Home Services reviews in Winchester, Massachusetts

Good price... poor customer communication. We had a very inexpensive rug cleaned there and they were willing to hold it until we had the area painted. We were called by a very irritated person saying that we had to pay for the cleaning, even though they were still holding the rug. We were happy to do that, however, in our initial communication there wasn't any mention of paying prior to pick up. He acted like we were trying to be cheap. Not a good experience communication wise.

have been a long time customer of Koko Bodakian rug cleaning services. The reason I chose them is due to their commitment to exceptional customer service. Muhamed and is team go above and beyond to provide personal customer service to address their customers’ rug cleaning needs to guarantee 100% customer satisfaction. A lot of businesses talk about excellent customer service and do not deliver, while Koko Bodakian service actually emulates exceptional service in all areas.

Sincerely,

Liz Warrick

Preschool Social Academy on Cross St. in Winchester would use no other for our rug cleaning. A lovely family owned business that has been around for as long as I can remember. We know that we can trust them. Just as many families around our town do. Thank you for all your hard work for our littles! - Kimberly Higgins

These folks are professional, do a tremendous job cleaning rugs. They are easy to deal with and very trustworthy. Our family has used them for over 20 years and would not use anyone else! Highly recommend their services.

I've been bringing my rugs here to be cleaned for many years and have been happy. I don't think it is family owned but they still do a very good job cleaning and repairing and they give a good break for "carry in" as well. I've used other firms and have not been nearly as happy. I would recommend them highly.

Boodakian's did a great job cleaning several oriental carpets, however, the rug installer who carpeted the from stairs does dfantrastic work. The runners are expertly aligned and tight fitting. Thank you for a job well done

I have been using Koko Bodakian & Sons for about 30 years to clean and repair my rugs. They do top notch work and the staff is always a pleasure to work with. I've moved to three different towns but I still bring my rugs back to Winchester.

I highly recommend them for rug cleaning. They did a wonderful job cleaning my Tibetan rugs. The pick up and delivery was very convenient. Sam did a great job moving my furniture to position the rugs and then putting the furniture back in place.

I’ve used KoKo Boodakian & Son a number of times for rug cleaning, repairs, and purchase over the past 12 years. They have done an outstanding job every time. They are prompt in keeping appointments and a joy to deal with. They have always been professional and trustworthy. I would highly recommend them.

We have been a customer of Koko Boodakian for years. They have cleaned and repaired many of our oriental rugs superbly! They pick up, deliver and then help us reposition the rugs.
Most importantly of all, they have an incredible selection of oriental rugs. We have purchased some truly beautiful and unique rugs from them. We constantly tell Mohammad that we are running out of floor space!

Brought a handmade Persian rug that had a pet stain on it and it was pretty dirty from day to day use. It’s a semi antique rug.

It was cleaned very well. The stain was removed but there was a line that I noticed after opening it at home.

I’m assuming they did their best and couldn’t get that part cleaned.

I was given a 20% off which was nice of the owner.

Overall, I’m happy with their work. I’ll bring more Persian rugs to be cleaned.

The only complaint I have is the estimator they have on their website. It’s for specific type of rug. The price could be higher depending on the material of the rug. I wish it would let you choose the right rug and get an accurate estimate.

The repairs service provided by this company is absolutely superb. We had a 4x6 oriental rug that was over 20 years old, but, until a new puppy arrived, it was holding up well. The puppy not only did her business on it, but started EATING the fringe and then started chomping down on the body of the rug. Not having had an experience like this before I was skeptical that it could be repaired at all, much less brought back to its prior beauty. I was assured by Sager that they could repair it as good as new. Well, Sager was being modest. I received the rug back today via UPS and it looks brand new and it is impossible to tel that it has been repaired. I would highly recommend this company's rug repair services.

Koko Boodakian does a superb job cleaning and mending rugs and restoring them to a new condition. The rugs truly look new when they are returned and I am always amazed. There is no other company I would ever use. I cannot thank them enough.

