HVAC reviews in Dearborn, Michigan

i can't say enough about the great service and professionalism i got during the recent installation of my new furnace. from my first meeting with shaun to working with shaun during the installation, i received excellent customer care and clear communication the whole time. the team was friendly, professional, and easy to work with. i would highly recommend anyone in dearborn who needs furnace repair or installation to use their services. i'm really glad i picked them for this job!

Preston came out to check on some ductwork in the bathroom ceiling that had gotten wet from a leaking water pipe. The plumber who fixed the leak said the ducts were pretty damp and had disconnected a t-connector so they could dry out. Preston gave an honest opinion and let me know that replacing all the ductwork wasn’t needed, which saved me from a big project. He reconnected the ducts and charged a fair, affordable price for the work. Preston arrived early, was polite, and gave a fair assessment. I was very satisfied with the HVAC service!

We, both had the wonderful experience of meeting Trenton from Williams Brothers AC and Heat for a heater repair service. Trenton was thoroughly professional and clear in explaining what he was inspecting in our heating system and what fixes were required. If there was any aspect of the repair that required more explanation or if we needed further clarification, he was able to consult with a supervisor over the phone. The service he provided was excellent and the price quoted for our heater repair was fair. Trenton was also able to replace and upgrade our old thermostat. The new model he provided is easier for us to read and adjust. Trenton's attentive nature was invaluable in addressing our issues and finding agreeable solutions. We truly appreciate his honesty, care, and meticulous attention to detail.

i had a great experience with this company for heater repair. It was my first time needing service in my new home in dearborn. when my heater stopped working and the house started getting cold, i called them after hours. they sent bryson out the same day. bryson was really helpful and explained exactly what was wrong with my older heater, what needed to be fixed right away, and what might need attention in the future so it keeps running well. i would definitely recommend this company and bryson to anyone in dearborn who needs heater repair. five stars for sure!

I recently had my AC and thermostat checked in Dearborn when I noticed the thermostat was acting up, especially with the temperatures dropping lately. Trenton from the repair team came out and took a close look at my HVAC system. He patiently answered all my questions and explained everything clearly. After inspecting the system, Trenton found out it was still under warranty. He even called the manufacturer himself to confirm the details. Because of his efforts, I learned that I could get both the parts and labor covered for free if I contacted the right service provider. I was really impressed by the honesty and professionalism shown throughout the process. Even though their schedule was packed, they made sure to fit me in quickly. I truly appreciate the high level of service and integrity. I’ll definitely call them again for any AC repair needs and highly recommend them to anyone in the Dearborn area.

the crew was really helpful when fixing our ac unit and handling a tough system flush. we had gone without heat for a while because another company wasn't responding, but once we called, bryson and the team got right to work and solved our hvac problems fast. it was a tricky job, but they took their time and made sure everything was working right, taking care of all the hidden issues too. i definitely suggest calling them for any heating or cooling needs.

We have relied on this HVAC company in Dearborn for over 10 years and have always been very happy with their service and products. Our home uses two air conditioning units to keep things comfortable throughout the year. During our yearly AC maintenance visit, Shaun found a leak in our oldest and largest AC unit. Shaun explained our options clearly: we could refill the refrigerant, which would be costly and not solve the problem, or upgrade to a new, more energy-efficient unit. We had already planned that when it was time to replace that unit, we would also update the whole HVAC system—both the AC and furnace—and have it relocated to the attic. The previous unit was in a small closet in the hallway, which was not ideal. Shaun provided us with quotes on a couple of units he recommended that would fit our home’s needs. The installation team arrived right on time and worked efficiently to complete the installation in just one day. Afterward, Shaun took the time to walk us through how the new system works, including showing us how to use the smart thermostat with our WiFi. We really appreciate their professionalism and knowledge, and we always recommend this company to our friends and family in Dearborn.

Honesty and integrity are very important to me when it comes to home repairs. When our furnace stopped working—our thermostat went out but all the breakers were fine—I knew I needed a reliable furnace repair service in Dearborn. I called a local company, and they were able to send someone out the same day. Greyson came by and first thought the issue was a low voltage short in the circuit board, but he told me the parts were all under warranty and I’d only need to pay for labor, which was great news. Greyson brought a replacement circuit board over, but he wanted to make sure he found the cause of the short so the problem wouldn’t happen again. He carefully inspected everything, checking all the wiring and components on the furnace system. After some thorough work, Greyson found that the problem was with the outdoor unit—the wiring had a spot that wasn’t wrapped in electrical tape, so after a few years of Michigan weather, it shorted out. Thankfully, he discovered that only a fuse had blown and the original circuit board was still good, so he didn’t need to replace it after all. He fixed the wiring with electrical tape and replaced the fuse, saving us the cost of a new circuit board. I really appreciated how honest Greyson was—he let us know the real cause as soon as he found it and adjusted the price to only what was needed, which was less than the original estimate. They could have charged us more, but instead, they did the right thing. Thanks to Greyson’s expertise and honesty, our furnace was back up and running quickly. I would definitely recommend this company for anyone in Dearborn needing furnace repairs—they do the job right and treat you fairly.

