Reviews of local pros in Dracut, Massachusetts

4.8 based on 300 reviews Back to the listing
    5

    My furnace stopped working and they were able to come out and check it same day. Had to order a part, but they came back out the next day with it. Technicians both days were very nice and they did a great job. Heat is back up running again. My furnace was installed in 1997 by J&J and it’s had minimal issues through the years. Highly recommend them.

    5

    Ethan was on time, efficient, kept me informed and quickly repaired the heating system.

    5

    They do a fantastic job, show up on time and get the work done.

    5

    Mike did a great job as always. Right on time and great to work with

    5

    My family and I were tired of window air conditioners and decided we wanted to look into installing mini splits. We called J&J as our first quote. It proved to be the only quote needed. Tom met with me and my family, explained the process, explained how many units we would need, sent a straight forward estimate, and explained how the mass save rebates would work. I then got to work getting a mass save home energy assessment. Through that process, Tom answered all my questions and booked the install. Within two weeks we had the crew of Mike & Mike here early on a Monday morning and they got straight to work. They were extremely professional, knowledgeable and genuinely nice people. Mike kept me informed of how the process was going. One of the biggest raves I can give is how they treated my animals while they were here. No kitties escaped, the dogs were happy and they treated my home as if it were their own. Other than the new units on the wall, and our crisp cool house, you wouldn’t even know they were here with how clean the install was. If you are thinking of having a cool house, are tired of window AC and looking for an amazing company, look no further, you have found it! They will even complete the entire mass save rebate process for you. All you do is wait for the rebate check in the mail. Thank you so much Tom, Mike, Mike and J & J Heating and Air conditioning! You have made summers for my family much more enjoyable for years to come.

    5

    Jack showed up on time, did what he had to. He’s very polite and knowledgeable.

    5

    Jack did a great job. Very happy with his work

    5

    The HVAC Technician came assessed and was able to find where the problem was in a reasonable time frame.
    His name was Rick and very professional. I'd request him and be most comfortable having him service our system.

    5

    Mike, the technician, was on time, courteous, professional, and finished early. Excellent experience!

    5

    Jack was great! Very seasoned and resolved the issue I was having with my HVAC.

    5

    Jack is the best. Fast, efficient, cordial. 13/10. Highly recommend.

    5

    The service was great!
    Very courteous, friendly staff!
    Would highly recommend

    4

    Jack is friendly, thorough, efficient and a good communicator, explaining our system and answering our questions.

    5

    Big thanks to J and J Heating and Air Conditioning for saving the day! My AC went out on one of the hottest days. They showed up quickly, got everything fixed fast. Thomas and MJ were so kind and professional. It’s always a great feeling when you can trust good people to do great work. So grateful—highly recommend them to anyone needing honest, reliable HVAC service!

    5

    They came to the house ASAP (which was the same day) & inspected the unit for the second time. They went in the basement to inspect the hvac? Then it started working! I think it may have been a loose wire or something. They are very professional, respectful, kind & knowledgeable. I would like to use their services again!

    5

    He checked and said nothing wrong with it. No service needed either. Free of charge for coming to check. He shared the tips how to maintain it. Appreciate that.

    5

    The tech and his assistant were wonderful. Very informative and very courteous. His assistant was very attentive to his instructions and was willing to listen.

    5

    We have been J&J customers for over 20 years. Their service is very reliable and our technician, Jack, was knowledgeable and efficient.

    5

    From the first time that Mike and Todd came to our house to discuss our HVAC system they were consistent with their estimate and all the work involved. When Devin and Cole arrived on time to start the work until completion ( on time) they were very professional and courteous. We were very impressed by J&J Heating and would recommend them to anyone.

    5

    Wonderful service. Promptly arrived within designated timeframe. Clean work area, professional and knowledgeable service.

    5

    Ethan was helpful and informative. Definitely appreciate the quick service