HVAC reviews in Silver Spring, Maryland
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Short review: Honest, effective, quick, friendly/trustworthy. Will DEFINITELY use him exclusively going forward.
Longer: Our dryer wasn't working well even after we replaced it. After multiple attempts, we realized it was our dryer duct or vent, whatever blows the air out/in that reached all the way into our roof.
Floyd went into our attic (100 degree heat) located it, cleaned it and showed me all that had collected in there, as well as documented fully with pictures. He also gave me great tips/advice.
Just ran a huge wet load and dryer worked perfectly. Thank you!!! -
Gal ignored me when I called him back because he left my drain pipe clogged from my A/C Unit. He charge me $800 for it and even blocked my number. Stopped answering his phone. As I have to go out my way to have someone else clean it. Had to changed the drain pipe completely and the water had built up because of it.
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As winter approaches, like every year, I needed to have my chimney and fireplace cleaned. Dr. Duct came and cleaned it thoroughly, showing me how much dirt had built up, and made my fireplace look just like new.
Highly recommended — thank you so much! -
Gal was prompt and professional. He gave me good advice that we needed to clean our ducts at least once a year because we have pets. The attached picture is all the junk that came out of our dryer vent. Very scary amount of stuff that would be a fire hazard.
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Gal did a great job and very fair price. Prompt and thorough service. Highly recommend.
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Gil and Nathan did an excellent job explaining issues I had with my dryer vent (no flexible connection on the back) and installing the new part as well as vacuuming years worth of dryer lint out. Highly recommend for anyone with dryer vent needs.
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Gal was awesome. He was punctual and very efficient. He ran us through the images of the vents and made reasonable suggestions for next steps. Overall great experience
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The majority of my HVAC duct cleaning experience with this company was fairly frustrating and I found them to be extremely unprofessional. I had to reschedule my appointment three different times because the technicians kept failing to show up in the agreed upon 2 to 4 hour window. One of the times, the technician literally just told me "I forgot". Further, it was conveniently not mentioned that, while the "Basic Cleaning" package covers an inspection of the return vents, actually cleaning them costs $99 EACH - which I only found out once the technicians were already in my home. It was also supposed to cover an HVAC inspection but I was never given any information or summary of said inspection being performed. I was told they'd do a "free" sterilization, but I kind of just have to take their word for it since it's not clear what that actually entailed.
The technicians then failed to mention that I'd need to change my HVAC air filter several times in the days following the cleaning as it keeps getting clogged with additional debris that was knocked loose but not vacuumed up/removed. They were extremely careless with my home and furniture and I now have several holes in the wall from their equipment that will need to be patched, as well as numerous scuffs and scratches on my wood floors from them moving furniture around to find vents. They knocked down/vacuumed up some dried flowers I had on my wall (sentimental value), left the front cover just hanging off the HVAC unit, failed to move furniture back where it was, and just generally rushed through the process. None of these things is a big deal in isolation but cumulatively add up to an overall negative experience.
The only good thing I can say is that my vents are cleaner now, but I do not recommend Dr. Duct and will not be hiring them again. -
Gal was excellent. He was very thorough and Knowledgeable. He walked me through the process and kept me involved in what he was doing. Turned out I had mold and I was not surprised. Highly recommend. Reasonable price as well.
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I had an amazing experience with this carpet cleaning company! From the very beginning, they were incredibly professional and easy to work with. They coordinated everything with my building in advance, which made the whole process seamless. The team arrived right on time, were so pleasant and professional, and worked thoroughly and efficiently. My carpets look absolutely fantastic now—the difference is night and day—and the bad odor is completely gone. It’s rare to find a company that combines top-notch results with such great customer service. Highly recommend!
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David and his team came out to service my home this morning. They cleaned the vents and replaced the hose for my dryer. David explained the process and provided before and after pictures. I had a little bit of mold in my bathroom vent and they took care of that for me. The team was polite, efficient, and knowledgeable.
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Called for a driver vent cleaning. David and his team were so awesome. Will be using your business again for sure
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HVAC TECHNICIAN *Jonathan was great and very knowledgeable of his job. I received the best experience and cleaning that someone could ever ask for. I'm thrilled at how much cleaning and time it takes to do a whole house but overall it was well worth the job.
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David and his team are amazing. They educated me and exceeded my expectations. In the past I’ve had duct cleaning from other companies and they didn’t identify the correct vent for the dryer. So it was never cleaned. David and his team identified the correct vent which was on the roof. Clogged vents are a fire hazard! I’m sleeping more comfortably tonight because of David! Pictures of clogged vent on top of roof.
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David and his team were great! Very professional while cleaning my dryer vent. David explained the entire process and went over the options. He also provided pictures to show the problem areas. Awesome job!
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I had my dryer vent cleaned and a hose replace. My appointment time was between 1pm-3pm, however they were running behind. David called me to let me know and when they should arrive. David's team was professional and friendly. He explained what steps they were going to take to clean the dryer and what needed to be replaced. I will definitely use their services again.
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I wanted to make a big shoutout to David D. And his team for doing an intense cleaning on my air unit. David was very professional and knowledgeable as well as his team and they did a fantastic job. For anyone who is looking for a cleaning. Please reach out to Pure Air Duct Cleaning Services and request David D and his team!
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David and his team were extremely helpful and professional. They did a great job of assessing the work needed, explaining it to me and completing the job in a timely manner while ensuring a high quality effort. We're very appreciative of the work they accomplished.
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David and his team were phenomenal to work with. They arrived early, explained the process and got to work cleaning my air ducts and vents, with very minimal disruption. After assessing conditions I was unaware of, we agreed to a change in the service to correct other serious issues that presented. David worked with me on pricing and the team got the job done efficiently. They also cleaned my dryer vents! People, this is important because a lot of lint can get trapped in there and cause a fire!! I am so glad I chose this business to help improve the air quality in my home. Please don’t hesitate to call them if you need this service too.
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Good communication with the front office. David and the 2 guys on crew were very professional and did a thorough job. Lots of before and after pictures showing what they did and he clearly explained the situation on the job. I honestly believe my HVAC system will run more efficiently after their work.