I recently needed a new furnace and was very happy with how my previous AC installation went, so I called to get a quote. They sent a technician to check my home and help decide which energy-efficient furnace would be best. The price for the high-efficiency furnace was very fair. The installation was scheduled quickly and finished in just a few hours, even though the furnace had to go in a crawl space. I also liked that paying by check saved me from paying extra credit card fees. The technicians, including Preston, were professional, knowledgeable, honest, and polite. The new furnace works perfectly. I’m very satisfied. A few years ago, I needed a new AC unit after my old one stopped working. I got several quotes and chose this company because Preston, who is an engineer, took time to carefully inspect my home and gave me an honest, detailed explanation of what was needed. The quote for the new AC was reasonable and included a highly rated system with a 10-year warranty. All the technicians were certified. After the AC was installed, I learned they also do maintenance checks on water heaters, so I scheduled that too, and a technician came the next day. I highly recommend their HVAC services.

A++++++++ Shaun and Trenton did an outstanding job with my air duct cleaning, system tune-up, and smart thermostat installation. I don't usually write reviews, but Williams Brothers AC and Heat really impressed me. I have now had my air conditioner and furnace replaced, regular tune-ups, duct cleaning, and smart thermostat installation with them, and I’ve been happy with the results every time. I’m not usually loyal to a company unless they truly earn it, and they definitely have. Everyone I’ve interacted with, from technicians to the office staff, has been professional, honest, punctual, and explains everything in simple terms. I’ll keep using their services and highly recommend them.

Trenton came out to give me an estimate on heater repair, along with another estimate for fixing a couple of tricky spots. I got the estimates by email, and there was no pressure at all to decide quickly. Williams Brothers AC and Heat really understood what I needed and already had most of the heater parts ready. I got my spot in line for service right away. Their prices were much lower than a different company I checked—about 40% less. That other company tried to push a monthly payment plan that would have cost me way more over time, and they didn’t even give me as many repair options. Trenton really knows about heaters and explained everything clearly. I picked the estimate I liked best through the email link, and my installation was scheduled right away. On installation day, I got a text letting me know Greyson was on his way. Everything was set up and working right on time! I like to ask questions, and Greyson was happy to explain how the equipment and wires worked. Everyone was friendly and helpful the whole time. I’ll be sticking with them for any future heater repair, since they’re honest, do good work, and offer great prices.

My air conditioner stopped working, and since I have some experience in this field, I wanted to double-check what was going on. Bryson spoke with me over the phone, and together we figured out that the issue was with the heat exchanger. He took my AC’s model and serial number and quickly found out which parts were needed, as well as the labor involved for the repair. Even though it was a weekend, he got everything set up and even placed the order for the parts right away. Bryson had a packed schedule the next day, but he still made time to come out after hours with Trenton to fix my AC. They worked efficiently and got everything up and running perfectly from the first try. Both Bryson and Trenton really knew their stuff and answered all my questions in detail. I’m extremely happy with how quickly and professionally they got my AC back in shape, especially since Michigan summers can get pretty warm and I needed to stay comfortable. Bryson could have charged me extra for labor since the warranty didn’t cover everything, but he was honest and only charged what the warranty paid for, not a penny more. I would definitely call them again for any AC or HVAC repairs in the future!

We thought our furnace was having trouble because the fan kept running nonstop and the house wasn’t heating up properly. It had been a while since our last maintenance. Scheduling a visit was quick and simple. Bryson, the technician, arrived on time and took his time looking over the furnace and related equipment. He discovered the issue was actually a setting on our smart thermostat, which was causing the fan to run constantly. Bryson adjusted the thermostat and made sure everything worked the way it should. Sometimes smart thermostats can be tricky! The whole process was smooth, and the service was excellent. Highly recommend for anyone needing furnace repair or maintenance.

After moving into our new home, we realized the existing HVAC system was 17 years old and not cooling the house very well. We reached out to a local HVAC company for diagnostics and solutions. Even though it was a busy summer season and we had to wait a bit for an appointment, it was definitely worth it. Shaun and the team not only installed a brand new unit, but also took the time to make sure our system was running as efficiently as possible. They checked the actual square footage and made sure the BTUs were right for our needs, which really helped improve airflow and keep our main living areas cool. Their prices were fair and their work was professional—highly recommended!