Sandra Morrison

I couldn't be happier with the service I received from Koko Boodakian and Sons. We purchased a carpet on black Friday and needed it resized before Christmas. I researched many companies and KB&S offered the quickest turn around at the best rate - and their final price was true to their initial estimate, which we received very quickly. I first experienced exceptional service from Sager, who discussed my needs, timeline and provided me with thoughtful options. I picked up the rug a few days sooner than they promised it back and the quality of the resizing is exceptional. Service, value, quality and speed all exceeded my expectations. This business cares about their work and their customers and I cannot wait to recommend and use their services again.

Koko Boodakian is the only place I would ever buy rugs from. I have been to the store many times and have always been welcomed by the owner and other staff. They have an amazing selection of rugs from different parts of Iran and other countries as well.
They also have a vast collection of vintage rugs. The owner has immense knowledge about each rug and is a trusted rug appraiser.

I have bought few rugs from this place. Each rug is a unique piece and represents a different design and culture. All handmade and from wool, cotton and other organic materials.

I got my last rug when I was in Ohio. The owner sent me images of a collection all with very affordable prices. He shipped the rug to my address with no hassles. I received the rug and immediately saw an upgrade to my apartment and everyday life. Feels great to walk on a piece of art made from organic wool material. Of course these rugs last hundred of years and are sustainable with no plastic in them.

I have gone here to stand out from the crowd when it comes to interior decorating. I don’t want a cheap, overused and over duplicated Wayfair or Pottery Barn rug. I don’t want to hear someone tell me, “I have the same rug!” I can guarantee that I stand apart from the rest. I cannot afford the fine Persian silk rugs that he has in his front showroom. Your search may start and end in the front gallery and if it does, bravo. But, Rest assured your carpet hunt isn’t over if you can’t! Ask about some of the used/trade rugs he’s accepted in his long spate of being in business (80 years!) I’ve included a bunch of examples of what you can find from the more affordable back room. Check’em out!

I’ve included a few of my selections of pre owned rugs. The ivory and gray one is as mainstream as I got — a Safavieh. My gorgeous red wool rug is my parlor room’s prize. I love being able to interact and learn about these historical pieces from Mohammed. His entire staff bends over backwards to make sure you’re happy and if I lived in the greater Winchester area I would have them come to my home for convenient rug cleanings with their green chemicals. Couldn’t be easier. If you’re on Main Street, don’t pass up the chance to be inspired by statement decor investments.

Amazing staff there, and the owner is pretty nice. They have a great collection from new to to Antiques. When took a tour realised, ita a whole Factory in all. Seems a small place from outside, but one you go in, you'll keep exploring, they even have a Repair Guy working the rugs right there, thats the most peaceful part. In thia new era, this art form is going rare.

Forgot they have cleaning factory too right next to thwir main, told yaa Its an all in all everything.

The collection they have is pretty insane !!!

You gotta meet the real artist, back stage, who's bringing alive these antique pieces of art <3

They do a decent job cleaning out the gutters, which are too high for me to get to on my own ladder. But I recommend double checking their work sometimes they don’t clean out the end of the gutter pipe spout or sometimes I left clogged and if you use those Wires to keep animals out for some reason, they take them I’ve had to buy two sets.

The two guys that showed up were very friendly and pleasant and did an excellent job of cleaning my gutters

Highly recommended. Lewis and Jean just came to clear our gutters. Super friendly and professional. They did a GREAT job, cleaned up the driveway and grass from all the debris that came out of the gutters.
I will definitely call them again in the future.

Just a note on the scheduling process.
You will receive a call from New Jersey. They do try a few attempts to get you to enroll in a periodic service plan. You can, there's a discount, but you don't have to. You need to provide a credit card right then and there.
After that, I received an email confirmation saying your appointment is confirmed. After that, nothing. That was on a Thursday. Today, Tuesday, I was about to call them, I was afraid the whole thing was a scam, but NO! They did show up! And they did a GREAT job!
The dispatch center may be located in NJ, but they have local guys all over the place.

Special thanks to Lewis and Jean!

great job on gutters around neighborhoods, although I personally have not used Ned Stevens Gutter Cleaning. My email has been mixed with someone else's apparently