Appliance Repair reviews in Bel Air, Maryland

Anibal arrived and serviced our oven. Door would not open. Found the was hinge was "gunked up" following oven cleaning. Applied WD40 and cleaned thoroughly and best it has ever worked. Very professional and a good sense of humor. Enjoyed the visit and thankful that he got it fixed. Would highly recommend this company.

Mr. Appliance was so fast. They were able to sen a technician within an hour of my call and my repairs were done in less than two. My technician was friendly and knowledgeable, he explained everything to me and showed me what to do if I have issues in the future.

I called Mr Appliance for a problem we were having with our stove. An email was sent confirming my appt and a picture of the technician was also sent. This is a fabulous feature for safety. Anibal Fernandez was professional, friendly and worked hard to resolve our problem. He even gave some helpful tips so the issue doesn't happen again. I give 5 stars to your company and 10 stars to Anibal. I highly recommend Mr Appliance! I am a very happy , satisfied customer!
Wendy Kraft

Frank fixed the issue and provided some ideas to protect our appliance.

I hired them based on previous reviews. Frank, the owner, came out the following day. Very personable, professional and courteous. He explained the repair, fixed it in a timely manner, we paid and our receipt was sent immediately. Very impressed. Absolutely would use Frank again for all appliance repairs!

Very pleasant individual who explained what was wrong and repaired the stove by replacing the ignitor.

Excellent task completed by the Beyond Appliance tech. Carlos walked in set his tool bag down and went right to work. He removed the old dishwasher and reinstalled the new dishwasher in record time. Polite and answered my questions. Beyond Appliance will be my go to company from here on out. Thank you Carlos.

I will 100% refer this company. I’ve had been without an oven for 2 weeks. Because I’ve called numerous locations and had lucked out a lot. Now I will admit, when I called first. I thought I dialed the wrong number because it was an 800 number. So I hung up thinking it was a mistake. I’m more surprised though to hear my phone ring, seconds after I hung up.

The owner of the company called me back. He received a missed called and made sure that it wasn’t a mistake call. The owner was able to schedule me within seconds. I got a text message with the technicians information. That’s not the best part, the tech himself, Carlos, had called me when he was 7 minutes away. Truly surprised because that’s not expected nor was it asked! But we have more good news.

When Carlos arrived, he shook my hand even though he didn’t have to. Walked in, stated working right away. After I had showed him what was going on. I think about 15 minutes, Carlos diagnosed the issue. Explained the issue, and gave me a total that was very fair priced. Carlos changed the igniter, but even showed how he knew it was truly the igniter.

Carlos, I personally want to thank you. You were upfront, honest, quick, and willing to just talk as if I was someone you’ve known for years. You have the best customer service attitude. I hope your boss sees this, sits with you. And more so show and read what I wrote about you. I hope everyone of your customers who you encounter feels the same way as I do. You sir are a true gentleman and a stand up worker! Keep up the hard work and keep your positive attitude.

My experience with this company is comical to me at this point.

I wrote a review quickly after my “service” appt but it was posted twice and when I tried to delete one, it deleted both.

I called on 3/6 and got an appointment between 1 and 5 on 3/7 to diagnose my freezer that had stopped cooling. At 4:15 on 3/7, I called again and they had to take all my info again as if they had lost it. Frank arrived at 5:15. He checked my freezer with an infrared thermometer and told me my freezer was fine and I wasn’t allowing enough time for my food to refreeze after putting it back in there. He refused to run any diagnostics on my compressor or anything else because he claimed it was working fine. Obviously it wasn’t. I emailed the company the next day to tell them I did not feel it was appropriate for them to cash my $85 service fee, as I did not get any service. Frank returned my email with a phone call stating he would not cash my check. They cashed it later that day, which prompted my original 1-star review and reporting them to BBB for running scams. Frank called again and left a voicemail stating they cashed my check accidentally and a reimbursement check was already in the mail. It’s been 2 weeks and I haven’t received the promised check (big surprise).

I strongly believe this company is running scams and would recommend searching elsewhere for appliance repair experts.

Frank was very kind and informative. Thank you

Frank did an excellent job repairing my outdoor fridge I would highly recommend them.

My oven looks like new. This company was a great find and I ha recommended him to my friends and neighbors.

Frank He was very kind and did a good job. I highly recommend him.

A couple Fridays ago I called to schedule service on our LG gas stove. I asked if service on Saturday was more expensive and the answer was no, so I scheduled it for the next day. The technician Frank arrived on time and had the situation resolved in less than an hour. He was efficient and very personable. I would call them again without hesitation.

I called this morning to see if someone could look at my washing machine that wouldn't drain and a couple hours later, Frank came by. He was very nice and professional and diagnosed the problem quickly. The whole process was so easy and took a big load off my mind. I would recommend!

Excellent service..had our dryer fixed in no time..very reasonable price..same day..definitely recommend

Follow up: not to argue but I resent the original email I sent regarding this issue and I did speak with the women who answered your phone when I called about this issue. All I wanted was a refund of the part charge but I never heard anything back to me email or phone call. If you are sincere about making this right please send a refund of the parts charge at the very least. You have the information to either credit my original card or mail a check. I will follow up again expressing my thanks for handling this issue correctly if I do receive the refund .

I thought I had recieved great same day service for my whirlpool washer. However it broke again the next day and after a week I g
Had a certified whirlpool tech come out. He replaced the control board and told me the pressure switch that was supposed to have been replaced could not have been since it was an integral part of the control board. I called and emailed beyond repair for the reimbursement of the part charge. Just the part charge, but nothing was refunded. Do not use this repair service

Frank is very knowledgeable about appliances, and he tends to zero right in on what is wrong with the appliance and get it fixed. We have had him twice now, and I would never bother with any other appliance repair business.

Outstanding. Same day service with a true professional helped solve our issue with a Microwave Oven combo wall unit. Highly recommend.

Frank showed up on time and explained the need for my repairs.He was very respectful and I would highly recommend.

We signed up for a diagnosis and told we would need to pay x amount for the diagnosis. No instead we got charged 3x as much and then they wouldn't refund it. Thry fixed nothing on our appliance.