Constraction reviews in Blaine, Minnesota
-
Gary was Easy to work with
No surprises
Great communication
Fast quality work -
I worked with Gary, who was recommended by a friend. From the beginning he was easy to talk to and explained all subjects related to our roofing project well. We had an insurance claim and he took care of that well and answered all of my questions. With the project completed on time and the work done well, I would use Smart Construction again and would recommend them to family and friends.
-
Smart construction did an amazing job communicating between myself and my insurance company. Gary G. was very polite, professional, quick responses and great with communication! Would highly recommend Gary and smart construction to anyone else! Our roof looks great in new conditions again!
-
Smart construction did a great job on our roofing and siding. We had a warm winter, so they were able to get to work right away and be done just in time for spring and summer. Though, we had to clean up a little after them, nails and roofing/siding debris and we had a snow shovel and bucket missing, it wasn't a biggy. But most of all our Guy Gary was AWESOME. Thank him so much for being so patient and answering our question professionally. He communicated with us through out the whole process and always reply right away. Even when he doesn't have the answer, he'll let you know he'll look into it and he definitely will get back to you. Smart Construction also work with your insurance directly so you don't have to be overwhelm by it.
-
I recently had a great experience with Smart construction! They did an amazing job upgrading our roof. The team was professional, efficient, and the quality of their work was top-notch. And special thanks to Gary for making sure our roof was well taken care of.
-
I had hail then wind damage while working out of state. Eric Pilich dealt with my insurance company and adjusters. There was a long wait as winter made it unsafe to inspect roof. Erik stuck with it, met with adjusters and coordinated work while I was out of state. Work got done quickly once weather was optimal. They also worked around some scheduling conflicts I had due to my daughters wedding and houseful of out of state guests. Everything went well. Job well done and greatly appreciate Erik being available when I couldn’t and flexibility with scheduling.
-
Noah Taylor is outstanding! Smart Construction knocked at my door and said I needed a new roof. I did a quick Google search of reviews, and decided to give them a try. I’m so happy I did! Noah is experienced, knowledgeable, thorough, and kind. I had a tight time frame, and Smart Construction got the job done well, and on time. The roofing crew worked on my roof for 15 hours. I highly recommend Smart Construction!
-
We had a wonderful experience with Gary G. and Smart Construction. He was extremely accommodating and very easy to work with. Was always up front and honest throughout the process. The workmanship on the roof was excellent as well! We would highly recommend Smart Construction for any of your home repair needs!!
-
Eric did such a great job! After a hail storm he stopped by seeing if we had any damage. After seeing our roof definitely needed replacing we put a claim into our insurance company. The adjuster denied the claim saying there wasn't enough damage. If it wasn't for Eric we would have thought that was the end of it but he told us we could ask for a second adjuster to come out. We did that and finally got them to agree to the claim. This whole process took almost a year but Eric stayed with it the whole time. He never gave up on us and stayed professional the whole time. 10/10 recommend!!!
-
⭐⭐⭐⭐⭐
Smart Construction exceeded my expectations from start to finish. They performed a complete roof and siding replacement on our home due to storm damage. The contractor did exactly what they said they would do—and they did it when they said they would. They took full ownership of the insurance process, handling all the paperwork and back-and-forth with the insurer so I didn’t have to worry about a thing.
What really stood out was their customer focus. The crew cleaned up daily, communicated frequently, and kept me fully informed about both the progress of the job and the status of the insurance claim. I always knew exactly where things stood.
I’d be remiss if I didn’t specifically mention Dennis Lazavan, the project manager. He was extremely professional, organized, and made sure everything ran smoothly without a hitch. I highly recommend Smart Construction to anyone looking for a reliable, customer-focused contractor. -
Gary is awesome! He navigated our battle with the insurance company for 18 months and finally got approved. Smart construction got the roof done in one day professionally and cleaned up like they were never there. 100% recommend Gary and Smart construction!
-
Gary was great to work with and explained everything very thoroughly. He was also very helpful and knowledgeable about working with the insurance company. Looks like the work crew did a great job.
-
Gary was awesome to work with. His crew did an excellent job and really good quality. Our house looks better than ever. Easy to work with. Good communication. Highly recommend Gary
-
Pavel and Vadim did a great job guiding us through the process of getting our home back! We suffered a huge hail storm and needed our entire outside of our home taken care of, roofing, gutters, siding, windows, and deck. They were there every step of the way and fought to get us what we legally deserved. They delivered quickly and saved our home. I truly appreciate their entire team and would recommend them highly to any friends and family!
