Reviews of local pros in Stoneham, Massachusetts

Sam of EML Mechanical performed the semi-annual maintenance of my HVAC system today (05/23/2025) and did so thoroughly and exceptionally. He was professional, attentive, informative, thorough, and responsive. He also respected my home throughout each step of the process and was genuinely kind, respectful, and personable. I appreciated all aspects of today's services on many levels. I am delighted to continue the relationship with EML Mechanical. Thank you, Sam, sincerely. You are appreciated. Additionally, I liked the timely text updates both prior to today and today as to when to expect Sam's arrival. Very helpful and appreciated!!! Thanks for everything!

Showed up when and on time. Very personable and his employees were very professional. They covered floors and cleaned up after. The work was very neat and very thorough. Was impressed with the attention to detail they tested everything and took the time to show me how to use and maintain equipment. Would recommend them anytime.

I contacted Ed for a special project on an island range hood installation with no duct work to vent outside the house, what’s more special, the position of the hood is in the middle of the house, which is making it very difficult to figure out a way to install the duct pipe to vent outside. Ed quickly responded my call and very responsively on the text/call discussion. He showed up on a scheduled date (even earlier) and burnt his entire afternoon and Marcus to uninstall the old hood, and to find a perfect spot to vent the ductwork outside the house, without damaging the ceiling and, hide all ductwork in the joists bay above the ceiling. He also helped mount the new range hood’s rack and also spent extra hours to figure out the very confusing manual. The final result is perfect and I have tried the hood several times, it is working perfectly! He also vacuum and wiped everything afterwards. I will use him again for anything else in the future, highly recommend!

I called EML mechanical on a Sunday describing my ac issue. Told them it wasn’t urgent and that I could wait a few days. They showed up the following day and addressed my issue quickly and efficiently! I have used them before and highly recommend them!

Texted Eddie at 8:30 that my unit wasn’t working. Sam showed up at 9 and was finished and had fixed everything by 9:30. Best service ever! EML is and will continue to be my go to for HVAC work! 9/5/25

6/24 EML was great to work with. Communicated expectations clearly and worked with our schedule. The team that worked on my AC was courteous, thoughtful, transparent and most importantly did fabulous work and let no mess behind. Cleaner than when they came. I highly recommend EML for any HVAC work you need done.

Update: Even a couple of years after my first review, EML is still my trustworthy go to! We are so happy with the service we receive from EML and will continue to rely on them. It’s rare to find a company that you can genuinely expect quality work from every time they enter your home.

We used EML for the first time this week for some much needed duct cleaning. We’re first time home buyers and had an amazing experience with Ed and his team! They were professional, friendly and very thorough. They are responsive and very reasonably priced especially given the amount of work done. Ed took the time to educate us and answer all of our questions while he was giving us a quote- and was able to stay to do the work same day. We are excited to work with Ed again and so happy we found EML for all of our HVAC needs!

Eddie's team did a excellent job for us. Timely, professional, and transparent through the whole process. Will be recommending to anyone in need of HVAC assistance big or small.

EML was great! I really appreciate their quick professional service. Very kind technicians who explained everything to me and my wife. I will recommend EML to anyone who asks for HVAC referrals.

Great team. Good work! Fixed issue with furnace and also fixed issues previous made by other technicians. Would hire again.

Having been a homeowner since 1998, I found EML Mechanical to be among the best I've ever hired.
Ed is responsive to every call, the workers take every precaution to keep the home clean, plus their knowledge and workmanship is outstanding.
I was beyond impressed by the experience. Total thumbs-up from me.

I can't say enough good things about Ed and EML Mechanical and the service I received. I was dealing with a serious HVAC issue that had been causing major discomfort, and within no time, he diagnosed the problem and had everything running smoothly again. Ed and his teams professionalism, deep knowledge and honest communication really stood out. He explained the issue clearly and fixed the problems I was having within the first few hours of me calling.

Not only did he fix the problem quickly, but he also gave helpful advice to avoid future issues. It's rare to find someone this reliable and trustworthy. I highly recommend EML Mechanical to anyone looking for top-notch HVAC work. Ed knows his stuff and genuinely cares about his customers. Absolute A+ service!

