HVAC reviews in Denham Springs, Louisiana

Calvins went out of their way to help me!!! Calvins kept their promise and made sure my new A/C unit would be installed in a professional and timely matter..Calvins went above and beyond. I recommend Calvins for all heating and cooling needs..

This is absolutely the worst place to do business with. Very unprofessional and keeps on telling you he’s gonna show up for job to do the work and never show. We have been waiting since June 14th for him to come out and complete what he said he was gonna do with no luck and it’s already September 8th. I’ve never heard someone with so many excuses and commitments and never comes through highly don’t recommend!

Cavins should NOT be handling claims for Home Warranty of America. Either Cavins seriously lacks communication skills or they upfront LIE about timelines and document submissions to HWA. I’ll spare the details as they mirror the other negative posts. RUDE and deceptive!!

I had an amazing experience!! They were honest, friendly, and thorough! I am so pleased and I know anyone who uses them will be in great hands!!!

Steven came and troubleshooted our A/C and found the faulty thermostat wire. He was very thorough and would definitely recommend this company.

Cavin was awesome from start to finish…he educated me as he was doing everything step by step…was very fast and I appreciate it…now he have a long time customer thanks a bunch

Called them they said they could be out in an hour or the next morning I chose the next morning because I had a little window unit to keep me cool. Came out on time found the problem. Price was reasonable will use again.

Cavin's A/C & Heating beat every other quote I got for my office. Very friendly. Since then I've recommended several people to Cavin's.

Was assigned this company by Home warranty of America for emergency A/C repairs on Sat. Aug.29 at 7:00a have never received a call from Cavins or any type or response as of yet( Monday Aug.31), after reading reviews not sure why HWA is still assigning this company to there customers very unprofessional not reliable. why have a home warranty when you have take it upon your self to get repairs done with extra out of pocket expenses to keep from having to be without A/C for entire weekend with 95 + degree weather. 😡😡

I will start by saying do not let these guys in your home or around your equipment.

We were also a victim of HWA sending these guys out to our house to fix our A/C. The first trip out they "replaced" a valve that was "leaking" on the outside unit and recharged our Freon. It cost us $190, not covered, right. After about a week, the A/C was still not cooling, so they sent them back out again, wait for it....

This time they said we needed a new coil in the attic unit, which would be covered, however because of "Obama" we also needed to replace the outside unit because we had an old system using R22 and we needed to change to the new 410A to match the new coil. They would not cover "upgrading" the outside unit to the new 410A, estimated price $3800.00. We were shown maps of where the new regulations were in place, told not to fight with HWA because they would just buy out the issue at $400, that if we fought and got bought out we would have to replace everything on our own, estimated price $7000.00. Wait for it....

So we fought with HWA for about a month and a half, we got all the way to the presidents desk, not the president, just his desk and someone named Nemo! Nemo was not budging, they were only going to pay to replace the coil, we would have to pay Cavin's the $3800.00 to replace the outside unit so it would match the new coil and the new 410A requirement. Cavin's even called us a couple times to check to see where we were in the process, said if we need them to come out and add Freon to hold us over they would, warned us again about fighting HWA. Sooooo......

I decided to call the A/C company that I use to see what it would cost to "legitimately" replace our unit. His first question was "Why am I changing my unit?" I told him what was going on and he said our house was still fairly new and it probably already had a 410A unit, so I sent him a picture of the unit. The unit placard was "missing" but just by looking at the name of the unit, he knew we had a 410A system. No need to replace !!!!! Wait for it.......

I went back to look at my original receipt from the first "repair" and there it was, Cavin's invoice stated "replaced 2Lbs of 410A freon". So we got Nemo back on the phone, told him what we found out, and told them that Cavin's was trying to scam us into buying a new unit. He sent out a different company that confirmed everything that my A/C guy said. He also said the "replaced" valve from the first repair was not replaced, that he had no idea how Cavin's knew the coil was bad because the insulation around the unit housing the coils had to be cut away, and it wasn't. And that he had to go behind this company and fix their "work" 3 times that week. HWA paid to replace the coil, and credited us the $190 from the first "repair". I only wonder how many elderly and unsuspecting have fallen prey to Cavin's.

