HVAC reviews in Dearborn, Michigan

Nick and Leah replaced hot water tank. Very professional. Basement area tank location all cleaned up. Another smooth service for Reckingers.

Reckinger Heating and Cooling installed a new furnace for my family and I within two days of our old furnace going out. The crew were professionals about their work and worked quickly! We are very grateful to Reckinger for everything they have done for us and would highly recommend them for any HVAC needs! Thanks Reckinger Heating and Cooling!!

I was having trouble with my furnace not heating. After an initial inspection, an HVAC technician advised me that I would need a full furnace replacement. I contacted Reckinger for a second opinion on what would otherwise be a very costly repair. Brandon, with the support of his team, was able to provide a simpler solution than a total replacement at a fraction of the cost. Brandon from Reckinger ended up saving me +$2,000! This is the level of service you can expect from Reckinger.

Extremely satisfied and thankful for their hard work! From the lady on the phone, to the gentlemen who came to service my chimney, and Steve himself, they are a great group of people who do wonderful work. I would recommend them to anyone!

They will tell people I will order the part and call you back . Three times I called ... all three times I will call you back! they never call back. The first time they come out so nice and then they get that service call payment you won't hear from them again. You must have seen my review thought you could call my daughter tell her the board will be in a week from 12/17/18. WRONG! Do not call my daughter! This is my home that needed the service .My daughter paid for the service call as a Christmas gift . She asked you for a price on the board and you don't know how much? three weeks! No thanks! I will get someone else to take care of heating and cooling needs. I may be 61 but i'm not stupid ! you got all your getting out of me!

I called on a Monday and setup an appointment for a free estimate Tuesday at 1030, when no one showed up by 1050 I called to confirm and was told the first guy had something wrong with his schedule but was coming right over. I waited another 30 minutes (they are 10 minutes from me) and called again and was told the guy had car trouble but someone was on his way. About 20 minutes later someone shows up, measures the project for 10 minutes, then tries to charge me 85 dollars. I informed him i was told it was a free estimate and he said that is for new equipment only (which I was not told about). I refused to pay and he stormed out. The communication of this company is terrible. I doubt I'll even get a quote them.

Update based on owner response:
I would like to point out that the company neither apologized for their lack of communication or their tardiness, yet try to justify their behavior. It speaks to their customer service policy.

Air conditioner went out on holiday weekend. Contacted several companies online. Reckinger responded quickly and fixed my problem. Steve was great and did a great job! Service was awesome.

I had a gas line installed for my Gas dryer. At first, we had our differences at price-point, but overall was able to negoitate. The installer was extremely friendly and did a great job. I would recomened anyone in the area to consider these guys as Steve, The owner, is easy to work with. Thanks again

My furnace stopped working in the night and they were there at 9am on a Saturday to fix it. The return call was within 10 minutes of leaving a message. The repair was done quickly, the service technician professional, and the price fair.

Extremely disappointed with Reckinger and will not be using them again.

Arranged a time for a technician to come by, no one showed, no one called. After calling back several times, finally had a tech come out a few days later.

They were not able to get into the attic to complete the repair (due to the tenant), we agreed to reschedule (they did still charge for the Trip Visit Fee).

Didn’t hear back from them for weeks, finally rescheduled…once again, no one showed up, no once called to communicate this.

Finally had some one come out the next day (after many more calls to ensure they would show)…and they did complete the work…but took apart a closet system and refused to put it back together.

Now I’m left with a disassembled closet system, an angry tenant…and all they can say is sorry. Not our fault, we are busy.

SMH. Never again!

Had two service calls within one week. Issue was with a boiler. The first time they got the unit back in the service but did not take the extra time to bleed out the air. Had to call him back to do that the second time obviously had to pay the service call fee for both service calls. My experience they are not boiler experts. They were punctual.

He was the best worker ever, friendly and funny! He fixed my furnace in under an hour I would recommend him to everyone!

A shop that treats customers honestly: I had an AC fan motor die and purchased a replacement part elsewhere. When it came time to swap the fan from the old motor to the new, I got the old fan stuck on the old motor.

I came in to Reckinger to inquire about getting a replacement fan (they sell parts!). The employees there were all very welcoming and helpful to me.

Originally they quoted me for a replacement fan which they were going to pick up from a parts warehouse. I left the fan and motor with them to match for replacement. 30 min later I get a call saying they were able to salvage the old fan. I was told my all-steel fan was superior to what I would get as a replacement. They barely charged me anything for the service.

I feel good about the service here because they acted in my own best interest, even though they could have made more money selling me a replacement. I am glad honest family run businesses still exist and are around. I know who ai will be calling when I am in need for service or a new system.

Tenants let me know that AC wasn’t working in the middle of our current mini-heatwave. Called Reckinger’s that night and they got me in their schedule for the next day. Technician called to let me know when they’d be there to evaluate, showed up on time, promptly diagnosed the issue and quickly resolved it - all for a reasonable price. Thank you Reckinger’s for a job well done!

I am so glad and lucky I came across Reckinger last year when looking for a heating and cooling company. Every person I have dealt with is nice, professional, and patient with me. They reply quickly, their charges are fair, and they answer all my questions without making me feel stupid or like I'm wasting their time. Most recently, my furnace died on December 23 around 11:00 pm. Coldest day of the year, and a holiday weekend. I never expected them to answer the phone, but they did, and came out and checked my furnace. It was over 34 years old, and its time had come. They came back Saturday morning (Christmas Eve) and put in a temporary furnace for me. I sure never expected that, and most people I talk to have never heard of a heating and cooling company doing that. I used it for almost 2 weeks, until my new furnace was installed. I thank God for them, they really saved me a lot of aggravation and stress. Thank you Reckinger!

Best value and top notch service and installs.

Reckingers is truly the best. They have treated me with more respect and kindness then any other company out there. My furnace stopped working.Another company came out and gave a subpar check, I called Reckingers the next day to come out to check it ( second opinions are always welcome. ) Adam went over it with a fine tooth comb, explained everything, answered all our questions and was the nicest guy. Found out i truly needed a new furnace as the parts and labor were almost as much as a new unit. The ladies in the office are the best. They are all so sweet and helpfull. They helped me sort everything out. From trying to get a loan to finally getting it all set up and ready to be installed. Called me back with updates, never got annoyed when i called them a million times. I would truly say to anyone looking for Heating and Cooling repair to make one call, and call Reckingers!!
Thank you to everyone at this company for making me feel like family.

I wish i knew of this company sooner he was very affordable and friendly but most importantly fast! His company was great as well!! Thank you for your work!!

Had an issue with my furnace, Nick came out and gave me an estimate and helped me understand what was in need of repair. I know exactly who to call whenever I am in need of anything again. Thank you so much to this great company. Everyone was so polite and friendly.

Great people and great service! We had to have our ac and furnace replaced and they came out the same day it quit working. Steve was extremely knowledgeable and helpful with making the right decision for me and my family. I’d give 10 starts if I could!!

I have been fortunate for many years to have Reckingers Heating & Cooling as my HVAC contractor. The owner, staff, and technicians are extremely customer focused and provide excellent service. I just installed a new HVAC system, and the experience was outstanding with proficiency and professionalism. This business will continue to assist me for many more years.