Constraction reviews in Louisville, Kentucky

Used Servpro for mold remediation. They are extremely professional and reasonably priced. Guy came out and found the mold, Devan and Ezeqiuel removed it. Everyone has been great to work with. Would highly recommend these guys if you believe you have mold in your house.

Highly recommend. Great service from the initial call to scheduling , inspection, treatment , everyone I encountered were professional, knowledgeable and friendly. They completed the work on time as scheduled and provided me information and instructions to prevent further issues with the mold that was present in our bathroom ceiling. Thank you Caleb , Mike, Rhys and Wilmer and the intake coordinator/scheduler for your help, advice/instructions and providing excellent service and support during this stressful time.

Devan, Ezequiel, and Angel did a phenomenal job. Had to tear out some of my ceiling due to water damage and they left absolutely no mess at all. They were fast and extremely polite!

Mike and George did a great job and were very quick in the setup and explanation. Very satisfied. We have used servpro before — they are always reliable. We had a leak and they always do good work.

Mike and carlito were extremely helpful and professional with cleaning and mitigating our flooded basement. They worked quickly and explained everything to us in full detail!

Levi, Nick, Javier, Ruslan all part of team Wilson with Servpro stepped in and moved some furniture for me to enable another team to complete a reconstruction in my home from severe water damage. They were wonderfully professional and handled my antique furniture with extra care and I wholeheartedly recommend their services to everyone!

The problem was major water damage to an apartment I own and rent out. I really thought it was beyond repair. They assured me it would be as good as new. Eric was the person I worked with and he took complete charge of everything. They were on time, good workers and there were days the guys were here until after dark. I noticed Eric was here until 10 one night. He kept me informed as to what was going on in the apartment. There was extra things I asked him to do beyond the contracted work. It was done without hesitation. The apartment looks awesome. Before and after pictures below. Kitchen had to be totally redone.

Devan, Michael, Angel, Rafiel, George, and Ezequiel are among the best technicians I’ve ever worked with. They are professional, hardworking, and efficient. They quickly identified all the damaged areas in my flood-affected home and mitigated the issues right away. Their manager, Nick, is an excellent leader—kind, supportive, and easy to work with. I highly recommend Servpro of East Louisville!

The reconstruction crew under Jimmy Ordonez’s leadership was awesome! So thankful for Ferris (estimator), Carrie (scheduler), Mike & George (hammered nails), and Paul gave service of excellence- outstanding as construction worker. Paul was friendly, courteous, and super hard worker. Very appreciative to all for their high quality work.

We had Brian, Rhys and Mike come out the night our washer flooded our upstairs. They were so quick and professional and helpful. It was an awful situation and we were so worried. They calmed our fears, explained the process and did an amazing job. I have never been so satisfied with a business before and I am so glad we were able to work with them.

Devan was excellent with communicating throughout the servicing. Ezequeil & Angel Were very courteous , hardworking and professional as well
The crew was very timely, respectful, and punctual.
Professional and cleaned up excellently! They were pleasant and enjoy even on a cold, wet rainy and slightly icy day.

They did a great job and we are going to use them to also finish the work.

Trae Stewart is a rare gem in the contractor world! The level of service he provided to get my home repaired quickly was incomparable to any other service provider. He brought in and managed a team to complete the work and delivered on time with such quality that no one could tell the damage had happened. I would welcome Trae back anytime I have home repair needs and would trust anyone he used or recommended for help.

Remediation team arrived within an hour of being called. They were very thorough and efficient. Project manager kept all repairs on track and moving forward. Subcontractors were professional and excellent. Moving and packing teams were very efficient....nothing lost, nothing broken.

The team at Paul Davis truly took care of us after a recent kitchen fire. Richard, John and his team, Fariba, and Bluebell were efficient and treated us like part of their family. You would never know that our house, at one time, smelled like a campfire and certain areas had been toasted!!

