Home Services reviews in Baltimore, Maryland

Huge shout-out to Brian! His customer service is incredible, and I’m so glad my company chose to do business with them. If you’re looking for the best service, Brian is your guy. Thanks again!

Great experience!

GREAT! Yessssss

After first contact, i never heard back from them.

Quality Professional lawn cutting. Lawn always looks clean.

They do a solid service and are very good at handling special requirements.

Best cuts in the business ! Always reliable never late ! I will never call anyone else . 👍

Great quality and very affordable. I reached out mid-season was able to get in in a timely manner. I’ve already requested a spot for next season!

Good fair prices. Text him your address for a price.

Have a rental property and after the 3rd cut it was obvious to me I would stick with their service. It's what I like to call a homegrown cut. Reliable, reasonable and professional. I have recommended their service to a few friends that I have in the area and am writing this now to recommend home owners that need someone to keep up on their lawns but don't have the time, or don't want to deal with the B.S I have dealt with before previously. Hit up Eric and their services!

They do an excellent job, and the price fits my budget. Never had an issue with their service.

Highly recommended lawn service. I've used a couple different companies but they weren't as professional or knowledgeable as Hampden Lawn Mowing Service. If you want a nice lawn, professionally cut lawn this is the place.

I rated Sears 1 but to be honest they deserve 0. Save yourself time and money and do not use Sears carpet cleaning services. I had my carpet cleaned by the Baltimore office or at least that’s what they were suppose to do. After the carpet dried every stain that was there before reappeared. I schedule another appointment to have it redone and no one ever showed up. No call to say they were not coming...nothing. I called numerous times to speak to a manager and each time I’m told someone will call you back. It’s been a week and I haven’t heard from anyone. Every time I called I’m told they will have a manager call me back. This is the most UNPROFESSIONAL and INCOMPETENT company I have ever done business with. I’m aware they have closed numerous stores and I understand why...shut down the entire business!!

It is too bad that we can't leave a review with zero stars, as that is what this branch of the Sear's air duct cleaning deserves. I had the extreme displeasure of dealing with them today. I would recommend that you save your time and money by finding a better and more reliable company to deal with. I requested an appointment time online, and I received an email saying that they will call "before your BOOKED JOB to confirm our arrival time." It also provided me with the Order Total of $288.95. I called to confirm the appointment and requested the morning time of 8-12 for the job. I also asked how long the job would take, and they estimated 1-1.5 hours. On Friday, we received a call at 9:15 saying that they were 30-40 minutes away. When "they" arrived at 10:00, it was just one guy. He said that his team was right behind him, just getting gas. He proceeded to look at our system and then said that it would actually cost closer to $1500 to do the work! He then offered us a Sear's membership card, which he said was completely free and would also cover the entire cost of the day's services. He said it wasn't a credit card and there were no strings attached. I asked about the application form, and it requires your social security number and a credit check. That was deceptive business practice #1. We decline the added on charges and ask to just have the vents cleaned as we previously ordered. He asked for the check and gave us some disclaimer paperwork, at which point we expected for him to get started. He then left the house with our check and not having completed the work! Stunned, we put a stop check payment on the check and then called Sears to get some explanation. The person on the phone, and later the "Dispatch Manager" Aliyah (unsure of the spelling) stated that he was in fact just the person who was going to do an estimate and that the rest of the guys were on their way. At this point, it was 11:15, nearly 90 minutes after the original guy showed up and said that the rest of his team were right behind him getting gas. Deceptive practice #2. I informed her that there was nothing indicating that there would be two separate visits in any of their email or phone communications. Deceptive practice #3. She then said that the team was in a completely different part of town getting gas. So apparently, it takes them 90 minutes to get gas, or we have been deceived. This was one of the most unprofessional encounters with a major national company that I have ever encountered. Aliyah provided absolutely no customer service, repeated the same unsatisfactory answer over and over again and then basically hung up on me, but not before she admonished us for the way we handled the situation with the technician. I am completely baffled by how they are still in business for this service and will be filing a complaint with the federal and state BBB.

