Reviews of local pros in Millbury, Massachusetts

After struggling with a major plumbing company someone recommended WB to me. He was here two days later, did the job in 90 minutes and charged LESS THAN HALF what the other guys wanted. Friendly, efficient and honest! Will definitely be having him back.

After finding a leaking pipe in my basement I began the task of finding someone to repair it. After calling 4 plumbers, WB Plumbers answered the phone. I explained about the leak and within 2 hours he arrived,found the leak and got to the task of repairing it. He was great!! I will definitely call him again, first, if I need a plumber again. Would definitely recommend him to anyone asking if I know a good plumber.

Had a pipe burst last week. Out of 6 plumbers he was the only one who responded last week. He responded within an hour or so. Finally got call backs from others and because I have a mobil home they wouldn't even come out to look. Bill came out that afternoon and diagnosed the issue. He said he could do it but couldn't get back until Tuesday. He stayed in touch and on Tuesday came and crawled under my place. Fixed the problem in about 30 minutes. He just dove right into it and got it done. No long drawn out sales pitch on knowledge. Just got the job done and gave me the part back that failed. I can see why he is booked up. I already handed out 2 of his business cards here to other mobilhome owners.

Bill is outstanding. Professional, responsive, and goes above and beyond. This includes pointing out things that he isn't there for, and giving advice and tips how to solve them yourself. Great pricing, very honest and very recommended.

Bill replaced a macerator sump pump for us. It had tripped the GFCI outlet several weeks ago and when I called he had several troubleshooting suggestions to help me solve the problem and save money. Eventually, I decided it was time to replace it and he showed up as scheduled and did a great job at a fair price.

Excellent service! Bill is super responsive and knowledgeable- he repaired our boiler, water heater, and our toilet (and will definitely have more projects for him in the future). Highly recommend and the prices are very fair!

Bill answered my call when I had an issue with my sump pump. Was professional and fixed my issue quickly. Would certainly recommend him. Excellent work at a fair price.

We had a shower that was leaking and would not shut off on a Saturday afternoon. Spoke to Bill who came over quickly, diagnosed the problem, got the parts needed and completed the job in just over an hour. He did a fantastic job and at 1/2 the price we were quoted from the first plumber we called. Highly recommend!!

I called Bill because my main water valve was leaking badly. He was here immediately, looked at it, went out for supplies, and had it done in an hour for a very competitive price. I had him back a week later to change out my entire sewer line; he had it done in a matter of a half a day and did beautiful work. Friendly, prompt, and does quality work. I will only call Bill for my future plumbing needs.

Bill showed up same evening for an emergency call, was courteous, professional and fast. He answered all my questions and gave great advice to avoid future repeat issues. Respectful, thorough and would definitely use his services again.

We had Bill come do a toilet removal and installation for us. He was on-time per the discussed time window and incredibly professional. He was quick to do all the tasks and did an excellent job. We're very satisfied with how it all turned out and will definitely be using him in future for our pluming needs!

Bill was excellent to work with. He was communicative and prompt, which can be hard to find these days. He explained everything, fixed the problem efficiently, and advised on ways that we could prevent the issue we had from happening again in the future. He was a pleasure to work with and I would highly recommend him!

Bill was great to work with. Was able to give me a great price and able to come out quickly to install a new hot water heater. Would definitely recommend him to anyone and will be calling him for any future plumbing needs!

Bill came at a moments notice and fixed our water heater very quickly. He has great attention to detail and care for whoever he does work for. I would go to him again and again for any job in the future!

Our regular plumber was not available, and after countless calls to folks that do emergency services on the weekends, Bill was the only one that answered and was actually available immediately. Our garbage disposal was clogged by a caterer after hosting an event at our home, and we were unable to do any dishes because the clog was so backed up. Bill spent a couple of hours Saturday night into well passed 10pm, and needed to come back the next day with more parts, and stayed till about 430pm on Sunday draining, and replacing pipes. If it wasn’t for him, our home would still be a disaster today. We’re so thankful he was able to resolve the issue.

Bill was highly recommended by many people and I’m very pleased with his work. He responded to my call right away and came on a day/time I requested. He was very professional and personable. Very reasonable with his pricing as well. I’m so glad I took the advice of many to reach out to him for my plumbing needs.

I can’t recommend W.B. plumbing highly enough! I called him about a clogged sink and a burst pipe in my basement, and he showed up just an hour later. He was professional, thorough, and took the time to troubleshoot the issue while explaining my options and next steps in a clear and straightforward way. It was obvious he cared about getting the job done right rather than just rushing through it. If you’re looking for a knowledgeable and reliable plumber in Worcester County, W.B. Plumbing is the one to call!

WB Plumbing replaced my mother's water tank. Bill was very professional and thorough, and he even replaced her Fire/CO alarm. I highly recommend Bill Brouillard and his company WB Plumbing. He is licensed and insured, and did an amazing job for my mother. I've already given his name to my family and friends, and will reach out to him for all plumbing needs going forward.

I had dealt with many plumbers and electricians in the past and finally called Bill. He was punctual, personable, did a thorough job with a very bad leak in my upstairs shower and was extremely fair in his pricing. I strongly recommend WB Plumbing to anyone who needs any plumbing work done.

Let me start by saying I don't usually do reviews, but Bill is absolutely worth it. I needed help identifying leaks. I'm a new homeowner so the plumbing issues quickly made me feel overwhelmed and nervous. Bill spent time with me to show me some tricks and to teach me some basics, even basics outside of plumbing. He really helped me understand and made everything manageable and not overwhelming. He surpassed all expectations. He's incredibly knowledgeable, humble, and is dedicated to helping others the right way. I'm lucky to have him around if needed. I highly recommend him!

Billy arrived for the service call well prepared and immediately put me at ease while assessing and addressing the heating issue. The following morning I reached out about a concern with the flame on my gas stove, and he guided me step-by-step—literally holding my hand virtually through text until I had clear answers and the issue was fully resolved. His expertise, calm approach, and outstanding customer service truly set him apart. Highly recommended.