Plumbing reviews in Boston, Massachusetts
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Great work and nice/honest person. Highly recommend!
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Great experience for first time home owners. Knowledgeable and explained everything clearly. Would recommend for future work.
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L.B. was knowledgeable, efficient and friendly. Would definitely recommend Excel’s services and will be using them again for future plumbing needs.
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L. B was amazing. He was quick, professional, and flexible. Came in to install and do a de-install of a gas stove. Highly recommend!
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Great guy, easy communication, and quick, professional work. We will definitely be using Excel for our future plumbing needs.
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Lb is a legend. He came to the rescue on an emergency job. Very well mannered and professional. Got the job done right. Thanks LB
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LB is great - knows his stuff and is super reliable which is rare in this industry! Keeps us posted if anything unexpected comes up in the job before he continues. Highly recommend Excel Plumbing and Heating.
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Working with L.B. was a great decision and his work did not disappoint.
If you are looking to get away from some of the larger corporate plumbing companies around Boston I highly recommend reaching out to L.B.'s small business. Very refreshing to work with someone who genuinely cares about their work! 10/10 highly recommend -
LB did the plumbing for our kitchen renovation and installation of a new washing machine hookup and laundry sink. We have since used his services for other repairs and couldn’t be happier with his work. He is always professional, communicative, and friendly. He is punctual and leaves things cleaner than he found them. It’s easy to see that he takes pride in his work and takes great care to complete each job to perfection.
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We have been using LB for our plumbing repair and installation for several years, and I can highly recommend both him and his company. The jobs he has done for us range from minor (garbage disposal repair) to major (replacement of the main drainpipe in our house). The work has been excellent, and he has been timely and thorough. As a bonus, LB's communication about scheduling is very good - he shows up when he says he will, which is important when you have a plumbing problem!
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LB has been my go-to for a few years now. He's done various repairs in my home and he always delivers great service coupled with awesome communication. I continue to go back to him over the years because I trust him and can rely on him. I recommend him to anyone who needs a plumber.
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LB at Excel Plumbing and Heating is the man. He is responsive and extremely professional. Our heating system failed and he had it diagnosed quickly. He explained our options and we ultimately went with a full replacement. He had both units done in 2 days. Thanks so much LB!
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On a Thursday night I noticed our old water heater had been leaking, then quickly found Excel online and had a booking for the next morning. The technician LB was at our house exactly on time, diagnosed that we needed a new unit and started immediately on the work. We had a new unit installed in a few hours. Excel is very professional and got the job done, I highly recommend this company.
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Showed up quickly, reasonably priced, nice guys
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These guys are the best. Always go above and beyond and do quality work that they stand behind. Very responsive and good people on top of that. Nick and his dad are the best around.
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Amazing service! I called in crisis mode w a basement full of water and Nick was able to come within hours to replace my hot water tank. Thank you!!!!
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Seriously, very considerate folks. We met with Nick directly and he offered advice/checked the potential problem we were worried about. When it did not make sense to service the units as originally planned or replace any parts, he offered his time at no charge.
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I cannot boast more about father and son!!!!! Nick called me less than 10 minutes after I called him for a clogged toilet. Steve came within 1 1/2 hours. Unfortunately, I need a drain company to clean out my main drain. Steve called the company for me and refused to accept payment for coming out. This is a "mensch," and I will not call any other plumber in the future! Thank you Colantuno & Son Plumbing!
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I give 2 stars based on that the plumber is licensed and knowledgable, but overpriced and did not complete job. I called Colantuno Plumbing because I had a gas pipe leaking behind my stove according to our utility company. Within an hour Nick showed up. He diagnosed it correctly as a slow gas leak. He shut the home’s gas off and re-tightened the pipe, which cost me $150. To return again the next day to reignite the hot water heater he charged another $150 for a total of $300. Took him all of 10 minuted for both jobs combined.
5 days the repair after I returned home from vacation to a strong gas odor, so I called up the utility company (National Grid) again to check if the repairs were fixed. They found that the pipe behind the stove was still leaking gas, as Nick had simply tightened the pipe more without adding any doping or putty to insulate the leak from further occurring. The technician from National Grid doped the pipe himself and fixed the leak and reignited our hot water heater again (free), because the home’s gas had to ne shut off to do the repair.
Upon reaching out to Nick I showed him physical pictures of the pipe still leaking (air bubbles emerging from the area of leakage) and videos of the utility technician re-doing correctly the job he just charged $300 for in 10 minutes. I requested him to meet me halfway on the charges, at $150. After a day of non-responsiveness he sends my wife a message on her phone saying that he could refund $50, claiming to have done the work correctly even though there is physical photo evidence of it not being done to standards. As I stated he is knowledgable and punctual, but overpriced and incomplete work quality. -
Replaced a water heater for me. Offered good advice and a reasonable price. Professional job. Would recommend for sure.
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Best service around! We had an emergency and Nick came straight out and fixed our very complex issue, You really don’t see this kind of service these days and I could not recommend them enough! Very professional, knowledgeable and does it in a timely manner, I never write reviews but he saved us from a major flood and from what could have been extensive water damage. We will definitely be calling them for all our issues in the future