Constraction reviews in Glen Burnie, Maryland

The company was scheduled to come out between 830-9. They arrived at 930. (No prior call to let the customer know of later arrival)

Before even entering the property to see what needed to be done, I had to sign a contract to allow them to do the job...what customer in the world would sign a contract BEFORE someone saw the damage!!

Absolutely poor business practices a wasted morning....

Kenny and his team are a pleasure to work with. They are professional and provided excellent advice and service. If you ever have a restoration project ask for Kenny by name.
Best,
TMou

My homeowners insurance (USAA for Active Duty Military) referred this company to clean my house after a leak. Kathy Silvey contacted me and scheduled an appointment for Friday at 5:00 PM. Due to the leak and ongoing repairs, our insurance had relocated us to a hotel, which I clearly explained to them when they called.

I arrived 30 minutes early and waited more than an hour past the scheduled time. I called multiple times and sent messages—despite being told they would contact me first—but received no response. My appointment was at 5:00 PM, and I finally left at 6:30 PM, still no show at that time.

I’m writing this review a day later, and I still haven’t heard anything from them although the message I sent them shows “Read yesterday”

I try to shop at home depot all the time , but my boss has an acct with the other one so i do my personal home things at home depot .love it !

They are great people to work for..

Horrible…. And how they handle employees even worse

Good company and easy to talk too.

Would highly recommend this company to anyone in need of restoration!

Came quickly even on a weekend, contained the damage, and fixed everything up efficiently. Great experience

Great personal and an awesome front desk lady she speaks 2 languages for my Latino peeps

Do NOT use them for insurance work or anything in between... plenty of companies are honest, they are not. Pictures, emails, and text messages to follow.. terrible customer service.

Professional, thorough, and easy to work with.

I have used this company for 18 years and they are the best. They listen and understand the concept of customer service and do an excellent job.

Great service & wonderful communication.

A truck hit our glass entrance at the Dunkin Donut in Pasadena. I called NAC to fix the whole vestibule entrance. They took care of everything in a week and did an amazing job.

Love working with Diane and is a joy!

poor work, they don't follow up with costumers concerns , my mother have been waiting for 2 years to have some incomplete kitchen work resolve, went to their office early this week, you would think they will reach out to her by now. we are still waiting to hear from this incompetent contractor company

North Arundel Contracting came through when we needed them most! Their knowledge and expertise is unsurpassed and unbelievable. I want to especially thank Rob Hessel for all of help with the claims adjuster. This company knocked it out of the park of us!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Initally I thought NAC was going to be there for me, and not railroad me thru billing. I was wrong. As a result of the hurricane in November 2012, they have called my insurance company behind my back, made claims they did work in my residence that did not occur and proceeded to lie to me about continued discussions with my insurnance company. Public beware.

In the past, as a result of sewer overflow our community contracted services to remediate the damage. The contractors removed damaged drywall, dried the affected areas, repaired the drywall and repainted. In short, the restored the areas to pre-incident condition. Recently North Arundel was called to inspect some damage to the ceiling in a common area of our community. They cut out a chunk of drywall, identified a leaking pipe at the bathtub and then left. A plumber had to be called to repair the leak, which he said was non-existent at the point identified.However, he did show us signs of obvious mold and even the drywall tape was peeling from the ceiling roughly six feet from the hole North Arundel had cut. It wasn't a bathtub but a vent pipe. Evidently the roof had been leaking at the vent penetration which had already been reapired. Then another contractor had to be called to repair the damage North Arundel caused in the ceiling meanwhile the actual mold still exists. Nothing like the level of service we had received from the previous experience. The North Arundel representative was sooooo close to the affected area it could have bit him but he din't even remove the actual mold

Seriously, a thousand dollars to cut a hole in the wrong place in the ceiling and sweep up the mess ? There were no environmental barriers established to contain potential contamination but they did bring their own trash bag. Way to go North Arundel. It was bad enough we had to pay to have their work completed but they could have at least saved us the plumber fee by not pointing to a non-existing leak.

If you have a choice don't ever use this company! Unfortunately we did not have a choice because they are contracted with our home owners association. Every person we spoke with in this company was full of lie after lie. Not to mention the work they did do was terrible and will have to be redone by someone who actually knows what they are doing and cares about their customers and customer service. Would give zero stars if I could... stay away!!