have been happy with the result, We went back to him to purchase a water heater.

Pronto Air was an absolute life saver! Our a/c stopped working on a day which hit 105 degrees outside. It was 87 degrees in our house at 7 pm on a Friday. I called Pronto Air, and the owner, Anthony, was at our house in 20 minutes! Totally incredible!

After 10 minutes, Anthony had diagnosed the capacitor in our outdoor unit burnt out and was already replacing the part. A massive thank you to Anthony for taking care of our family after hours on a Friday night. We can sleep better tonight knowing this amazing small business is in Olathe.

5 stars across the board for service, responsiveness, professionalism, expertise, and pricing. Thank you, Anthony!

Antony was very personable and prompt, even managed to arrive earlier than originally promised, calling first to see if I was available. He explained all my options and worked quickly to solve the problem. Even noticed an issue with my water tank, although he was there for my HVAC system and was able to resolve both issues. I would definitely recommend him to my friends and neighbors.