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Papalia Home Services
About the business:
In Boxborough, we are Papalia Home Services - your reliable partner in HVAC services. We specialize in a comprehensive range of home solutions, from HVAC contracting to air conditioning repair and heating services. As local plumbers and electricians, we're equipped to tackle any home service challenge that comes our way.
With over 4100 satisfied customers rating us 4.9 out of 5, you can trust us to deliver exceptional service every time. Our team of professionals is dedicated to ensuring your comfort while minimizing energy costs. Whether it's a furnace repair or air conditioning installation, we approach each job with precision and expertise.
Based in Boxborough, we pride ourselves on being the go-to choice for homeowners seeking quality, reliability, and professionalism in their HVAC services. At Papalia Home Services, we don't just fix problems; we build long-term relationships with our customers. Join our growing list of satisfied clients today and experience our commitment to excellence firsthand.
Services:
All services 7-
Air Conditioning Repair Service
Book from $50In Boxborough, we're your go-to experts for swift and reliable air conditioning repair. When you call us, you can expect …
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Hvac Contractor
Book from $50In Boxborough homes, we deliver reliable HVAC solutions. Our Hvac Contractor service involves expert installation, repair, and maintenance for heating …
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Air Conditioning Contractor
Book from $50In a sweltering summer, count on us, Papalia Home Services in Boxborough. We're your reliable air conditioning contractors, delivering efficient …
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Electrician
Book from $50In Boxborough, we're your reliable electricians, offering swift and safe solutions for all your electrical needs. From troubleshooting faults to …
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Furnace Repair Service
Book from $50In Boxborough, we're your reliable furnace repair specialists. When your home needs heating support, we swiftly diagnose and fix issues …
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Heating Contractor
Book from $50In Boxborough, we deliver exceptional heating solutions for your home. Our Heating Contractor service involves expert diagnosis, repair, and installation …
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Plumber
Book from $50In a plumbing emergency, homeowners in Boxborough can count on us at Papalia Home Services. We offer swift and effective …
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Hours of operation
- Mon – Sun
- Open 24 hours
Latest reviews
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Donna Trotto8 June 2026
Today connor and his mentor(didn't get his name) came to install my new chandelier. They were both punctual, efficient, and helpful. The young lady with whom I first spoke was fantastic. Good service always starts with that first phone call. She was pleasant while answering all my questions. I will certainly go to Papalia for future work since my personal electrician fell of a ladder and is now hospitalized. Thanks again 🙂
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Charles Dowd8 June 2026
I have been a customer of Papalia Home Services for close to 10 years across two homes, and unfortunately my most recent experience ensures I will never use them again.
When my heat stopped working, I called for service and was told there would be a $99 trip charge that included a full diagnostic, and that I would receive a 30-minute notification before the technician arrived. The technician showed up without any notification. We were not home at the time, but allowed him access to the house.
When we returned—just 6 minutes and 41 seconds after he arrived (confirmed by security cameras)—the technician immediately asked for an additional $280 to continue the diagnostic that I was already told was included. When I declined and called the main office, I eventually spoke with a manager who stated this was “standard practice” and that if I didn’t like it, they would simply leave. The tone was rude, dismissive, and entirely unprofessional.
On top of what felt like an attempt to upsell—or frankly, extort—me, the technician’s behavior was unacceptable. He had a strong body odor, refused to remove his shoes, tracked mud through my home, and became visibly angry when I declined the additional fee, even making threatening gestures toward my cousin. At that point, I asked him to leave my home immediately.
After nearly a decade as a loyal customer, I’m shocked at how poorly this situation was handled at every level. Between the lack of transparency, the unprofessional conduct, and the hostile attitude from both the technician and the manager, I will not be paying anything for this visit and will not be doing business with Papalia again.
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Danielle8 June 2026
Michael was a true professional. He has been to my house several times before and it is always a pleasure working with him. He is very knowledgeable and personable and took care of all the plumbing needs for my new kitchen. I highly recommend him.
