Plumbing reviews in Worcester, Massachusetts

As a landlord with an older property, plumbing issues are very important to me. Leaks or problems with a gas fired boiler or hot water heater have to be taken care of ASAP. BEI has been there when I needed help with plumbing and heating. I highly recommend BEI for residential or commercial needs.

Excellent work! great prices! Would recommened to my family and friends. I will highly recommend Bobby for any plumbing work you need. He is an excellent plumber, professional and a caring buisness owner. I changed from gas to oil and Bobby helped me with that from step one. The money I am saving is amazing. I can't thank Bobby enough for all he did for me. Wish I could post a pic of his plumbing work, it is a peice of art. Call him.........you will not be sorry.

The best of the best-I don't use any of those words loosely. BEI is incredibly honest & knowledgeable with a penchant of going beyond to help out in anyway. He took considerable time out of his day to help me, righting the wrong from another plumber in the process restoring my faith from that awful experience. Can't say enough great things about this business, their my go to service.

Very helpful in early investigation of problem. I sent photos of a leaking water pipe, and Robert got back to me with recommendation to contact the local water authority first, thus saving a visit from BEI itself. BEI seems to have the customer's best interest in mind. Thank you Robert!

I will continue to do business with Mr.Bernstein. He is very knowledgeable, honest an sincere about his work. I really appreciate the fact he explained to me how things worked ( with my furnace ) an the need to get it fixed. I especially liked that about him, an in no way did I feel as if he was underrating me by explaining things in a way I could understand. He is an honest man with integrity. I will refer him to my family and friends. Thank you so much Mr.Bernstein.

I initially contacted BEI plumbing after reading through some good reviews on google. But Bob, the contractor at BEI was not available and so he recommended Frank Scavone. Since BEI had good reviews, i went with his words blindly.

My experience with Frank Scavone was not so great. So I am giving BEI plumbing 3 star for his recommendation.

We could not be happier with Bobby. You will not find a better plumber, because he is just a good honest person who takes his work seriously and does whatever it takes to make the homeowners happy. After having an awful experience with a contractor, my husband did a lot of research to find a good plumber with decent prices. There is a reason BEI has such good reviews. Bobby talked with us extensively about our options for switching to natural gas, and was very helpful and knowledgable. He is also reliable- on the day he was supposed to come switch out the boiler, he had an emergency call, so he actually paid for a week's worth of oil for us to hold us over until he could come. Then he came when he said he was going to, brought two other hard-working guys (one was his son), dealt with suppliers who sent a dented boiler, cleaned up, and explained everything he did. Even my dog likes him. He is definitely our plumber for future jobs.

My gas boiler was almost 30 years old so I decided to upgrade through the MassSave program. I contacted BEI Plumbing & Heating and explained my situation to Bob who took the time to walk me through a number of key considerations and provided a set of recommendations. Bob was highly confident he could lower my gas consumption 25-50% by implementing the system he was recommending. I told him I was skeptical because my home was already very energy efficient by installing new windows and insulation over the last few years. However, Bob insisted his new heating system would deliver the cost savings he was quoting. I decided to go ahead with Bob's recommendation and we worked out a plan to install the new system. Bob had to rework the scheduling of the project multiple times to align with the MassSave loan I was receiving. During this time he communicated clearly and often, which is an attribute not found with many other contractors I have worked with. Once the project started, Bob and his team showed up on time, completed all the work quoted, finished the work on time, and the cost was not a penny more than what Bob had quoted. He even helped me with a few other minor items that were not part of the original estimate, at no extra cost. Bob told me he takes personal pride in each system he installs, but I didn't expect the results to look like a work of art when it was finished. My heating system looks better than some of the other areas of my house. Finally, what about the 25-50% savings Bob said he could deliver. Over the first three months with the new system my gas consumption has dropped approximately 42%. Bob delivered on his word! I would recommend Bob and his team to anyone needing help with their heating system. Bob and his team did a fantastic job for me! Please feel free to call me if you need more details. I can be found in the local phone book.

Bob from BEI is very helpful.
Prompt respond for my clogs service with very GOOD price.
Helped us thoroughly with all the process and get us our new heating system (Furnace) for fractions of the original cost.
Very prompt respond when we calls or texts.
They stand by their products and services.
I have him on my speed dial for all plumbing and heating needs now.
Thanks Bob and his crew for fast and prompt service!!!
Just got inspected today. The inspector highly praised his works. Also very reasonable price for the new high energy efficient heat system as well :-)))
Very happy :-)))

I can't recommend Bob and his team at BEI highly enough. My gas boiler wouldn't start, and it being winter in New England, it was a bad situation that I needed fixed quickly. From my first call with him requesting service, Bob was offering helpful troubleshooting advice. It turned out to be a couple of issues that happened at once, but he quickly identified the problems and worked very hard to keep costs down for both parts and labor while still getting the job done right. I will be using BEI for all my future plumbing needs.
-Glen Hurley, Worcester, MA

If you want personal care, Bob is the man to turn to. One year ago, Bob replaced our 40 year old oil furnace with a high efficiency gas furnace. This switch saved my family a tremendous amount of money. I only paid 900 dollars for the whole year in gas. Leading up to and during installation, Bob was always available, no question was too small for him. He helped us pick the right system for us and explained all the steps in detail. He and his crew were always on time and on premise when they said they would be to help the transition from oil to gas through Mass Save.
Bob's commitment doesn't end there. A few months after installation, Bob called just to check on how the system was working and if there was any questions. I have also contacted Bob about plumbing questions we had for additional work and he is always ready to listen and offer up advice. We love our system, the work done by BEI, and Bob's genuine caring personality. You wont find that with a commercial heating and plumbing contractor.

Bob has come out twice in the past 2 years; first to replace leaking valves on my very old bathtub (he was careful to match the style) and most recently to replace cast iron pipe with plastic and install a new toilet. Both times he was prompt and straighforward about the scope of the job, and he put my mind at ease with his professionalism and workmanship. He is efficient and doesn't leave a mess, and I wouldn't hesitate to recommend BEI!

Thank you, Robert & Pat! I can't say enough good things about these folks. Super knowledgeable, honest fair pricing, excellent work, explains everything so you understand the options, fast response to initial reachout, etc. I'm not only over the moon on fixing this initial problem (with my water pressure relief valve) - I am so very excited to finally have someone I can trust for all things that will come up in the future! That is really piece of mind!

Our new "go to" plumber, heard back from them promptly, scheduled service within a day, fixed what we needed fixed and didn't play any games, highly recommended !
Thanx - Bo & Wanda

Ive had alot of trouble with other plumbers in the past but Bob from BEI was super knowledgeable and friendly. Fair pricing and you can tell he realy knows his trade. I recommend them to anyone who has plumbing issues big or small. Also follow them on instagram to see there amazing work they do. @beiplumbingheating

Had a service call. Bob fixed the problem, which was a whistling toilet . He said “Have a nice day, No Charge!!!! I have a handicap ramp, he was so kind. Now I have a wonderful plumber!!

They have just about any and every Kohler part in stock or in their warehouse, including models that are 20-30 years old. A little pricey though, and the desk guys aren’t super knowledgeable (may not immediately recognize a part), but they’re still helpful and I’ll continue to go there for Kohler parts.

Knowable people

Unbelievable service

The best

Great place great guys.