Ed came quickly once I spoke to him. He outlined the problem and will be sending me an estimate this afternoon for replacement or repair. He was honest and straightforward showing me everything that was wrong with my boiler. I will definitely be working with him.

After reviewing all the options, I had Eddie install a new boiler. He pointed out the pros and cons of replacement/repair and showed me exactly where the problem was so that I could understand.
He got me a new boiler within a day and came over early to install along with Tim and Marcus. During the installation he noticed a defect in the manufacturing of the new boiler. He quickly got another new boiler and installed it that afternoon so as not to leave me without heat and hot water. The guys stayed late until the job was done which was very much appreciated.

I cannot say enough about his professionalism, honesty, and fairness. I am totally pleased with the result and will have him come back regularly for routine maintenance. I would give him 10 stars if I could.

Addendum: Marcus came to tune up my boiler as promised. Right on time and professional. I am a happy customer!

EML Mechanical did an outstanding job getting my air conditioning up and running just in time for the warm weather. They were professional, prompt, and clearly knew exactly what they were doing. The tech explained everything clearly and had the system running smoothly in no time. I couldn’t be happier with the service—highly recommend them to anyone needing HVAC work!

Eddie and his team arrived right on time and were very knowledgeable about my HVAC unit. They quickly diagnosed my imbalanced system, rebalanced it and solved my problem. I won’t hesitate to call Eddie again for my future needs and would definitely recommend him to anyone!

Working with EML is a 5-star, best-in-class experience. When I first reached out, Ed got back to me right away and had me on the schedule fast, which was a huge relief.

EML's technicians who came to service my unit were also fantastic - they clearly knew what they were doing and took the time to thoroughly diagnose the problem. What I really appreciated was how patient they were with all my questions. They explained everything and made sure I understood what was going on with my system.

The work itself was completed thoroughly and with attention to detail. You could tell they take pride in doing quality work rather than just rushing through to get to the next job.

Ed deserves a lot of credit for how well he runs his business. It's refreshing to work with a business owner who's so hands-on and genuinely cares about making sure his customers are taken care of.

I'll definitely be calling EML for any future HVAC needs and wouldn't hesitate to recommend them to friends and family. This is the kind of service you hope for but don't always get! Thanks EML!

The team at EML are great and always super responsive when I need something. They showed up within 20 mins of me reaching out to solve an AC problem I was having. Great work, super professional, and reasonable on cost. Strongly recommend.

Edward and his team recently installed three mini-splits at my house in Somerville, and I couldn’t be happier with the experience. Edward was incredibly professional, knowledgeable, and took the time to explain the best way to run the system efficiently. He also walked me through how to take advantage of Mass Save rebates, which was a huge bonus.

The turnaround time was impressive—especially given the heat and my upcoming move-in date. They got everything done quickly without sacrificing quality. The pricing was more than fair for the level of service and workmanship they delivered.

I’m in the real estate business and have already referred Edward to several clients. I’ll absolutely be working with EML Mechanical again. Highly recommend!

Appointment scheduled within an hour of original internet contact; Service technician was timely, professional, and personable. Very pleased with EML’s Outstanding performance!

We are so impressed with EML! They will definitely be our go-to company for HVAC and heating from now on. The team was professional, thorough, and genuinely kind. We’re not sure how we didn’t discover them sooner, but we’re so glad we finally did. They checked and double-checked everything with incredible attention to detail, and their pricing was very fair.

Thank you again to the whole team (Ed, Ed and Sam) we truly appreciate your great work!

Ed and the team at EML Mechanical are a class act. From start to finish, they were professional, responsive, and incredibly friendly. They made the entire process of installing our new residential heating and cooling system smooth and stress-free. The quality of their work and attention to detail really stood out. I wouldn’t hesitate to recommend them—great experience all around!

Ed and Marcus were on time for the cleaning of my dryer vent additionally Ed was able to accommodate the cleaning of my burner . Excellent job done in a timely fashion . I recommend EML Mechanical and plan on utilizing the service again . Thanks Eddie