I highly recommend this company for AC repair and related services. Bryson and his team replaced my old air conditioning system, and we also decided to upgrade our outdated gas water heater at the same time. I had a few other HVAC companies come out to talk about what I wanted, but none of them really listened to my needs like this team did. Now, we have a high-efficiency AC unit and a new heat pump water heater. Bryson kept in touch with me throughout the whole process and made sure everything went smoothly. I wouldn’t hesitate to recommend them to anyone in Dearborn looking for reliable AC repair or installation.

I had a cold climate heat pump installed along with a gas furnace backup in Dearborn. After getting several estimates, this company offered the most competitive price, and they were clear and upfront about costs—not relying on rebates to make the numbers look better. Their team, especially Bryson, showed up right on schedule, removed the old oil furnace, and handled all the necessary electrical work for the installation. Bryson also took the time to explain how the new heat pump system works and made sure I understood the benefits of the latest technology. They use top-quality Mitsubishi equipment for heat pumps, which really gave me peace of mind. Now that the new system has been running for a couple of months, I've noticed my energy bills for both heating and cooling are much lower than before. Overall, I’m very happy with the whole process and the results!

I got quotes from a few different companies for furnace repair and replacement, and this one gave me the best value for my money. From the very beginning, I was impressed by how much personal attention they gave to make sure I was totally satisfied. I had a new furnace, an electronic thermostat, and a humidifier installed in my home. Everything went smoothly, and I’m extremely happy with the results. Even after the installation, they checked back with me to make sure I was comfortable and everything was working as it should. I really appreciated that they even brought over a portable heater at no cost, so I wouldn’t be cold while waiting for my new furnace to be installed. That was such a thoughtful touch! I definitely recommend this company to anyone needing furnace repair or installation. I also plan to sign up for their regular maintenance service to keep everything running well. Preston came by again for a follow-up visit to make sure all the equipment was installed properly and that I was completely happy. He took the time to walk me through how to use the new electronic thermostat and even set up reminders for me to change the furnace filters. This company truly puts the customer first and takes pride in their work. You really can’t go wrong choosing them for your furnace needs!

I had a fantastic experience with this furnace repair company in Dearborn. The technician, Greyson, was both friendly and professional. He really knew his way around my heating system and explained everything clearly, teaching me a lot about how my furnace works and how it affects the air quality in my home. If you’re looking for someone knowledgeable and trustworthy for furnace repairs, I highly recommend them. They’re my top choice, and I’ve told all my family and friends in Dearborn to call them too. Everyone I know who used their service had the same great experience. This team truly goes above and beyond!

We recently had our heater repaired and serviced, and the whole experience was excellent. The team is always so friendly and professional, and they make sure to call ahead before arriving. Preston handled our heater repair and really knew his stuff—he was tidy and easy to talk to, which made everything go smoothly. We’ve worked with other service companies over the years, but none have been as reliable as this one. In the past, we had trouble even getting estimates from other companies, but with this team, the communication was great from start to finish. They even helped us reroute our ductwork during a remodel, and it turned out better than we expected—the heat flows so much better now. We plan to keep using their heater repair services as long as we’re living here. Highly recommend!

From start to finish, my experience with this heater repair company was excellent. I needed some heater ductwork adjusted in my small, tight basement, which has a tricky layout and some unique construction that made it hard to reach the supply and return trunks. Preston came out to give me an estimate and took the time to clearly explain everything, answering all my questions. I really appreciated that he made it feel like a partnership instead of just giving me a quote. Another company told me the job would be very complicated, requiring all the bulkhead framing and paneling to be removed and then put back up again, which made me pretty anxious. But Preston assured me their team could handle the project without such major demolition. On the day of the repair, Shaun and Greyson arrived right on time. They didn’t complain about the tight basement or the challenging setup and were very accommodating, even working around my schedule and meetings. When they ran into a spot that required a little bit of bulkhead framing to be taken down, they handled it smoothly and professionally, without placing any blame or making me feel uncomfortable. They got the job done quickly and kept disruptions to a minimum. They even made sure to keep my “cat prevention mesh” in place around the new ductwork, which was a thoughtful touch and really went above and beyond. After finishing the heater work, they left the basement cleaner than when they started. I’m extremely happy I chose this company for my heater repair needs and would recommend them to anyone, especially if you’ve been told your project is too small or difficult for others.

i recently had a great experience getting my heater repaired. from the first call to the final check, the service was excellent. preston, the technician who worked on my furnace, was not only skilled but also really friendly and professional. he made sure to explain everything about the heater repair, including tips on how to keep it running efficiently and what signs to watch for in the future. the repair process was smooth and you could see preston’s expertise in every step. the quality of work was fantastic, and it’s clear this company really cares about doing the job right. since the repair, my home has been much more comfortable, and the heater is working better than ever. i appreciate the quick response and attention to detail, especially since staying warm during michigan winters is so important. i’m very happy with the heater repair service and would definitely recommend this company to anyone needing heating help.