Home Services reviews in Beverly, Massachusetts

I am writing as a fellow carpet cleaning professional to share my thoughts about a recent review left for a local carpet cleaning company. Although I have not personally used their carpet cleaning services, I have become familiar with their work and reputation through professional carpet cleaning communities. The owner, Charles, is widely respected among carpet cleaning experts and is known for sharing useful advice about the best ways to clean carpets. He has even developed new carpet cleaning equipment designs that are now used by major manufacturers. The company uses hot water extraction, which is the method recommended by leading carpet manufacturers for deep cleaning carpets. Sometimes, negative reviews can be misleading or come from competitors using unfair tactics. For example, claims that every spot returns after cleaning or that baseboards are damaged by water are not typical results of professional hot water extraction, especially when done by someone as knowledgeable as Charles. These kinds of statements are often used to create doubt about this recommended cleaning method. If you have concerns after reading a negative review, I suggest looking at the many positive reviews this carpet cleaning company has received online. Most customers have had great experiences and are happy with the results. I hope this helps you make a confident decision when choosing a reliable carpet cleaning service.

I called to get a quote and set up an appointment for carpet cleaning. A few days later, Wayne showed up right on time at our home in Beverly and gave us the best carpet cleaning we’ve ever had! Wayne spent almost six hours carefully cleaning the carpets in five rooms, plus the hallway and staircase. He also did a fantastic job on two club chairs in our family room that our dogs had made pretty messy over the years. Wayne made the chairs look almost brand new again. The cleaning products and methods Wayne used were really impressive. Not only did he clean our carpets, but he also shared helpful tips and explained a lot about stains, dirt, and the different types of carpet fabrics. After having several other professional cleanings over the years, this is the first time our carpets have looked and felt completely refreshed, almost like new. We would definitely recommend this company and Wayne to anyone in Beverly looking for top-notch carpet cleaning. They really do deliver on their promise of dramatically cleaner carpets!

We had our carpets cleaned in our home in Beverly for warranty purposes, including four bedrooms, a study, and a large area rug. the company was highly recommended, and we were happy to have Wayne as our technician. wayne did an amazing job and really knew a lot about how carpet cleaning works. he answered all our questions and kept us updated as he worked on each room and rug. wayne also shared helpful tips about other cleaning products and services, which we appreciated. he was very professional, neat, and efficient. we would definitely use this carpet cleaning service again in the future.

Our older German Shepherd/Husky had a major accident overnight and left a huge mess all over our living room carpets. It looked like we had a whole pack of dogs making a mess! I called and Wayne was able to fit us in the same day, which was such a relief. He worked quickly and did an incredible job getting our carpets looking and smelling fresh again. The difference between before and after was amazing. I couldn’t be happier with the results and will definitely use this service for all our carpet and tile cleaning needs here in Beverly. Highly recommended!

this carpet cleaning company really deserves all the praise. i’ve used their carpet cleaning services for a long time, and pedro and charles always do an amazing job. they answer quickly and are always very polite. when they cleaned my carpets, it looked like i had just gotten brand new flooring! if there’s ever a problem, they always come back and take care of it right away. they also cleaned my air ducts and i noticed a big difference afterwards. i highly recommend them for carpet cleaning and air duct cleaning—definitely the best around!

Kevin's Carpet Cleaning Service was very responsive and arrived even earlier than scheduled to clean the carpets in my new home in Beverly. Jerry did a fantastic job removing tough stains and brightening up the entire carpet. The difference between before and after was amazing—areas that looked hopeless now look fresh and renewed, just as spotless as the parts that were already clean. I also asked about having some very old, heavily worn carpets cleaned. Jerry was honest with me and let me know that those carpets likely wouldn't come out looking much better, and suggested that replacement might be a better option instead of spending money on cleaning. I really appreciated his honesty and integrity—he could have just taken the job, but he wanted to make sure I got the best results. Even though the price was a bit higher than I expected, the quality of the work and the professionalism made it worth it. Overall, I’m very happy with the results and would definitely recommend their carpet cleaning services to anyone in Beverly.

I am so pleased with the carpet cleaning I received. Pedro arrived right on time and got started right away. The price I was given over the phone was exactly what I paid, but I ended up tipping extra because the service was fantastic. Pedro even helped move my couches for me, since I couldn’t do it myself. He was very friendly and you can tell he really enjoys his work. The whole carpet cleaning process took less than an hour, and chatting with him made the time fly by. My carpets look brand new now, and he managed to remove all the stains, including some tough juice spills. I am extremely satisfied and will definitely call again for future cleanings.

