Electrical reviews in Bloomington, Minnesota

Vlad was professional, efficient, and did a great job of explaining the plan and finished duct work. He took before/after photos of the outflow static pressure and it was 50% lower when he was finished. He was as quiet as possible and cleaned up thoroughly when he finished. Service Today should give him a raise! Thank you so much, Vlad, for your help today.

We contacted this company because our furnace went out later in the evening in January at the start of a Minnesota winter. Not sure who we originally talked to on the phone but she was very professional, helpful, and asked a lot of questions to better access the problem with our furnace. Jake S. did an amazing job and was upfront about all costs and problems he detected. He was very informative and explained the issues with our furnace thoroughly and without being pushy so we could make an informed decision of what we wanted to do. Great company! Would highly recommend!

Things were found with my furnace today during the routine, annual checkup BUT repair were suggested & parts were found and repairs were made. Also was happy to have many discounts that apply. Will have another repair done next week and Tyler scheduled the repair and explained everything that was needed and why. Both workers (Tyler & Dan) were good about explaining issues and what might help. So appreciated the guidance in selecting repairs.

Update: We had a fantastic experience today with this company. One year after having our furnace and AC replaced, our furnace had an issue. We called and asked for a tech to come out. We scheduled it a couple days out since it wasn't an emergency.

Mike L. called on time and said he was on his way. It was evident that Mike's focus was on the customer. He was pleasant, honest, charming, and a joy to have in our home. He fixed the issue (some sensor) and went through a full diagnostic. He thoroughly explained the issue and what our next steps should be. He is a great ambassador for Service Today and it was clear that he enjoyed working for them. We have 100% trust in Mike and Service Today and will be long term customers.

By the way, this company is under new management as of 3 years ago, so the negative reviews from years ago no longer apply.

Our furnace went bad. Our AC was 30 years old so the technician gave us a fair price for both. Installation was professional and fair priced.

Our furnace broke down and it was -10 degrees below 0. I called Service Today and they came the same day to evaluate the situation and offer us options. Tyler arrived on time and went right to work. He offered options (repair or replace) and we decided to replace the 21 year old furnace. Tyler gave us furnace type options, going through all the differences and pricing. He was very knowledgeable.

The next day Dan and Dylan installed the new furnace. They were friendly, considerate of our home and worked hard to complete the job. They ensured everything was installed up to code. Once installed Dan went through all the details about the furnace, including a fact about furnace filters that will save us money in the long run.

I can't say enough about Service Today. I'll definitely use them again!

They were able to fit me in quickly to repair my AC on a hot, hot day. Scheduler was friendly and easy to work with, and they were the only company that answered after hours and was able to schedule me. The repair technician Mike was incredibly professional. He arrived on time and was clear in his communication. It probably wasn't the cheapest but I felt I was in good hands. So happy to have my AC back.

Ron Is the BEST! Ron was extremely knowledgeable regarding every aspect of plumbing! He explained everything in detail about why things went wrong with my plumbing. . His attention to detail was amazing! I’m actually proud to show off the work he did! . . *We need more skilled tradesmen like Ron!

Initially I gave them a high rating, but afterward I felt scammed. I used a Groupon to have them do an inspection and I knew that, if they had to do more, I would have to pay more. The first tech came out and he was great. Really nice. Showed me all the issues with my dirty condenser fins. Charged me a fair price to clean them and clean out the unit. He had mentioned that there were some problems with pressure on the HVAC inside and he called for a new tech to come out.

Classic "good cop/bad copy" situation evolves.

Second guy comes out and analyzes the air flow in my house. Starts to tell me everything that is wrong with it. A bit of rust on the outside of the heating system heat exchangers tells him that there must be rust on the inside and they're probably going to fail. We installed the system new in late 2016, so this is kind of a shock. It was installed by the predecessor to this company, which I guess they bought out. Anyway, I digress.

He then tells me that the ductwork is creating all kinds of pressure problems so my system isn't working at it most efficient. He whips out his iPad and they have several levels of options I can choose from. The first one, called "Band-aid" (nothing wrong with a little push marketing, right?), will cost me $5100. Yes, that's five thousand folks. As the service levels go up, all the way to completely replacing most of the ductwork and re-configuring the entire hvac in my basement, they go up by increments of a couple thousand each. He then tells me he can call his supervisor and he might be able to swing a discount.

