Water Damage Restoration reviews in Salem, Massachusetts

We had a fantastic experience with ServPro, we used them when we had a pump in our basement leak. All of the floor had to be cut open, as well as some of the walls, and mold had to be removed. They were very professional and very courteous. Highly recommend.

My hot water heater let go and my complete basement had inches of water. I called Servepro early next morning and they arrived lat morning. The crew vacuumed all the water and moved everything around..they placed fans and humidifiers down basement..when they came back everything was dry and looking good.. Very happy with service..very professional,informative and efficient..I would recommend..very happy with results

I was very happy that they arrived so quickly and were so accommodating. Nick and Anthony were the crew members and were really great: professional and pleasant. Would definitely use this service again, but hope I don't have to. There is nothing great about a broken hot water heater and the accompanying flooding.

I have never worked with such an efficient and thorough company. Hopefully we will not have any more accidents but if so...Servpro will be my "go to" company for any cleanup needs... thank you for everything Servpro, you made my life much more bearable at a very stressful time.

After finding harmful mold in our basement, we immediately called ServPro of Lynn. They came out and assessed our situation, gave us a price and got right to work. Upon completion it was like brand new. There was no more mold and we were very pleased with the crew that came out to do the work. They were friendly, helpful and very skilled. Making our experience a lot less stressful. I highly recommend Servpro to anyone in need of any of their services. You will not go wrong with ServPro!

Servpro in Salem certainly deserves a 5 star rating. Their customer service is exceptional from the moment you contact them. I was given an appointment with Craig, the Restoration Estimator, who was on time, polite and knowledgeable. He immediately tested the area of my concern thoroughly. And gave me options on how to proceed. It was clear he was very experienced. It all went smoothly.

I'm not an employee or a relative of anyone at Servpro, I'm a customer and highly recommend them.

Kerry with Servpro is amazing, the company is thorough and explains everything very well.
They offer so many different services and are very easy to get in touch with.

I would highly
Recommend them, not just for floods or disasters but for everyday home needs such as vents cleaned out, mold removal and more.

SERVPRO was amazing! Their fast response, professional team, and top-notch water damage restoration gave me total peace of mind. Trustworthy, efficient, and thorough with the cleanup—highly recommend!

The Servpro team responded very quickly to our issue - we had a pipe burst on Christmas night and they were at our house first thing the next morning to assess. Benji and his team did a nice job clearing out all of the debris and drywall / flooring. We are eager to see how the rest of the job will go but are so far very satisfied with the service from the Servpro team.

Benjie and Gabe helped to vacuum and steam clean our side garage and were fantastic. They were on time and did a very through job. I didn’t realize I needed to clear out the space to prepare for them but when they arrived they went ahead & moved and bagged things up to clean the space then moved everything back neatly after cleaning out. Highly recommend Servpro -it was a very positive experience!!

My water heater broke and flooded my basement floor right after dinner time. I was so thankful when Chris at Rainbow International responded to my call for emergency services and confirmed he would be able to come out that same evening to help with the water removal. He was very responsive, thorough, and reasonably priced. Overall I had a great experience and would call Rainbow International again in a heartbeat for any future water remediation needs.

I had a water heater burst and called Rainbow. They were at my home about an hour later. Would highly recommend them!

They made a horrible accident (septic pipe leaking in my basement) a very pleasant experience. These men were pleasant, courteous and very thorough. Many thanks!

These guys ROCKED!! They were on time, clean, polite and very very cost competitive. I have no problem recommending them to anybody and I think the best recommendation I have is I have them coming back for additional rooms!!!

Friendly service with a quick response time. They managed to locate leaks that had been hard to pinpoint, and provided a straightforward process to fix the problem. Highly recommended!

Chris at Rainbow was a pleasure to work with! He definitely made a stressful situation less so.

I would recommend him and the guys at Rainbow to anyone needing help with remediation.

Chris and his team (Kyle, Anita) provide exceptional service with unparalleled professionalism! I wish all the contractors I work with were this committed to their customers and their craft. My only regret is that something will have to be amiss for me to work with them again!

Chris was highly responsive and made every effort to help my family and I deal with a mold situation. He prioritized my project as my family was living elsewhere, and he also managed the costs very well. I highly recommend Chris.

We utilized the services of Chris at Rainbow Intl., of Salem for two properties over the last few months. His responsiveness, pricing and explanation of services required to mitigate our mold issues, we’re all excellent and appreciated. His friendly team of professionals were thorough and respectful of our property and our family. I would highly recommend Rainbow Intl., to anyone of my friends or family that found themselves in need of mold remediation or removal. Fantastic company!

I can’t say enough great things about Chris and Rainbow restoration. Whenever we need him in an emergency he’s there so quickly! Great customer service, communication and quality of work. 10/10

Came to check out water in my finished basement a couple days after lots of rain. Used thermal imaging then misdiagnosed that it was ground water and should wait until water table went down before cleanup. Turned out to be a broken pipe, so he actually did us a huge disservice by even taking a look.