HWA knows what Cavin's is doing out there, so I say again, stay as far away from these two companies as you can, I'm sure someone smarter than me could find evidence of collusion between these two companies.

We had Cavin’s come out to perform regular maintenance on our AC as well as once when our AC went out. They are friendly, efficient, and actually give reasonable timeframes. Nice family owned business.

Excellent service. I appreciate the quick response to my call. Service was here in less than 30 minutes, identified the problem and promptly got it fixed. Very professional. Thank you Ray, you were a life saver. I will definitely use your service again and recommend you to others

We had purchased our HVAC through Lowe’s and they had contracted this company to install. They’ve been nothing but professional and courteous the whole time. Even when we thought the unit had broken down they came out to fix it asap.

I too was given Cavin’s Through our home warranty. The claim was submitted on the 20th of June. It is now the 26th and we have yet to hear from them. This is after repeated unanswered phone calls and several messages. I called our home warranty company and asked why they would use a company with a rating of 1. There was only one positive review and I can only guess it was a family member. Every review was like deja vu. Do not use this company.

The absolute worst interactions I’ve ever experienced. I was given these people by my Sears home warranty to inspect my heating system. I waited a day or so to see if I’d be contacted by them and no one called me. I reached out to them and this guy asked where I lived and said he’d be out the following week. He even had the ordasity to suggest I LEAVE MY DOOR KEY so he could come into my home if I had to work!! This fool was crazy. Well, day he was to come no reply from him; I called and he said the weather was bad and he’d call me later that afternoon once it cleared up. Now I live in Slidell and weather was perfect yet he obviously was referring to his weather in Denham Springs. Why on earth would Sears have someone that far away to service my unit?
I called back repeatedly and NEVER got a response from these people. I was totally disgusted and called Sears immediately to report them I told them I’m not paying for a policy to receive this unacceptable service. They asked if I paid the service charge of $100. I told them no as he never came to my home. Sears then sent me another company that was within 20 miles of my home. I called them and the service was impeccable. Cavins is garbage and should not have an occupational license to service a gutter!!

Ray was dispatched to us through HWA. His company is very unprofessional and is not responsive what so ever. His company never answers any calls or return voicemails. Ray, himself, rarely answers and is constantly dodging calls. I had to use a different phone number to call for him to answer. What kind of company does that?

Eventually, we got an appointment for him to come between 8-10 am, but he never showed up. I called him and he actually answered! He seemed like he totally forgot about the appointment and made an excuse and said he had sent out another technician. He said he'll call the technician to check his ETA. Never got a call back from him and he never answered my calls again. I thought, oh he might be busy, and waited the entire day. No call back. No technician showed up. No answers. Nothing.

I called HWA the next day for a different company. They talked to Ray, and he actually dare to say that they only service my area between 10-2. He personally set my appointment between 8-10 that day. If he doesn't want to come or can't come, just let us know. We'll gladly ask HWA to find someone else instead of wasting days of useless wait and missed work.

Our home warranty set us up with cavins ac and heating. They came out to look at our ac and told us they will order the part that was required to fix the ac. Weeks later they set up a date to come to the house and never showed or answered our calls. After weeks of calling with no answer from multiple phone numbers we finally went with another company. Thanks for nothing cavins... I’m not really sure how y’all are still in business.

Fantastic SERVICE , all-around. From explanation of problem with our system to installation of new, including follow-up afterwards, everyone associated with Cavin AC were courteous and exceedingly professional. Came to us through our home warranty service (HWA) but would not hesitate to call them again. Thanks y'all. !

This is the second time this company has said they would show up to our house between 10-2 and no showed! This is after weeks of trying to get phone calls returned. He installed a new unit in our home and one whole side of our house doesn’t heat/cool. Which are my toddlers and newborns room. This company is an absolute JOKE! Anyone who has a bad experience needs to complain to the warranty company and report them to the BBB. Can’t believe they haven’t been sued out of existence by now. They do not stand behind their work and are extremely shady!! Beware !!

We called and had someone at our house in an hour. Very polite and professional. Explained everything and answered all my questions. We had to replace the unit as it was 10 years old. We had a new unit installed in less than 3 hrs. Exceptional service and customer service! I highly recommend!!

Ray came and repaired our heating unit thermostat the same day we called. He was very courteous and professional. We will definitely use this company again, and highly recommend them.