After coming back from out of town I found a small water leak in my basement coming from my HVAC unit. I called Paul Davis Restorations and they had a water mitigation crew at my house within an hour after I called them. The crew came out expecting a small water leak but after assessing it found that the water had actually migrated under my subflooring and was a larger issue than I intitially thought and reported to them. The crew had all the additional tools they needed and stayed late to make sure everything was cleaned up properly. They took the time to explain the process to me and review the repair options I had. I had adequate information and input all along the way and they went out of thier way to make sure I was happy. The repairs were made quickly and I actually spent more time waiting on my insurance then I did on getting the repairs completely. Paul Davis Restorations made sure my experience was easy and covered all my concerns. I will definately used them next time around! Kristie

I am a caregiver for a 82 year old man. He had water damage to the 2nd. floor of his garage. This was no ordinary garage. It had a bathroom with a steam shower, very expensive fixtures. A game room. Vintage piano, pool table, antique slot machines, barber chairs and a antique barber pole, antique Coke cooler, and many other vintage items. On the first floor he had 4 vintage cars and trucks. Paul Davis had did an outstanding job on one of his rental properties that had a kitchen fire 4 years before. So of course we would call them again. The worst decision we could of every made. This happened in February of 2018. Today it is April of 2022. They have not finished!!!! I know this sounds unbelievable, but very true. And covid had nothing to do with the job for the first 2 years that they seldom showed up to finish the work. We had to deal with 3 different supervisors, each one completely unaware of what work the first one had done or needed to finish. I would get calls from them and they wanted me to make lists of what still needed to be done. I am not a contractor, I thought that was what they were paid to do.They actually installed a kids size sink in the bathroom after breaking the one we had, ordering the wrong one twice, and of course telling us they were waiting it to come back in stock, which I looked online and it was in stock, so they lied. I even had the vice president of Paul Davis tell me he was going to get it all done completely and when he didn't and I had to continue to call he told me he didn't have a plumber to install the steam shower. Which they had already tiled the floor and painted and had not tore out the damaged shower yet. I guess that was his way out of not having to redo it again after they should of done the shower first.No one knew what the other workers were doing. One of the first things they did that I still can't figure why, was to put the flooring down in the game room before they finished the painting and drywall repair and trim. When I complained about the scratches on the new floor they put paper down on top of dirt, nails, wood shavings without at least sweeping the floor. He has two double doors on the 2nd floor that they have completely screwed up. They have bowed, then replaced, put up to where you can see light all the way around the door, replaced, now they are bowed again and they put slid latches to keep them closed that are so tight you or an 82 yr. old couldn't open without help. The whole experience has been a nightmare, the cars were put in storage, which they did not supply, 4 years ago he was able to drive. Now he has lost the last 4 years of not being able to drive, now he is not able to drive. Paul Davis is not the Paul Davis they used to be. I would not recommend them for any job, large or small. I contacted the BBB and it has almost been a year and they can not get them to finish. They claim covid is the blame. A real honest company would of finished this job 3 years ago. There is so much more they have not finished It would take me all night to list it all. You don't even want to know about the damaged antique Coke machine or broken barber pole they returned and all the contents of the game room are still in boxes, they have not unpaked and placed back in place. Do yourself a favor and do not go through this nightmare, use a honest company that cares about the work they do and the customer's satisfaction of their money well spent. No stars from this very disappointed customer.

Fantastic work by a professional team! Chris Jenkins and Trae Stewart are great to work with and exceeded the expectations during a time of crisis! Would highly recommend their services!

WORST CUSTOMER SERVICE EXPERIENCE WE HAVE EVER ENCOUNTERED. EVER!

Initial response was great. Men that came to our home were nice and polite. After that it was all down hill.

Company hooked up too many humidifiers and fans at once and caused power surge that blew our central air unit. 96-98 degree temps in our home with all machines going. Took 3 days to get it repaired after numerous calls and promises. Husband missed 3 days work waiting for someone to come and repair and watching machines.

Home, wood floors, carpeting, Fans humidifiers, house not checked for 3 days straight. No one from Paul Davis called or followed up. I Sent Text Sunday at 11am about poor srvc no one cking equipment. 1 hr, after text, unannounced and still with no call, two men show up to our homer, emove equipment but had no knowledge of what was next or who would follow up.

Has been over 3 weeks since Paul Davis first came to our home,9 days since removal equipment and numerous calls fom wife still no call or communication of any kind from Paul Davis Systems. Our home is a mess and we have no idea when it will be fixed!

The content team was awesome from the start.
They meticulously packed and photographed each box and labeled them.
We are vey pleased and would recommend them and Paul Davis business to all who has to face the unfortunate issue of pipe burst.
Thank you to Fariba and her team.

During the sale process the home inspector found moisture coming into an area from the roof causing mold to form on the exterior wall. Paul Davis came and evaluated the cause and gave the fix within hours of my call to them. They were most helpful and knowledgeable. The Representative from Paul Davis was prompt, very cordial and most professional! Thanks Paul Davis!