The crew was very professional and truly cared about making sure my carpets were clean. I had problems with cat urine odors in my basement carpet, and after trying to handle it myself with no luck, I decided to reach out for expert help. Pedro and his team came out several times, at no extra cost, to make sure the smell was completely gone. Their customer service was excellent from start to finish. They arrived on time, answered all my questions, and really knew what they were doing when it came to carpet cleaning. I will definitely contact them again for any future carpet cleaning needs.

I contacted Kevin's Carpet Cleaning Service to help clean a sectional and ottoman that had been in our family for a while and was definitely showing signs of heavy use, with water marks, marker stains, and more. I also needed another sofa and loveseat cleaned. Charles answered all my questions about the cleaning process and provided a clear price breakdown for each piece and the total cost. On the day of the appointment, I got a call early in the morning letting me know the team would arrive between 8:00 and 9:00. Jerry and Pedro showed up right on time at 8:15, which was a pleasant surprise based on my past experiences with other companies. They took the time to explain the cleaning steps and set realistic expectations for the results. I was honestly amazed at how clean everything came out—especially the sectional and ottoman, which now look nearly brand new. Throughout the process, they kept me updated on what they were doing, which I really appreciated. Our friends and family who have seen the furniture since the cleaning can’t believe how great it looks. The team worked extra hard on the tough stains, making sure to get every spot as clean as possible. The sofa and loveseat look fantastic too. Their pricing was very reasonable, especially considering the high quality of the work. I would definitely recommend them to anyone in Beverly looking for top-notch carpet and upholstery cleaning.

i’ve been using this carpet cleaning company in Beverly for many years and they always do an excellent job. when pedro first started, he was just beginning his career, and now he’s running the company with the same great standards. as a landlord for a long time, i’ve tried other carpet cleaners, but pedro’s work really stands out. i even include a note in my leases that when tenants move out, they should use this company to clean the carpets because i trust their quality so much. they don’t just clean carpets in my rentals, but also take care of the rugs in my own home. pedro and his team have even helped with water emergencies. one time, a pipe burst and flooded several floors of a building. i called pedro right away and he showed up quickly, removing all the water and helping save the place from damage. the office manager, charles, is always friendly and professional, which makes scheduling a breeze. if i could give more than five stars for their carpet cleaning and customer service, i definitely would!

I recently needed some steam cleaning done for my carpet and furniture. After a bad experience with another company that tried to charge me much more than they first quoted, one of their workers actually recommended Kevin's Carpet Cleaning Service to me, saying great things about them. When I called to set up an appointment, the person I spoke with was extremely friendly and helpful. Although we had to reschedule the cleaning because one of their team members, Wayne, was feeling under the weather, they made it easy to find a new time that worked for me. So far, my experience has been excellent and I feel confident they will do a fantastic job cleaning my sectional and sofa. I’m looking forward to seeing the results!

After my house had some water damage, a friend noticed a van from Kevin's Carpet Cleaning Service working nearby and shared their contact info with me. I gave them a call, and Jerry came by quickly to pick up my area rug for cleaning. When they brought back the freshly cleaned rug, I also had them clean the carpets throughout my home. They really did an excellent job and made sure I was completely satisfied with their work. Jerry and Pedro even helped move some of my furniture back into place, which I really appreciated. If you have pets, I recommend asking about the special leak-proof padding they offer to protect your carpets.

Charles arrived right on time, which is rare for many contractors these days! I had three rooms, a child's upholstered chair, and a set of stairs that needed carpet cleaning. For this service, the stairs counted as a room. Even though the child's chair was small, it got just as much attention as a larger piece, and I received a discount for it. The total price for everything was actually less than I expected, which was a pleasant surprise. Before Charles started cleaning, he laid down a mat at the entrance, put corner protectors in place, and added pads under any furniture that couldn’t be moved out of the room. He took the time to pre-treat certain spots more than once to make sure everything came out as clean as possible. Charles kept working until he was fully satisfied with the results. By the end, the carpets and the chair looked like new again! I was very pleased with how everything turned out and would definitely use this carpet cleaning service again. Outstanding job!