I should have paid close attention to the other surveys. I picked the $199 for 20 ducts because that was the only option. I agreed to pay extra for the additional ducts. They also mentioned the blower motors needed to be clean but they wanted $50 just for one motor. When I disagreed to the price he could not wait to leave as if all they wanted was for the customer to say no to the inflated price. They left the filter out of the HVAC system and the ladder still down for the attic. I would never use Sears and I would not recommend them to anyone.

Save your money. I had an empty house that needed carpets cleaned. Never got a phone call they were on the way. Even though I requested and was told there would be a call to let me know. Had to reschedule. Tech left my wood floor a mess with water residue. Left my front door unlocked when I asked him to lock. Then I was told I had to buy other products for the carpet. I was hooked by a coupon but feel like I only paid for them to run water over the carpet, was soap extra???? Complained on survey and Callback center, a manager never called. Only gave 1 star because no stars wasn’t an option

My heating vents were damaged. During Air duck cleaning Technicians who serviced my Furnace blow out the pilot light on furnace. I Reported it to Sears customer service They ask for a copy of the invoice for service to relight the pilot light On my furnace Which was emailed to them It's Now been 2 weeks and I haven't heard anything from corporate or their customer service people I will never use them again

I am writing this review for a senior friend of mine. Please beware that this company rips Seniors off. My friend called this company to clean her air ducts for $114.95 special. She asked them to add her dryer vents for $89.00. Three men entered her home and one of them distracted her by asking personal questions unrelated to the visit. In summary he scammed her out of $2400 for duct cleaning and so called spraying the house for mold. Please. please consumers do not call this company for any service! I would give them a no star if it was available.

The Sears air duct cleaning service is a SCAM! I signed up for a $179 cleaning. They canceled once and I had to reschedule. When they arrived, they refused to do work unless I paid extra for cleaning the coils and for UV treatment and some other nonsense. I wasted a day waiting for them and nothing got done. This is not a legitimate business. It is a scam!

I had an appt today with Sears for their $100 duct cleaning special and they are the biggest....scam....ever!!! My fault for not reading these reviews before I scheduled. Rep arrived around 11 am and mentioned an entire furnace cleaning is needed after a brief inspection. Sounds reasonable, since I've never had one before. Quoted $1200! Discounted price would be $1K. I said I don't have either amount. Then he mentioned some UV light that supposedly detects all this stuff (dust, mold, etc.), but then when I asked how it's powered, he said it needs electricity and I said I have no outlet near the furnace, so that's not going to work for me either. That apparatus was $600 before the discount. When I just said let's just do the regular $100 duct cleaning, he said 'oh...I cannot perform that job, if the furnace needs cleaning also.' He said the office should have told me this and of course you know they didn't, since I would’ve canceled when making the appointment! Let me find an independent person/one person show to do this. The price has to be cheaper and less overhead. The worst experience and they need to be reported to the BBB about their deceptive business practices!

I booked for the 3-area carpet cleaning for $99 for my moving out. They canceled at the last minute as their technician could not show up (I have to pay $70 fine to my apartment for this cancellation). On the next day, they postponed my schedule again from morning to afternoon, I kept calling them to make sure that I can return my key before 5 PM, but they just kept saying it would be between 1-5 PM. The worst part of this was when the guy showed up at 3 PM, he denied to clean my room with the price I booked!! He wanted more than $200!!! He said, "If you do not let me clean now, no one else can come at this time. You will never be able to return the room on time" I denied to pay anything more than $150 because they already canceled my schedule and caused me a $70 fine, He kept saying no one else that I can not schedule any cleaner at this time anymore!! Luckily, my apartment manager and maintenance came to check out my room and saw the argument. So they said, "Don't waste your money with him, the carpet was at the time of changing anyway".

Do not trust this website ever!!!!