HVAC reviews in Denham Springs, Louisiana

4.7 based on 646 reviews Back to the listing
    5

    Trustworthy, professional, and knowledgeable!! We WILL call Capital City Maintenance again; and request Derek and Dylan. We received a "dooms day" report regarding our 20 year old unit from another company. They gave us an extreme estimate to refill the leaking freon "to get us through". Capital City repaired system for a fraction.

    5

    Great experience with this company. They were referred to me by a friend. However, prior to calling Capital City Maintenance, I'd called another local company & the technician advised the coil in the attic needed "cleaning" as did the condensing unit, plus, it was low on freon. He charged me just over $400. As an afterthought, I asked him about being low on freon & he told me "it just happens". The freon charge lasted less than a week. I called that company again & was told "it must have a leak". He explained it would cost another service call & leak detection fee plus freon AGAIN. I declined his services. Now, I'll move on to Capital City Maintenance. I set my appt between 1:00&5:00pm on a Tuesday. The technician arrived at 2:00. At first I told him nothing about the repair a week earlier. He commented on the condenser being clean & informed me it was low on freon. He felt around on the copper tubes, etc & asked if he could look at the indoor unit. Since it was 80 degrees inside & pushing 100 outside, I figured it must be at least 130 in my attic. So I briefed him on the other company's findings. He said he still needed to check the upstairs unit. About 20 minutes later, drenched, he reported that he was certain there was a leak in the coil. He'd taken a picture of the model number & of the coil itself. He said he could add freon again, but it wouldn't last any longer than before. He said he would go ahead with the leak check & if I used their company for repair (not advised due to age) or replacement, the fee would be credited, as would the service call. Leak check confirmed his diagnosis. The business owner called me within a couple of hours & gave me options; repair vs replacement, entire system replacement etc. I chose the entire system because of newer more eco friendly freon and age of my system. His crew was at my house Thursday morning @ 8:00 & were gone by 11:00am. Done! Wonderfully cold air in my house. That's been about a month ago. No problems since & the owner even called to check on everything. I called them again for a dishwasher repair last week. Exceptional service! They are now my "go-to" for air, heat AND appliances.

    5

    Derek identified issues we were having with our AC unit and worked until it was fixed. Parts were not available locally but that didn’t stop him from getting the job done. Very professional and friendly and knowledgeable. I would highly recommend using capital City Maintenance

    1

    The answer to my review by this company is a bald face lie! There has never been cat urine on top of my dryer when a technician was here. Another lie from the technician. There was a litter box I had pulled out of the laundry room. My home does not have feces anywhere except in the litter box. I had just loss 2 cats to cancer and one had urinated in a couple of places. That was cleaned up. Also, another technician came to look at the dryer. I asked him if he had any complaints about my home. His answer was NO! In fact over the past 4 years several technicians have entered my home sent by American Home Shield and NO complaints about my home. No be honest Capital City Maintenance you were angry because I told American Home Shield how rude your technician was all 3 trips he made to my home and could they please send someone else to my home. Your technician was rude and showed no initiative to fix my dryer! Instead he treated me like I had no idea what I was talking about. I had notes and told him the exact times I was running the dryer and the clothes were still not drying. I had to request a new control board. I am quite sure your tech has been in less "clean" homes than mine. NO PERSON including any technicians or family or friends have ever complained about my home!! No the issue is your technician was incompetent. If he was competent he would not have needed help to install the control board and it would not have taken two techs over an hour to do that job. Your technician never even voiced he understood what I was explaining to him. This company was contacted through American Homeshield to come to my home to repair my dryer. Tech came out three times. First time he did go up into the attic and told me the vent from the attic floor to roof needed cleaning. I had that done and maybe 3/4 cup (at the most)of lint was removed. Dryer still not drying. Same tech out a second time. He really did not say much. I asked could it be the control board since dryer would not shut off and the time would read out 23 minutes and stay on 23 minutes for over 45 minutes. He ordered control panel, came out today to change it. Dryer still not working - still not drying clothes after three trips. I call American Home Shield reporting dryer still not working. Representative calls Capital City Maintenance to schedule a senior technician to come out to look at the dryer. Then I am told that Capital City Maintenance refuses to come back to my home. Their technician was never treated rude on any of the times he was at my home or when he called. They refuse to give a reason why. Their technician obviously has no idea what is wrong with my dryer. This is a company to be avoided.

    5

    Thank goodness I had a Home Warranty policy when one of my 2 AC units stopped functioning in August! The service folks were timely in keeping the 2 appointments required, also very professional and pleasant in their work under challenging circumstances in a VERY hot attic. I would call them for future HVAC issues.

    5

    Excellent service. Background in plumbing was helpful for our problem.

    5

    Great work, fair prices, and good people what more can you ask for.

    5

    He was very very good. It was a pleasure for him to do the work.

    5

    Cindy is awesome, she took care of my mum.

    5

    We have used this company for over 10 yrs...very honest and quality work.

    5

    Great company. Good service personnel, prompt responses and never leaves me questioning a charge. Highly recommended.

    5

    Our A/C was struggling and needed cleaning. Justin came out and cleaned our unit and got us in working order in no time.

    5

    Excellent service. Kenneth sepulveda and rachel white !! Great team! Fast, courteous, friendly!!

    5

    Excellent service, great workmanship,very professional. The contractor was very knowledgeable and very skillful and kind. Great work!!!!

    5

    Employees are very respectful and nice. They are very dedicated to accommodating the customer. Great company.

    5

    I can’t express how great this company is! Very reasonable prices, super friendly and knowledgeable staff, and great service plans available.

    5

    I received an email from y’all when Adam was on his way very friendly and very knowledgeable it what’s a thermostat that went bad he replaced it it was a pleasure doing business with y’all.
    Thank you
    Ursula Rodney

    5

    Response to my broken AC was super!! Tech was helpful and knowledgeable! I trust their service quality!

    5

    Mr Kennith arrived shortly after the text notification. He explains what he would be doing and the work was completed in a timely manner.

    5

    Super company, super service, and super staff! I've used Ward Mechanical for years and not been dissatisfied with any of the service the company provided as well as with the staff.

    5

    Awesome Service! I would recommend Wards to everybody, I stand by them one million percent! They are truly Professional, Trustworthy,Loyal, and Kind ! Thank You!