HVAC reviews in Laurel, Maryland

Came home from out of town and discovered my furnace had failed. It was late in the business day and I called JDL. Initially wasn’t able to get a service call till the next day. However, Amber with JDL was able to get a technician out that same day within a short period of time.

Unfortunately, my furnace had failed and needed to be replaced. JDL was able to schedule an install for the next day. The installers were there promptly at 7 AM and completed the job quickly and professionally.

While they were there, I had them replace my hot water heater as well since it was nearing end of life. Both installs went great.

I appreciate the work they do and I would definitely recommend them to others!

Exceptional Service from Jose at JDL HVAC!

I recently had the pleasure of experiencing top-notch heating system support from Jose, and I couldn't be more impressed. From the moment he arrived, his professionalism was evident. Jose demonstrated remarkable technical expertise while maintaining excellent communication throughout the service call.

His prompt arrival showed respect for my time, and he quickly diagnosed the heating issue with precision. Jose was not just efficient, but also incredibly informative, explaining the problem and solution in clear, understandable terms. His technical knowledge combined with his friendly demeanor made what could have been a stressful maintenance visit into a smooth, reassuring experience.

The speed and skill with which Jose resolved my heating problem were truly commendable. I felt completely confident in his abilities and appreciated his thorough approach. For anyone needing JDL HVAC services, I cannot recommend Jose highly enough – he sets the standard for professional, customer-focused technical support.

We love JDLHVAC!!! They are so helpful! Amber is always amazing and helps us so quickly when we need it or are in a bind. Every technician is informative and so helpful. Christopher brown today even remembered us and was very kind, helpful, and fixed our issue quick.

The repairman arrived on time. He was very knowledgeable. And he was courteous and gave me some good advice about the maintenance of my furnace.

I want to thank this company for being proficient and effective in my emergency ac situation. I was able to get a same day appointment during this Fourth of July weekend. Ire was informative, friendly, and solution based with fixing the ac and what to do to maintain my ac for future use. My ac is cooling my house down like never before. Thank you again JDL Services!!!!!

I'm very happy with JDL services; the technicians were very knowledgeable, and courteous. Did not waste time and fix the problem right away. Outstanding services provided by the technicians. I'll definitely contact them again. I recommend them 100%.

Peak of the summer; 98 degrees, visitors are coming in 2 days and that’s when the AC decides to blow hot air. I quickly called JDL HVAC and Ire came over to save the situation. He could have easily recommended purchasing a new until. But no; he took his time, diagnosed the problem, fixed it, tested it, offered some advice and was on his way. I hope I don’t have to call them again for another 10 years, but if I do, I’ll ask for Ire. Good company

I had a leak in my furnace and needed help immediately. I found JDL through a Google search and decided to call them based on the great reviews and they did not disappoint. They were able to send someone out the same day, which was a huge relief.

The technician, Ire, called ahead of time as expected and was very professional upon arrival. I don't know much about furnaces, but he took the time to explain everything he was doing and walked me through what had caused the leak. It turned out I needed a part replaced, which he handled on the spot. He even showed me how to use the new component and gave recommendations for other things that might need attention down the line.

Ire answered all my questions, and by the end of the appointment, the leak was resolved. I also received a detailed email afterward with pictures and a summary of everything we discussed, which I really appreciated. On top of that, Ire followed up the next day to check in. This was a nice touch that shows they really care about their work.

The service was excellent, and the price was actually lower than I expected. I’d definitely recommend JDL to others and will be using them again in the future.

I found my new HVAC/Plumbing referral! I needed a licensed professional to test the furnace inside a property I’m considering for an investment. I called JDL in the morning and by the evening, one of their senior technicians was there, giving me a thorough diagnostic evaluation of the unit. Ire was super nice, extremely knowledgeable and even pointed out problems he saw that weren’t directly related to the furnace. It was a very eye-opening inspection, and I am grateful for JDL’s quick response and excellent customer service. The fee they charged to come out was very reasonable, the communication was top-notch, and I was amazed by their flexibility to schedule the inspection. Clearly, I’m impressed, and will recommend JDL to friends and clients!