I recently arranged for a carpet cleaning service to take care of my sister’s home. The team was very responsive and arrived right on schedule, just as they promised. To our surprise, it turned out to be the same reliable company my sister had used before. Charles, who handled the cleaning, was friendly and very attentive. Even though I couldn’t be there in person, he did an excellent job making the carpets look fresh and clean. I would definitely recommend this carpet cleaning service to anyone looking for professional and dependable carpet care.

This was my first time having my carpets cleaned by this company at my bed and breakfast. I’ve used other carpet cleaning services before, but none of them did as good a job as this team. Pedro and Jerry were really considerate about working with my schedule and making sure the carpets would be dry before my guests checked in. I also had an emergency situation with a stain on my sister-in-law’s carpet, and they came right away to help. I plan to use their carpet cleaning service again in the future. You guys are the best!

Jerry was absolutely wonderful! He took the time to explain the carpet cleaning process to my curious 7-year-old daughter, which she really enjoyed. Scheduling was simple and he arrived right on time, ready to work. He was super friendly and clearly knew what he was doing. We had some tough cat urine odors in our carpets—our first cat!—and I wanted everything fresh and clean. After the cleaning, the smell was completely gone and our carpets looked like new, just like when we first moved in. The whole process, from setting up to finishing, took just about an hour. I had two bedrooms and two closets cleaned, and the price was very reasonable. I highly recommend Kevin's Carpet Cleaning Service, and I already passed along their info to a friend who booked right away!

Kevin's Carpet Cleaning Service showed up right on time and acted very professionally. Charles explained the carpet cleaning process in simple terms and made sure we knew their cleaning products were safe for pets. They took extra care to protect our furniture, especially the table and all the furniture legs, while cleaning both rooms in just one day. My office carpet had some tough stains that I thought would never come out, but they managed to remove them completely. I am very happy with the results and would recommend them to anyone looking for a reliable and thorough carpet cleaning service in Beverly.

We’ve been using Kevin's Carpet Cleaning Service in Beverly for a while and have recommended them to our neighbors, who also use them often. Today, Wayne came by to clean our carpets and did a fantastic job! He was very professional, friendly, and clearly experienced—he took the time to explain the carpet cleaning process and pointed out helpful tips about our carpets. I’m very happy with the results and would give more than five stars if I could. Great work once again!

I’ve used this carpet cleaning service in Beverly several times now, and I’m always impressed with their work. Jerry and the team really care about making sure everything is spotless and done the right way. They never try to upsell unnecessary services, and they always go the extra mile to get out tough stains. With three kids, a cat, and a white couch that’s seen plenty of coffee spills, I’m amazed at how clean they keep everything looking. I’ve tried a few other carpet cleaning companies before, but this one is definitely the best. Their prices are also very fair.

i recently hired a carpet cleaning company in beverly for my home, and i was truly impressed by the service i received. charles was the technician who came to my house, and he did an excellent job from start to finish. he was very professional, arrived right on time, and carefully checked my carpets before beginning the cleaning process. charles took the time to explain everything to me and made sure all my questions were answered. during the cleaning, charles showed real skill and care, making sure every part of my carpets was cleaned thoroughly. what really stood out was his dedication to making sure i was happy with the results. he even gave me helpful advice on how to keep my carpets looking fresh and clean for longer. by the time charles finished, my carpets looked amazing—almost like new again, with no stains and a pleasant, fresh scent. i was also pleasantly surprised to learn that he could clean stone surfaces, so i scheduled him to return to clean my kitchen stone as well. i highly recommend this carpet cleaning company to anyone in beverly looking for reliable and professional service. with dedicated workers like charles, it’s clear they care about doing a great job and making sure customers are satisfied. i’ll definitely be using their services again in the future.

Absolutely amazing! Kevin's Carpet Cleaning Service made my carpets look the best they've ever looked. They took care of all the tough spots, and I didn’t have to strain my back or knees at all. I was really happy to see they offer a discount for veterans, which is such a thoughtful touch. From the start, Jerry was very professional and friendly. He took the time to check what my carpets really needed and explained all my cleaning options and prices before starting. I appreciated knowing exactly what to expect, with no surprises when it was time to pay. They got right to work and didn’t waste any time, but still paid close attention to detail. My carpets look fantastic just in time for the holidays! The whole experience was smooth, and we’re extremely pleased with the results. We’ll definitely be calling again the next time our carpets need a deep clean. Highly recommend!