Reviews of local pros in Stow, Massachusetts

Billy came out to perform a heater repair and cooling inspection on our new home. He was extremely professional, polite, meticulous, and well-informed. Luckily, everything was in great condition, and all we needed was a slight recharge of our AC unit. We are extremely satisfied with the services provided and plan to use them again in the future. There was an instance when our AC unit stopped working, so we arranged for a heater/AC inspection. Miguel quickly identified and rectified the issue, taking the time to explain the entire process to me. I would highly recommend their services to anyone in need of heater repair.

comfort masters heating has replaced both my furnace and my air conditioning unit in stow. their technicians always do their best to repair the existing ac system before suggesting a replacement, but when a new unit is needed, they handle the installation smoothly and professionally. the regular maintenance checks have also helped me save money by catching issues early, before they turn into bigger ac repair problems. i was especially impressed when billy, the technician, explained that he takes pride in his work and wants to make sure it’s done right the first time, so i won’t have to call for more repairs under warranty.

we were really happy with our hvac consultation with billy from comfort masters heating. he was super knowledgeable, friendly, and very professional. he explained all the details about the heating system in a way we could easily understand. in just a few days, all the equipment was ready for installation. on the day of service, miguel and the crew arrived right on time for duct cleaning, removing our old furnace, and putting in the new furnace. they made sure to keep our house clean with floor coverings and were always respectful. the team was polite, friendly, professional, and worked hard. they finished everything in just one day and were very patient answering all of our questions. we would definitely recommend this company to anyone needing hvac work. we plan to call again in the spring to get new central air installed. we really love our new furnace and feel like we’ve made some new friends!

Our central air conditioning system started struggling during a hot spell in Stow, and then the outdoor unit stopped working altogether on a Saturday. I called and left a message, and Billy got back to me the very next day, even though it was Sunday, to set up a visit. He quickly diagnosed that the problem was with the thermostat wiring and fixed it right away. Billy responded faster than the bigger company we have a service contract with. Billy has helped us before with HVAC issues, and I appreciate how honest and straightforward he is about everything. He really knows his stuff and does excellent work—he never tries to sell you something you don't need, just fixes what's required. The price for the Sunday repair was just $200, which I thought was very fair. Because of his fast response, expertise, and trustworthiness, I’ll definitely be calling Billy for any heating or cooling needs from now on.

Our AC stopped working in our house in Stow on a super hot day. Comfort Masters Heating quickly came out, checked everything, and clearly explained our options for fixing or replacing it. We decided to go with a replacement, and they installed the new unit the very next day. The technician, Billy, was professional, polite, and very quick to respond. They even gave us portable fans to help keep us cool overnight. The service was excellent, and I highly recommend them to anyone needing AC repair.

I would highly recommend Comfort Masters Heating. They replaced the heating system in an older building where the furnace was installed under the floor and some parts were on the roof. Miguel and Billy did a fantastic job. The whole heater system was put in and working smoothly within two days of my call. The work area was left very clean after the installation. They also replaced my broken heater at home with a new, efficient one. It was a big job, but the techs worked hard and got it almost completely done in just one day. By the afternoon, I could already feel warm air coming through the vents. The new heater looks great and works so much better than the old one. I really appreciate their excellent service and would use them again for any heater repair needs.

We can't say enough about how professional, knowledgeable, and efficient this hvac company is! we got a few quotes from other places before choosing them, and they were the best fit for installing a new furnace and air conditioning system in our home. from the first call with the office staff to the in-home estimate with billy, and then the installation handled by miguel and billy, everything went smoothly. they kept us updated and made sure we understood every step of the process, which really helped us feel comfortable having work done in our house. miguel and billy did an excellent job with the install and took the time to show us how to use the new thermostat, furnace, and ac, so we know how to keep everything running well now and in the future. we highly recommend this team for any heating or cooling needs. we are very happy with our new hvac system!

I wanted quality work, so I called Comfort Masters Heating for my AC repair in Stow. Billy and Miguel were very professional and did a fantastic job with the installation. They even put in new ductwork where mine was old and fixed up my filter so it only needs to be changed about once a year. Since then, my heating and cooling bills have dropped by almost half, which really helps with my budget. If you want reliable, top-notch AC service, I highly recommend them.

Extremely professional service! I would definitely recommend them to anyone needing HVAC work. I stopped by early one morning before they officially opened, and even though the office wasn't open yet, a friendly staff member greeted me and answered my questions about how often I should have my heating and air conditioning system serviced. She was there early getting things ready for the day, but still took the time to help me out. Everyone I've interacted with at this company has been knowledgeable, helpful, and kind. If you need your HVAC system looked after, these folks really know what they're doing. I’d give them 20 stars if I could!

i can't recommend this ac repair company enough! from the moment i reached out, they made everything easy. they quickly sent someone (miguel) to check out my ac problem, provided a clear quote, and offered helpful financing options. their awesome team of two technicians (billy and miguel) came over, took out my old units, installed brand new ac systems, and made sure to leave everything super clean when they finished. as a first-time buyer, i should have asked more about different brands, energy efficiency, and features like remotes, but i trusted their advice and couldn't be happier. in just a few minutes, my house was cool and comfortable, even during a heat wave. my dog was sad to see his new friends leave, since they were so kind to him the whole time they were here!