-
I had several projects I needed done. Vadim was my project manager and his communication was top notch! Two new slider windows, patio door, recessed lighting, electrical and demo work were done. Vladimir did outstanding work with the demo and electrical portion. He is very kind and such a professional of his trade. Dennis also helped with answering questions and making sure I liked the outcome. The window guys were done in a day and a half and what a difference. They used foam insulation around the windows and door and put back my old trim inside just like it was. I have had bad experiences in the past with hiring contractors but they changed my mind about hiring people again. Much thanks to all of you!
-
The two gentlemen at the tool rental counter went above and beyond to help me today. Thanks guys!!
-
I've had a few customer service issues at this location of a much more serious nature than the experience I had today, so it must be an accumulative effect prompting this review.
Last year their delivery crew tried a 'dump and run' delivery of a brand new $2000.00 lawn tractor that looked like last years showroom model that was stored outside for the winter, and get this... WITH NO KEY.
A few years before that, I had a crank out insulated window that was broken from a storm, a CSR explained that I needed to make a deposit to have a person come out and measure to provide quote. I gave the deposit, waited for the quote and then OK'ed the project.
Paid for the window. Awhile after this the installer came out to preview the project and asked me if I was aware that the window they would be putting in would not match my other Windows...WTH???????
Cancelled the order and got my money back, but I did not appreciate wasting three weeks and getting weaseled to boot.
Today, I ask a worker if a particular style of engineered wood flooring can be stapled down? He replies back "stapled in which way?" I remain silent for a few seconds and he adds "the flooring is designed to be floating" ---Oh ....so you know the flooring is intended to be floating, but you don't know in which way I would be stapling them.... Very passive aggressive and not a good CS experience. -
I went to this Home Depot to purchase carpet for my new home. As a first time homebuyer, I was excited to make my place my own. I was recommended a particular kind of carpet by the flooring staff at this location, was measured, and had my carpet order placed within a couple of days. I was told it would be about 3 weeks until the carpet would come in, but that was fine - I had to rip out all of the old carpet myself because Home Depot's installers will not remove pet stained carpet. I ripped out all of the carpet and pushed back my move with the anticipation of my carpet. I was called by Home Depot and told my carpet was suddenly on back order - it would be 5 weeks until my carpet would arrive, and another 1-2 weeks before I'd be able to have it installed. With their timeline, it would be 6-7 weeks before I could move into my house (making it almost three months of ownership before I could live there). I expressed my frustration with the lack of communication between Home Depot and their vendors - you'd think that when a carpet mill has ALL of their carpet on backorder, HD would know. One of the employees I worked with had agreed with a manager that they would look for substitutes for me. I went back to the store to look at the options she found and really liked them. There was a price difference, but I was assured they would price match. The manager who helped me told me she wanted to call those mills to make sure the carpets were in stock so I wouldn't be in the same situation and would call me the next morning. I waited for her phone call, and finally gave in and called her myself. After three phone calls back and forth, I was told that they wouldn't do anything to help my situation but they would "toss in" furniture removal service - HELLO, I can't live in the house, your people told me to remove my carpet!! Needless to say, I'm cancelling my order and bringing my business elsewhere. This store is excellent at beating around the bush, making empty promises, and being excessively slow with their customer service. Funny, because their parking lot at its max is about 10 cars (believe me, I know - I've been there 4 out of the last 5 days dealing with this).
-
Home Depot forest lake is always helpful and have good quality products. They also recognize military.
-
Requested an estimate at the state fair, this was easy, we were contacted and able to schedule the designer to come out in the evening, they had easy and flexible hours. It was several weeks once we decided on a design. We elected to have home depot home services do only part of our bathroom and do the rest ourselves. They removed and replaced the shower, floor, and removed the door and finished the frame. The contractors showed up on schedule, were professional, and clean. They completed the shower and floor, in 2.5 days, they were easy to work with and accommodating. They cleaned everything up after, and arranged the inspections as necessary. However, they did not let us know that for the final inspection our bathroom needed a latchable door, and scheduled the inspector to come out before we had time to finish our part of our bathroom. There were a few inconsistencies in the floor grouting, and they hauled away the shower curtain as well which we forgot to remove but had planned on keeping.
Overall we are pleased with our partial bathroom remodel, especially the friendly attitude of the contractors, their cleanliness, and speed of installation! We would certainly use them again if we were in need of major remodeling. -
They can't drive. I had to slam on my brakes to avoid rear ending one of there trucks because he pulled out in front of me. Wouldn't use them if they were the only electric company around, which they aren't, so you would think they would drive a little bit better.