Is it inappropriate to ask a company about their corporate social responsibility? I asked a service representative at JDL HVAC and Plumbing to share with me two charities and community groups that they support, thus the claim on their website. I also asked if they would share the reason that they are not a BBB Accredited company. The response was surprising: "Unfortunately, we arent required nor interested to relay this sort of information."

I asked JDL to send over HVAC technicians on four occasions. The first request involved installing a digital thermostat to replace an analog thermostat that had been installed some years before I bought this condo unit. The technician arrived on time and competed the job very professionally. When, later the same day, it became clear that I didn't fully understand how the new thermostat worked, JDL promptly send another technician to check things out and go over proper operation of the thermostat. A few years later, when the HVAC system wasn't working properly, JDL sent a very experienced technician who carefully checked out the system and provided some much-needed maintenance. When, a few weeks later, a JDL technician concluded that the aged system was beyond repair, the technician, together with office staff, generated some options. JDL staff also discussed financing options and even put me in direct touch with one of their trusted lenders. Once I settled on a new system, JDL delivered the new system and two technicians spent an entire installing it. They were respectful in every way and before leaving verified that the system was operating and that I understood how to use it. They also removed all parts of the old unit and all the packaging associated with the new unit. I was and am completely satisfied with their service.

My call was for a old broiler that is probably past its working date (30+yrs). Amber handled my call professionally and Chris the technician was very knowledgeable and helpful. He explained what was going on in away that made sense. I am confident that I will continue to work with them on the near future.

JDL was lovely to work with. The technician was honest, upfront, and explained every issue with my forced air/heat pump combination system AS he diagnosed things. He gave me feedback on different brands of systems and expected longevity and i ended up hiring them to replace both my upstairs unit and the heat pump that were misfiring constantly and ultimately not working.

Jose Romero Velaquez was an excellent representative for your company. He was courteous, professional and efficient in his job. He explained everything thoroughly and showed me pictures of what needed to be done. In addition, he displayed concern and kindness to me, a handicapped elderly widow.

Jose was fantastic both times he came to my house. Extremely knowledgeable, helpful, clean, professional and answered any and all questions I had. Not only did he fix my problem but extended recommendations, maintenance and specific things to look for. A plus in my book for sure.

I called JDL HVAC Services late morning with a request for service at a house with no heat. Amber, their excellent contact person who schedules all appointments, was able to get a technician out by late afternoon. What a life-saver!

The technician who came out, Jose, quickly diagnosed why our furnace wasn't working, fixed it and performed routine maintenance on the unit. He advised us on the formation of rust on the heating element and the problems that could cause in the future. He checked for carbon monoxide in the house. He communicated with me throughout the visit and quoted me a price for the work, which was very reasonable. He did an excellent job.

I have worked with JDL several times in the past. They are polite, professional, always on time, and fix issues with just one visit. Their prices are very competitive. I 100% recommend their services!

Kristina

She was just fabulous and very patient with my questions l asked.

Enjoyed her working
Here today and doing an excellent job@

Jordan the manager handled my issue very well when I had a problem about a price change that I wasn’t notified about. He worked everything out well and explained it all for me to understand

Patrick E. was great! Great customer service and got the job done quickly and efficiently.

The Technician was very courteous, polite, respectful and professional. He informed me of the problem and what he would be doing to repair. When he completed the work the area was clean and dry and he had me to inspect the repair prior to signing. Great timely service.

Technician was prompt, pleasant, and performed furnace, humidifier, and water heater check very efficiently. He explained the functionality of everything he took out to inspect. Afterwards, he cleaned up and did a final system check. I do have a service contract with United and am happy with them. They are with every penny.