HVAC reviews in Boston, Massachusetts
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I came after hours and James accepted me with open arms. Thanks Buddy Colombos HVAC
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Seems like a relatively new location. It was a little tough to find first time around, being next to a one way that google didn’t recognize as such. Building seemed new, inside was a nice clean display room with big windows into the warehouse. Helpful staff that are prompt and didn’t take long to receive stock.
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The guys at the counter were happy as a child on Christmas
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The guys really took care of me at this location and I will be returning...
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Talked to James at the counter today in the afternoon. He said that the Mitsubishi circuit board we needed today wasn’t here. “But James”, we said. “You’re the only one who can keep this job on schedule. Please help us.” He looked us in the eye, and said “wait right here.” My man hops through the warehouse door. I’m on the edge of my seat. I think to myself “if he comes through, I’m gonna cry.”
Folks, I cried that afternoon.
(Jokes aside we got the circuit board, James is great. Thanks James. Today was clutch.) -
Elvis and james were TCOB. Great customer service definitely come back here again very knowledgeable staff
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it was a pleasure working with this crew. They got such an amazing talent. They were so informative and so great. I admire they're work. They were all amazing thanks a lot.
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A+ professional. Lightning fast response time. Honest and upfront about costs and potential outcomes. 100% will use again.
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I made an appointment of an arrival between 2&4pm. I never heard from anyone so at 3:55pm called the office to check in. They said the tech would be in touch immediately with an arrival time. Nothing still. At 4:15pm I called the office again, still nothing. At 4:30 the tech called and told me the office should have never Booked my appointment as he was too busy. He said he’d call the office and find out when he could be to me. He then followed up with a text to me stating his boss told him to cancel on me. It was now 4:35pm. I proceeded to call the office who then said they weren’t sure why the tech said that. That story turned into the tech had an emergency, which I knew wasn’t true as I talked to the tech who told me he was overbooked. Then it was told that they’d try to reschedule me for Friday morning as I explained I had gotten child care for this appt and Friday was when I could do so again. Radio silence. Never got another call. To say this company is not worth your time is an understatement, very unprofessional.
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After 10 minutes talk to the person on the phone, finally she said that someone will return my call,
I'm waiting, -
Our home's airflow improved dramatically after the quick and efficient duct repair. The technician's expertise was evident throughout the process.
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Having my A/C checked by this team was a breeze. The technician arrived promptly, greeting me with a friendly smile. He took the time to explain what he was doing and answered all my questions without hesitation. The whole process took just under an hour, and my system is running smoother than ever. Their expertise and professionalism truly stand out. Highly recommend!
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Our heating system is running well again thanks to HVAC Services. The technician did a great job. Happy with the service.
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Fixed my thermostat in 45 minutes, now everything works perfectly!
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Arriving promptly, the technician quickly installed my new thermostat with skill and care. He patiently explained everything, ensuring I felt confident using the new system. Truly impressed!
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Cooling relief in just 45 minutes!
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Pinnacle piping and service are a top notch outfit. The service manager Dan is as good as they come, interested in making sure all of my needs/concerns were met with the upmost customer satisfaction levels. Highly recommend
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After a detailed consultation, the HVAC team efficiently dismantled my old A/C system in under an hour, leaving the space clean and organized. Their professionalism was evident in every step, ensuring a smooth process from start to finish. I’m thoroughly impressed with their expertise and attention to detail. Highly recommended for any HVAC needs!
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After a thorough inspection, the technician explained everything in simple terms, ensuring I understood the maintenance process. Their attention to detail was impressive, and the cool air flow improved significantly. The whole visit took about 45 minutes, which was quite efficient.
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From start to finish, the team exceeded my expectations with their professionalism and attention to detail. The ventilated ceiling installation was completed in just over four hours, and the difference in air quality is remarkable. I couldn't be happier with the results!
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Still waiting for the install