Constraction reviews in Metairie, Louisiana

4.8 based on 509 reviews Back to the listing
    5

    James was incredibly responsive. Within less than 5 minutes of me reaching out to Prime Solution, James had called me back to see what service I needed. He was easy to reach and to schedule with. When he and his helper came to the house, both were so courteous and respectful. They were fast, tidy and affordable. I mentioned another issue we were having that was not urgent. James offered to look at the issue while they were here. I'll be calling Prime again for my plumbing, gas and electrical needs! I'm so happy to have them!

    5

    Did a great job of installing a medium-size laundry room including some gas and water line upgrades. I don’t usually leave reviews but I am here as they did something I really liked - they constantly kept me updated as to arrival time, job specifics when they were on site, checked when we needed to buy additional parts, and told me when job was complete and they were locking up. I felt unusually well-informed. Thanks.

    5

    James was very communicative and proactive, which was especially helpful because I was managing this project from across the country. He made himself available during a very short window when I was in town and he and his team worked quickly and made a challenging situation much easier to contend with. We're very pleased with Prime Solutions and James.

    5

    James and his team surpassed all expectations in replacing my ancient drain system. His responsiveness was unparalleled; not only was the he only person to answer the phone on a Sunday afternoon during Mardi Gras, but he also promptly conducted an on-site inspection, confirming and discussing a plan within hours of calling him. James quickly diagnosed the issue, showcasing his exceptional expertise. Throughout the extensive overhaul, James maintained excellent communication and transparency, alleviating any concerns I had. The project was executed flawlessly and efficiently, adhering precisely to the schedule. James and his crew were not only polite and courteous but also impressively knowledgeable, experienced, and diligent. My experience with Prime Solutions has been nothing short of outstanding, and I wholeheartedly recommend their services to anyone in need. Thank you for a job well done!

    5

    James gets 5 stars from us! He came as quickly as he could for our emergency situation! During the final walkthrough on a Sunday afternoon the new owners found “no ground” in one of the outlets that we previously had repaired. He diagnosed the problem quickly and efficiently! Thank you James!

    5

    I had an external tankless gas water heater installed. Abs was very informative with no hidden fees. Very flexible and always kept the water running even with rain and had to pause. Came back since circulating pump was not working and got it all squared away. All for a great value.

    5

    James is a breath of fresh air in today's contractor market. He's a jack of all trades who sincerely cares about the quality of his work and his communication is outstanding. He's open, honest, trustworthy and sincere while also preforming his scopes at a top level of quality. James a great man and outstanding contractor.

    5

    My hot water heater died and James was out the next AM to fix it. He hauled off my old one, installed my new one and had us back in business in under 2 hrs! He’s very friendly, efficient and reasonable priced. I highly recommend.

    5

    The prime guys arrived a quickly after I called asking for help. They installed my washer within a few minutes. They were quick, professional, and efficient.

    5

    James and his crew are the best! James is very knowledgeable, delivers quality results, and a pleasure to work with. He always showed up on time and was easily accessible by phone or text. He kept me informed and provided cost saving options as he navigated the complexities of rewiring and plumbing issues in my historic home. His crew was fast, courteous, and professional. Id highly recommend Prime Solutions!

    5

    James is great to get the job done and is very respectful and he is very reasonable with his pricing

    5

    James was awesome! Super professional, friendly, polite, and knowledgeable! He came in and took care of my washer/dryer issue in a timely manner which is so appreciated. I will absolutely be using Prime Solutions in the future, and recommending James to anyone who needs his services!

    5

    James and his crew at Prime Solutions did phenomenal work on the multiple jobs we hired them for. He was honest and transparent about pricing and timelines and communicated clearly and effectively all through the process. I highly recommend Prime Solutions for all your home repair and remodeling needs, you won't be disappointed.

    5

    I had a leaking toilet and James from Prime Solutions came right over and fix it in no time. He was very professional and friendly and charged me a fair price. I would definitely use James services again in the future

    5

    I was referred to James Pell/Prime Solutions by a friend. The flashing around two chimneys on my roof was old, deteriorating and improperly sealed, causing leaks. James went to great lengths to get the proper materials for the job, ultimately traveling all the way to Picayune,MS. I was charged a very fair price for the work, and the chimneys now have new flashing and are sealed up properly. I am very satisfied with the work and the way I was treated, and highly recommend James and his company Prime Solutions.

    5

    I just moved into a rental that has needed lots of small repairs. James has gone above and beyond making sure my roommate and I have working appliances, water, and everything in between. Super responsive and quick to help, and a very kind human. I can now tell people, "I know a guy!"

    5

    James added and repaired pipes where pipes were clogged or taken by another contractor. He installed the toilet and vanity and put down the flooring. This young man is amazing! He was patient and very thorough with his inspection and explanation of what needed to be done. He WILL be back for more jobs and is welcomed at my home!

    5

    James and his team are excellent craftsmen, great communicators, and trustworthy. James came in and said what he was going to do every step of the way. Working with me on pricing solutions and providing different options on repairs. I highly recommend him and his team for anyone who needs some help.

    5

    I contacted Prime Solutions for a fan installation and they were so professional and efficient. The fan was installed with little issues and James was able to troubleshoot the small fitting problem that did pop up. I will definitely use them in the future for any other home issues or projects!!

    5

    Are very pleased with this knowledgeable contractor; James and his guy's got the job done ahead of schedule, safely and below cost!!!! Wow 😮 thank God for Prime Solutions

    5

    Great service and 5 stars!
    We had an issue with our tankless wanter heater that needed to be replaced. James and his team provided us with a reasonable quote. They got the job done perfectly! Highly recommended business.