HVAC reviews in Livonia, Michigan

CJ and Matt were on time, thorough, and walked me through the process of what they were doing. They were respectful of my home and my time. I appreciated seeing photos of the vents before and after the process was completed. Thanks for doing a great job and helping my family finish the year with a clean home.

These guys were courteous and professional. They got my ducts clean and I feel a lot better. Best price too! Pleasure to do business with Unique air duct cleaning.

These guys did a great job at my house. After a series of home renovations my air ducts needed serious cleaning. Fast and professional. Recommend them over a corporate owned company any day of the week. Thanks.

Great job by CJ and Tyler! Really needing this done and they were professional, informative and reasonable in price. They added a sanitizer/deodorizer which made the home feel even fresher. Recommend getting your dryer ducts cleaned by them, too. Mine were dangerously filthy!

Don’t doubt yourself, just book your cleaning today!!! The guys are very friendly and informative, cleaned up great after the service, and showed us physically the before and after and what came out of the ducts. Definitely recommend them!

I am very glad I choose Unique Air Duct Cleaning. I was able to get an appointment within the week I called. The guys were 2 brothers who were friendly and worked together well. I waited a few days to write this review because I wanted to see if it made a difference to my health. I can say the constant cough I've had for at least 4 months started to improve immediately. The air in my house smells clean and fresh now. I can breath much better now. I will have them back when its time to get them cleaned again.

The company was timely and answered all questions. They came to clean out my hvac ducts and vents. They cleaned them fine but left a horrible mess throughout my house especially my basement. Whatever main vacuum they use to clean does a HORRIBLE job containing the dirt & dust. It left my entire finished basement with black dust and dirt. On all of my children’s toys, the tables, couches, blankets, etc. I was in awe at how terrible it was. Their machine clearly needs to be replaced or something. Or at least tell me to cover my things with plastic. I’m extremely upset. I had to spend the entire day cleaning every inch of my home once they left. And they charged $440 and asked for a tip!!!! Thought I was doing the right thing by going small business. Next time I won’t. I will go with a company with better equipment.

I was very pleased with our air duct and drier vent cleaning services I recieved from CJ and Matt. They were super friendly and got along well with our dog. They did a very thorough job thru the whole process. CJ was very informative and professional making sure I understood everything he was telling me. They went above and beyond! They got before and after pictures.I was amazed and disgusted by how much dirt was built up and now they are clean as new!!! There is a noticeable difference in the air quality when you walk in. I love that this is a family company and very personable. I will definitely be referring them to friends and family. 10/10 would recommend!

We have the DTE plan. AA came out and had our air conditioner going in an hour! Thank you so much AA team!!

They the best did work right stove refrigerator

DTE sent someone from this company to perform a check up on my AC unit under the home protection plan, he said that We need 4 bounds of R410 Freon and DTE is allowing him to use up to 2 bounds only so we have to pay $300 initial fee, I asked him to give me a written statement of his finding and the cost that associated with it, he walked out!!, I don’t care about this company but the problem is the DTE is listening to these crooks and might be happy to send them to the people houses.

I had ac serviced BRandon checked refrigerant and air handler discovered blown capacitor fixed all ok
Professional great people and service.Dte covered

They've always helped us and fixed our appliance and furnace issues. The latest issue was with furnace intermittently working, which was the flame sensor. I'd recommend to anyone looking for inexpensive work and estimates.

DTE referred them to service my glass top range. Incompetent service techincan took range off oven botton and did not center it back correctly. The part is on order I called DTE back to complain about service they could not come back until part to correct problem they created. Dan the service mgr refused to give his last name said it was safe to cook on like that. This is not SERVICE. I'm very disappointed in this service I received 2/20/2020 I did not let this company come into my home to damage my stove but obvious I'm stuck until they return with the part. I don't ever plan to let DTE refer this company for any other service .

5 stars for excellent service. The technician was overbooked and still came out at 5 pm to fix my water heater. Super nice and professional. Thank you! And major thank you to the tech---i say give that man a raise!

We love eating here whenever in Gatlinburg! Great food, friendly staff and warm, homey atmosphere! The view from our booth for lunch today!

My furnace went out over xmas. Andy's team installed a new 2-stage system. They had to fab parts to interface with this 1937 house. The team was prompt, professional, and... actually cleaned up when they were done.. they vacuumed and wiped down the surfaces. Andy even leveled my thermostat which had been installed crooked by a prior firm.

Brandon was professional, proficient and highly qualified. He immediately diagnosed the issue of a blown blower motor after testing the control board, switches and the other components. He obtained the scarce motor within 24 hours and had us back up and running in minutes. He's the HVAC knight in shining armor. Thanks again Brandon and AA.

We had two service men come out to our house today to fix our furnace. They replaced our blower motor and checked out the furnace operation to make sure everything was functioning properly.
They were very knowledgeable and thorough. We will definitely recommend this company to our family and friends.

Ray & Carol Mercier

We have had DTE Insurance for years and have always been happy with service on our appliances. This last call I needed a bit of help for time frame and they really helped. Don helped us over the phone to expedite the call and Mike was great! Scheduling women really helped and went out of their way for us. Thanks again,

I am a DTE Home protection plan customer. I called DTE on 8/6 to schedule service on my washer that stopped working. I scheduled it with DTE for 8/7 between 8 & 12. At 9:22 am on 8/7 I received a call from American Appliance Repair stating that the repairman wouldn't be there until the afternoon, I said ok that's fine. The employee I spoke with said she would call to let me know about an hour before the tech was on his way but that the tech would call when he was on his way. Fortunately I had the day off. I hadnt heard from anyone by 5pm so i called at 5:08. The employee said oh yes, i was just about to call you, you beat me to it. Which I don't believe! But whatever. The employee said that the tech got behind because of the issues he ran into on the other calls but would definitely be coming to service my washer. He finally called me at 6:51.

Come to find out parts were needed to be ordered in order to fix my washer...ok fine. The problem is I had to call to find out the status, no one called me...AND IT WAS 2 WEEKS LATER! On 8/20 I called to find out the status. I was told that 2 parts were needed, one was in & they were expecting the 2nd one the end of the week.

I received a call on 8/21 at 4:00pm to let me know the part will be there & that the repair man will be out to my house on 8/27.

I asked they call my husband to schedule the specific time of the appointment as he would be home.

8/27 they called my husband to say the 2nd part they were waiting on did come in but that it was broken. The manufacturer is in Alabama, they put a rush on the replacement order but that now we have to wait for the part again.

1. There is absolutely no reason I as a customer should have to wait so long to be contacted with what is going on! I manage a customer care team at a security company, making our customers wait for answers, whether bad or good, is absolutely unacceptable customer service! 2. To have to wait more than 3 weeks to get my washer fixed is unacceptable as well! 3. The part should've been looked at as soon as it came in instead of waiting until THE MORNING OF THE APPOINTMENT! 4. I have contacted DTE & asked them to NEVER schedule service with this company again!

One of the worst customer service experiences I have ever experienced!