HVAC reviews in Columbia, Maryland
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Steve was the technician. He was incredibly polite and friendly and did an excellent job.
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Fantastic service! We will be calling them for all our HVAC needs going forward! Our heat pump went down unexpectedly this past week. We booked an appointment online then they called to confirm the next morning and gather more info. The tech Steven Zhang arrived within the appointment window and was AMAZING!! He was friendly, funny, and educated us on what he was doing and why. All repairs we completed same day and when Steven left we felt reassured our system was in a better spot. Thanks again Steven and Team!
Also on repeat maintenance visits Josh was extremely helpful as well. -
Affonso, as always, was pleasant, kind and professional. He took the time to diligently analyze the issue (it was a control board wiring matter on a unit previously installed; not a problem for me, things happen) and as a result he found the problem rather efficiently. My new Lennox Elite AC system (which Supertech installed and I'm delighted with) is back, and working again great. I truly appreciate the superior, high-touch service.
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A very thorough service with excellent customer service. Zach Patacca, our service tech, was INCREDIBLE. Really friendly, knowledgeable, and he took care in the home. Great documentation, solid recommendations, and he, and ServiceTech, have now gone above and beyond on both their scheduled visits as part of this subscription (very well worth it). I have had a very positive experience now with their first two scheduled visits to keep AC and Heating running smoothly.
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Affonso is very professional and friendly. He showed up on time and explained to me what the problem was with the furnace.
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Super Tech installed a new HVAC system for us last summer, and the entire process was smooth from start to finish. The technicians were courteous, and knowledgeable. Since the installation, they’ve also completed a routine maintenance visit as part of our service plan. The system runs efficiently, and we’ve noticed a significant improvement in our home's comfort. Their customer service is excellent, always responsive and ready to answer any questions. Highly recommend working with them for anyone in need of reliable HVAC services!
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The service from Alphonso Laurie was outstanding. He performed troubleshooting exercises on my HVAC, discovered the problem, and guided me through connecting my ecobee thermostat to my Wi-fi system. He very patiently waited (and guided me through) the ecobee installation instructions to get the system and the thermostat working properly together. I think that he did, and does, a great job. Thank you to him and to you gals and guys!
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They fixed my central unit and said there was a year warranty on the repair. Within a few months the central air unit failed again and they refused to fix it. Made excuses not to. Their own technician said it was their work that needed to be fixed. After spend thousands of dollars I am still without central air.
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Whoever is running the hiring at this place, needs five star as well. Always such great technicians. Super friendly and informative. Thanks for everything:)
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A Super Technician just came and fixed the issue described below. Now we have both the heat pump and the oil heat on the same thermostat - no electric Aux Heat anymore! Many thanks!
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We had a Lennox heat pump installed by SuperTech HVAC in late 2024. Ever since then we have been unable to make it heat the house as expected. Our problem is that we are unable to use our oil boiler as a back-up system, though it was promised to us before the installation. When the installation crew came they rejected the possibility to install both the heat pump and the oil boiler on the same thermostat and put the oil furnace on a separate thermostat. Last winter we had huge electric bills because every time the outdoor temperature was below the set compressor threshold, the crazy expensive10kW electric auxiliary heat would come on instead of the oil burner. No thermostat settings could fix this problem. The Aux Heat started practically immediately after the compressor stopped. Later, a technician came to check the system and set Aux Heat Max Outdoor Temperature to 0 F and Compressor to Aux threshold to its maximum value 10F (see attached). That setting did fix the problem. The Aux heat stopped coming on. But, now we are noticing that this setting is incompatible with setting the Compressor Min Outdoor temperature to anything reasonable. The Compressor Min Outdoor setting is basically disabled. That means to us that the compressor will be constantly running even at very low outdoor temperatures, which is not good for its lifespan. -
After contacting several hvac companies I finally found one that was transparent and didn't immediately suggest a new furnace because of a minor issue and the age of the equipment. Affonso was very pleasant, knowledgeable, professional and most importantly honest. Because of the positive experience and trust that I immediately felt, I signed up for the maintenance plan without hesitation.
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Another great experience with Supertech HVAC. Alex came out for our yearly checkup at my parents’ house and was super polite, knowledgeable, and thorough. He even left us an extra filter for our unit.
We’re on their membership and they’re always on time, easy to communicate with, and great about texts, calls, and invoices. It’s the little things that keep us using them. Definitely recommend. -
Charlie and Jason from SuperTech HVAC came out to our restaurant the other day and were easy to work with. They showed up on time, explained what they were checking in simple terms, and answered our questions without trying to upsell anything. They worked efficiently and left everything clean when they were done. Overall a smooth experience and we’d definitely call them again.
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Technician came on time, very detailed and knowledgeable. Assessed my existing old HVAC unit and explained to me all the options for replacement . Honest and no pressure to affect my decision. Answered my questions to my satisfaction. Looking forwards to proceed with my project with this company.
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Danielle came out and reviewed the system. I had a tight schedule that day and they had no problem sticking to the communicated timeline.
I tend to ask a lot of questions and Danielle was very knowledgeable and happy to explain anything I asked about. Great service. -
Buric has helped us a few times now, and every tech has been very friendly, knowledgeable, and took the time to explain the work they were doing. Service is always fast and at a very reasonable price.
Highly recommend!! -
Always a good experience. We’ve had Joey over several times to troubleshoot issues on two separate units. The experience shows as he’s been able to quickly identify the issue each time (stark contrast from prior companies we’ve had over). I’d highly recommend this group.
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I’ve had both of my homes serviced by Buric and it’s been a great experience. Andrew is an awesome technician. He is very knowledgeable and thorough and was very personable and kindly answered all of my questions. Highly recommend!
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I couldn't be happier that I chose to switch to Buric Heating and Air Conditioning. The company reaches out to you for seasonal service call instead of the opposite, as I experienced with the previous service company. Each of their techs is top notch.
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Superior service and support from an extremely knowledgeable and professional technician. We were helped with all our needs to repair our system saving a bundle. This company deserves the high ratings it gets. Even the scheduler was friendly and helpful. This locally owned quality company gets my highest recommendation!
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Of course AC unit went down at near 100 temp and investigating several companies found Buric had great pricing (one price for visit and price by part) and could come next day my son recommended and has yearly plan. Joey was 10/10 and educated me and no pressure. Easy fix today but got the yearly plan and will soon replace my 25 year old unit with them. Impressive service both in person and on phone.