Plumbing reviews in Boston, Massachusetts

4.7 based on 303 reviews Back to the listing
    5

    Very professional, reliable team. I will definitely continue to work with them.

    5

    John was very efficient. He fixed the problem. No more clogged bathroom

    5

    Everyone was polite, even the dispatcher and plumber. You can tell the company cares about customer service. I'd recommend them.

    5

    Jam plumbing is my #1 team. They do great work and always accomodate my schedule. 5 out of 5 stars.

    5

    Michael was great to work with. He was professional, timely, and quickly able to diagnose and correct our drainage issues. Would definitely recommend these guys!

    5

    I would definitely recommend their services. The service was excellent. I called to check on a sink that seemed to be clogging. There was no need to fix it, and the response time was quick. Thanks for your time.

    5

    Sean was prompt in completing the repairs, and he was also very professional. He gave us estimates for the work and indicated which was mandatory vs. optional. The pleasure of working with.

    5

    Wyland came to our home and replaced a relief valve that was worn out on our tankless hot water heater. I will be keeping your details for any future plumbing issues!

    5

    The service is fantastic and the diagnostic costs are reasonable. Very transparent. Were not afraid to answer my questions, and I felt at ease. You don't have to book the appointment immediately, and you can save some money.

    5

    Good experience. They were able dispatch someone to the site to assess the problem. Michael was great, and he explained everything to me in detail. They were able get a complex job scheduled, and finished the next day.

    5

    Reyes, a plumber of great talent and skill. High quality work done by a fast worker Highly recommend his company. He is a great guy to deal with.

    5

    Braxton's work was excellent! The work was done in a timely and professional manner. He was also polite and friendly.

    5

    The three companies that came out with us to fix our emergency Sewer problem all had different diagnosis and solutions. Gonsalo gave us the best impression and, after a few discussions, he came out again to look into things further. We went with his team because they were fast, minimally intrusive, and cleaned up everything. He was willing to listen to any questions or concerns without ignoring them. He made the $10k nightmare go away as smoothly as it could.

    5

    I had two bathrooms that needed work. Billy and Alex, two techs were sent. They were friendly and very clean. They spent time explaining what they did and cleaned everything up at the end. The service was 10/10!

    5

    I would like to thank Lance, his crew and Rodger in particular for the excellent work they did on my drainage. Lance was very patient in his efforts to obtain a city permit. Thank you for your hard work.

    5

    10/10. Joaquin was available within an hours time after my morning call. He was a very nice guy and could fix the problem in a short time. He offered a second opinion to check on my other toilet to ensure everything was in order. Will be moving towards my go-to man!

    5

    Ira saved us from a bad situation. He was a professional who was thorough and efficient. He was able fix our problem quickly, with a positive and kind attitude. Ira from this company is excellent for any plumbing issues.

    5

    Miguel was professional and very knowledgeable about our service visit today. They arrived in the time window scheduled, and communicated to us before the driver left.

    5

    Leonard answered when I called at 10am. He gave me a phone estimate of $1300 based on his opinion without having to see the problem and answered all my queries. Mario, who was working on another job at the time, came to my house later that same day around 1pm to provide a more accurate in-person estimate. Mario was able to quickly determine that my toilet pipe was in good condition and only the seal had been damaged. Although I could have done the job myself, I did not want to take the time. He completed the job in just one hour for $250. He also repaired the broken bolt and caulked all around the toilet. He did an excellent job, was meticulous and efficient. Will call for future plumbing needs.

    5

    After a ridiculous estimate was given by another company, the estimators came out to make a more reasonable offer. The work was done well. Septic abandonment with sewer tie-in. They were clean and efficient. From small to large jobs, I recommend them. Thanks for exceeding my expectations and completing a well-done job. Jerry, thanks for making this process simple.

    5

    Charles the Technician was prompt, professional and very knowledgeable. PlumbSmart has performed emergency repairs as well routine maintenance and we have had positive experiences in both cases. Would highly recommend the company for any and all plumbing needs.