HVAC reviews in Boston, Massachusetts

Profession, and hardworking, Definitely would use them again.

Fast response and right to the problem! Both times we have had to have them do repairs and they are very reasonably priced!

They did an excellent job! Great communication, timeless and everything was fixed.

Fire and Ice is responsive and professional -- they have been to our home a few times and have helped us every time. Highly recommend them.

Artie and Jon are the best HVAC technicians around. I recommend them to anyone and everyone!

Have use Fire and Ice multiple times over the past two years. They are reliable, fast and very professional. I highly recommend them.

Good people- prompt, professional, and easy to work with.

John was very methodical and thoughtful on how he diagnosed the issue with our hvac. Also, very responsive over text.

Arthur was wonderful to work with! Highly recommend Fire and Ice HVAC for services in Dedham.

Fire and Ice is a great company! Quick to respond, very thorough, always happy to explain, honest and very personable. They get very high marks from me!

Arthur was great. Responded quickly to my request, gave regular updates for eta close to the service, and was friendly and professional during it. Will definitely use again!

They are great - I've used Fire & Ice for years - they present options fairly and clearly and always do a great job. They've helped me save money over the years.

Very satisfied. Enjoyed my time with them to boot.

Fire & Ice are nice, genuine guys who do whatever it takes to solve problems and make things work. Every time they have helped us, it has been a short-notice urgent situation, and they have made the time to get it right.

Artie and Jon were very professional and did a super job wrapping pipe that needed wrapping. They were also willing to work in tight spaces to both clean the filters, get to the pipes, and get to the roof. They were on time for the appointment and did not waste time getting the job done.

This company is a complete scam. DO NOT HIRE THEM.

I hired them to do maintenance on our boiler and they said our boiler was leaking combustion gases, and they recommended that I contact a specific chimney company (BOSTON BEST CHIMNEY). I did that immediately because they said the situation is dangerous and they shutoff our hot water. I contacted the chimney company they recommended and the chimney technician came by and said there is nothing wrong with our chimney. He recommended installing a liner 'down-the-line' to address loss of mortar in the chimney a long term issue that was not related to the combustion gases. But when I asked FIREandICE to come back and turn our hot water back on, they vehemently contradicted the chimney technician, and then the chimney company's boss said they recommend installing the liner immediately (I got a feeling they talked among themselves). The chimney company said the liner would have cost us 4000$. This all smelled very fishy as they also said the liner may not fix the issue, and then kept sending us reminders to do the work and calling me non-stop.

Because I got very worried about them scamming us, I hired an independent company to re-check our boiler who looked at it carefully and said there was NOTHING wrong with our boiler. So they completely took us for a ride. Please save yourself time and heartache and DO NOT HIRE THEM. They almost scammed us out of >4000$. I am filing a formal complaint with our city to warn others.

Could be called Fire and Nice. Great guys. Really fast, responsive and quality work. They created a plan for ductless a/c for our old home and it was perfect. Can’t recommend strongly enough.

Jon and his partner were super responsive and professional. They replaced our AC in a timely manner w/a reasonable price. They were honest. I highly recommend and will use them again for our AC and heating needs.

Excellent response time and exceptional service. Diagnosed and repaired my leaking coil for about 60% of other HVAC service companies. Family owned and operated. Knowledgeable, efficient, hard working and best of all very reasonable pricing. Further, he followed up with me a few weeks later to assure all things were working. Calling Fire & Ice for my HVAC issue turned out to be a great decision for me. George is a great pereon building a quality business!!

I have used Fire and ice on numerous occasions to service HVAC and gas boiler heating systems in rental properties that I own in the greater Boston area. Fire and Ice are very thorough, skilled, and competent at what they do. Fire and Ice has become an important part of my maintenance and repair team. You are in good hands with Fire and Ice with anything from routine maintenance to complex repairs and installations of heating and cooling systems.

We hired Fire & Ice to fix a non-functioning furnace. Jonathan arrived same day and was able to quickly fix the problem. He explained everything clearly, was extremely professional, and fixed a number of other related problems. He also came back next day to deal with an AC problem we have. His prices were clear and fair. We will definitely use them again.