If you need help with AC repair and don't know who to call, definitely reach out to Comfort Masters Heating! My air conditioner started blowing air that wasn't really cool, and the unit began to ice up. The system is about eight years old and this was the first real issue I'd had. I called in the early afternoon and was able to get a same-day appointment. Billy showed up right on time, worked quickly, and was very professional. What mattered most to me was how honest and trustworthy the service was. Thankfully, the problem turned out to be minor—a small leak near the coil connectors, a bit of refrigerant needed, and a little clog that was cleared. Billy could have told me it was a much bigger issue, but instead, he explained everything clearly and got it fixed right away. He also recommended signing up for a maintenance plan with two check-ups a year, which I had been meaning to do anyway, so they can keep an eye on the small leak. He even offered to look into whether my coil was still under warranty and would follow up with a quote if it ever needs to be replaced, so I won't have any surprises. I know exactly who I'll call the next time I need AC service in Stow!

Woke up early this morning in Stow and found our home was really cold, around 45 degrees. I thought it might be a problem with the thermostat since the AC unit was cycling strangely, but I wasn't sure. I called Comfort Masters Heating, explained what was happening, and Miguel arrived at our house within an hour. He quickly diagnosed the real issue and showed me exactly what was wrong—it wasn’t the thermostat after all. I really appreciated the honesty, since they could have just replaced the thermostat and charged me more, but they fixed only what was needed. The repair cost was much less than I expected, and the service was fast and trustworthy. Highly recommend them if you need AC repair in Stow!

i had a great experience with comfort masters heating when i needed ac repair and a new furnace in stow. my old system was getting really old, so i decided to replace the air conditioner and the water heater at the same time. i mentioned to miguel that my family room was always colder than the rest of the house, and he suggested installing a variable speed blower that runs all the time. now that room feels so much better and more comfortable. the new high efficiency unit cost a bit more at first, but with the rebates and not needing extra parts, most of the extra cost was covered. billy helped me with all the rebate paperwork and made sure my registration was done quickly. the installers were on time, worked neatly, and were very professional. i also liked that they include a 5 year labor warranty, which is longer than what i've seen from other places. overall, i'm very happy with the ac repair and the new system.

i can't thank you enough for the excellent furnace repair service and support my family received. from the straightforward quote to helping with rebate paperwork, everything was handled smoothly. hats off to billy and miguel for their hard work, professionalism, and attention to detail. i've dealt with many service crews over the years, and you are truly one of the best! also, thanks to the office team for always being prompt and courteous with my wife and me. it's great to have someone answer and return calls, follow through on requests, and make sure even the smallest details are covered. since the furnace repair, our home in stow feels much more comfortable, and we're looking forward to saving on our energy bills. the new system has really exceeded our expectations—it's more efficient and keeps the house at the perfect temperature, even during those cold ma winters. i absolutely love how the furnace runs quietly and keeps humidity under control too. you have a fantastic crew, provide a great product, and always work with professionalism and care. this is the only company i'll recommend for any furnace repair or heating needs. looking forward to scheduling regular maintenance with you and maybe an upgrade years down the road!

Five years ago, Billy installed my HVAC system here in Stow. Recently, when I noticed my heating wasn’t working properly, I called him. He came out the very same day to check the unit. After a thorough inspection, Billy explained my options clearly: I could either repair the old system and hope it would last, or upgrade to a brand new HVAC unit. I decided to go with a new system, and Billy offered me a great price for a complete installation. He also took care of all the paperwork and permits, and finished the installation quickly. Later on, I came home after running errands and found that my air conditioning and thermostat weren’t working. Even though it was late on a Saturday, I reached out to Billy by phone and email. I knew it was outside his usual working hours, but he still called me back in less than an hour. Over the phone, Billy told me exactly what was wrong and walked me through the steps to fix it myself. Thanks to his clear instructions, I was able to get my A/C running again in just 15 minutes. It was a relief to have cool air during the hot, humid weather in Stow. Billy could have come out and charged me for an emergency weekend visit, or waited until business hours, but instead he helped me right away and didn’t charge me anything for the advice. I really appreciate the honest and friendly service. I’ll definitely recommend this HVAC company to anyone looking for reliable heating and cooling help in Stow.

I recently needed heater repair in Stow and was very impressed with the service I received. I called on a Sunday afternoon, and even though it was a holiday weekend, I got a call back right away. We talked about replacing my old heater that had been running for many years. Miguel from the team came by the next day—he was very knowledgeable and honest, and he explained everything clearly. We worked out a great price for a high-efficiency heating system. Early the following morning, the installation crew arrived right on time and got to work. They were professional, friendly, and finished the job quickly. The whole process—from the first phone call to the final installation—went smoothly and showed how committed the company is to quality and good service. I definitely recommend this team in Stow for anyone needing heater repair or replacement. You can trust them to do a great job!

When the technician came out to my home in Stow, he already knew the square footage and what would be needed to keep my house comfortable with the right HVAC system. He explained different heating and cooling units that would work well for my needs. Even though they had a busy schedule, since I was without AC, Miguel offered to bring over some window units for free to help me stay cool. After making a few calls, they managed to fit me in and got my new system installed the very next day. The whole installation team was friendly and professional. Now my home feels great with the new air conditioning system!