HVAC reviews in Baton Rouge, Louisiana

Logan recently serviced my HVAC system, and I couldn’t be more satisfied with the experience. He arrived on time, was extremely professional, and communicated clearly throughout the entire process. He took the time to explain what he was doing and made sure everything was operating properly before he left.
Logan was respectful of my home, worked efficiently, and demonstrated strong technical knowledge. It’s clear he takes pride in his work. I highly recommend Logan to anyone needing HVAC service—he’s dependable, courteous, and does quality work.

Excellent experience! Trace was on time, knowledgeable, and patient with my several questions. General experience with Southern was very good as well - booking an appointment was easy, and they are very tech savy. Organized and professional all the way around.

Darrel was sweet, fast and nice! He was thorough! He explained to us how the membership worked and turns out, we were able to save that day! I mentioned that home is where we have church and we talked about that subject for a while. Thank you so much Darrel! Blessings to you!

Most likely the best service we've ever had! They did our initial AC/ Heater Unit installation, Duct Replacement, UV Light Installation & Electro-static filter upgrade Installation. In the past week, we've had to call after hours for various concerns... (930 PM) due to a faulty filter connection inquiry...Technician Maurice called & assured the issue was safe for the night. Maurice then arrived the next morning. He was very polite, professional & disconnected power to the filter for re-wiring. The next day Jarel arrived to fully reinstall the filter system......That same night, our main AC unit stopped producing cold air. When we called the service line (after hours) they were very nice & arranged to have Juan visit (845 PM) for troubleshooting. He stayed for over 2 hours to determine a major short in the unit connection. The next day Braylon & Juan arrived (830 AM) to completely re-wire our main unit to working condition. There were no charges for any of the work performed. Very refreshing to know this standard of workmanship & professionalism still exists!

Editing my previous 5 star review. Everything seemed great at first. The guys came out on a Saturday to remove an old water heater and install a new one. I was overall very happy with the installers and their work.
But when I went into the attic to check everything a couple of days later, I noticed large dents and scratches with bare metal showing on opposite sides of the tank. Also, old parts and equipment like the old drip pan were left in the attic insulation. When I called about the issues, I was basically told that if they come replace it the new one would get scratched too because of the attic ladder supports.
I made several calls to the office but was not called back. Eventually the original installer called me back and said they'd make it right and I'd be getting a call from scheduling. That was almost 3 weeks ago and I've called a few times but I've heard nothing back.

Sean was friendly, courteous, knowledgeable, and thorough.

We are very pleased with his work.

I will be recommending your company to family and friends.

He was very professional and di a great job

Leo was the tech that serviced my maintenance plan. He called me earlier in the day to let me know he wouldn't be able to get me in till the afternoon. He also called when he was on his way. He was professional and polite the whole time and addressed my concerns.

The technicians worked very quickly and efficiently. I would highly recommend them.

Excellent service and consideration of ongoing business while removing old system and installing new system. Professional, courteous, and Quality work. Will use them in the future for all my properties.

I call Air creation for all of my air conditioning needs! they are always able to come out in a timely manner especially when the temperature is hot and the technicians are always professional and courteous.

Excellent customer service! I will definitely be using them in the future!

The service was exceptional. The technicians were professional and knowledgeable. It was a wonderful experience and I would highly recommend this company to anyone looking to replace or repair their HVAC system!

Sean was Awesome and love Jana who always helpful. Highly recommend

Great service and professional. Very knowledgeable and helpful. They always offer suggestions for my unit to more efficient. Chris was very polite and respectful.

This is the first time Air Creation has been to our home and I cannot say enough positive things about this company. Anthony is our tech and after dealing with other AC companies it is hard to fine a more knowledgeable tech, who is honest, listens and gives you an explanation that you can understand. In today's world it is hard to find businesses that still has the old fashion touch but Antony and Air Creation sure has found a way to bring it back.

This company came out and serviced my unit right after I moved into my new home and have provided spectacular service since then whenever I've needed them. They are very professional and honest with an excellent work ethic. They'll definitely be the first ones I call whenever I need ac help!

I am happy with the Air Creation Heating and Cooling Team.
There are very good at their work. The arrange and installing the AC does not take long as I expected.
Thank you Sean with your Team!

I received excellent appointment communication from Amy, a fantastic initial assessment & detail of further steps from David, and a superb, efficient installation with explanation from Leo. I plan to use this company for any further HVAC needs, as they have exceeded expectations.

We have had this company service our A/C system several times. Also they trouble shot an issue we had with the system, never suggesting we replace the 10 year old unit. We appreciate the professionalism of this company and most of all their honesty. They are the best in their quality of service and offering of products. True is the saying “you get what you pay for.” When we need to replace the system this will definitely be our go to company.

Sean and his crew did an impeccable job installing our air handler and ductwork. Very very knowledgeable, quick, efficient & professional. We will definitely be using Air Creations for all of our HVAC needs in the future! Thank you!