I felt like I was at a used car lot. This was the first time that I had had someone come out for an inspection. I had avoided it because I thought they were a scam. I'm glad good cop showed me how to clean my condensers. Easy DIY. I'm pissed that the whole show was like a sales pitch for a timeshare in Florida.

Called to diagnose and repair a problem with thermostat. Alex, the Technician actually arrived early. Truly professional, courteous and respectful of my home and property. Dispatch charge was reasonable total repair was within norms. Everything was top-notch. Thermostat was replace and recommendation was made for a follow-up on furnace without a dispatch charge. The total experience went very well.

Repair origin story is long. The first guy thought it was good, but it didn't work out. They sent another crew and made the repair under warranty. That part was great.
I was duped by a sales guy to get voltage drops checked. That took the electrician less than an hour and cost 439 bucks. He wasn't super transparent about the results of the test either. But that's on me, not them. I should have known better. So, they get 5 stars for quality of work and making it right.

We are very pleased with the work done by Matt, the Technician who came to our home to repair our AC. He was professional and very knowledgeable. Before he started the work Matt did an initial exam of our AC unit, advised what he thought the issue might be and fully explained what his plans were before he started the diagnostics. Once the diagnostics were complete he again provided a detailed explanation of how he would repair the AC and the cost. In addition, he noticed other issues that we needed to be aware of and gave us options if we wanted to pursue the repair of those issues. We never felt like he was trying to up sell us for anything. We were very, very satisfied with the work he did. We definitely recommend Matt and Service Today.

Service Today sent a furnace technician to troubleshoot/repair an old furnace. After working with different gauges and meters, Pedro was able to diagnose the problem. After talking and showing me how he came to his diagnosis, we decided to price new ones. Tyler, who we knew and liked from a previous purchase, showed up and gave us a few options. It took me a while to decide what to do. Tyler was patient with us, and finally we made a deal. Good experience all the way around.

My encounter with Service Today left me feeling scammed and deeply disappointed. Their representatives consistently misled me with promises of safety, efficient service, and fair pricing. These promises led to outrageously inflated quotes ranging from $16,000 to an astounding $50,000 for repairs that were later deemed unnecessary. As if that wasn't enough, the appointment at my house dragged on endlessly, consuming a ton of time and causing undue stress. What's more alarming is their reliance on deceptive tactics such as discussing "voltage drop" to confuse and overcharge unsuspecting customers. The "voltage drop" / "fire hazard" conversation led me to pay $430 for a house inspection (I am so mad at myself for falling for it - but their congenial nature and fake compassion sold me). I asked for a refund and they refused. Here's the best part, I called them to get a quote to run electricity to a gazebo in my backyard, that's it. It turned into "your house could burn down because of your electrical". If there's one piece of advice I can offer, it's to steer clear of Service Today at all costs. This company's practices are unethical and predatory. If I could give 0 stars, I would.

Working with Service Today! is a nightmare. I have never had such a poor experience with HVAC company, to be honest, with any service provider. After the complementary inspection offered, I was convinced to replace my furnace because it had high static pressure (it was working fine) and that could lead to a failure.

The service team couldn't figure out why the static pressure for the new furnace was HIGHER than the previous one. It took 8 visits. At the end, they did so many vents in the basement's ducts to reduce the static pressure, that the unfinished basement is now warm, and the other levels where I actually need heat are colder than before, plus my new furnace spends 20% more gas than the 11 years old that I had before.

I can't believe I fell for that high static pressure story.

As a cherry on the cake, months later I've learned that the installers messed up the wiring on my AC, that needed to be repaired in the summer. Now, Service Today! is giving me the run around to even respond to my request to refund me the money for the AC wiring repair. I've been calling for 4 weeks and never got the promised call back.

Based on my experience, I can't trust the positive reviews.

We were contacted by Mitch R of Service Today and advised that he would arrive at our home in 45 minutes. He was prompt and friendly upon his arrival. He had been briefed on the work he would do so I promptly took him to the basement so that he could review the manifold that he was to replace. He explained that he was to move the manifold from the furnace and mount it on the wall to eliminate vibrations. He worked nonstop for approximately 4-5 hours then took me down to view the new manifold. He is a very courteous and friendly young man. We are totally satisfied and impressed with his work and would gladly have him back if needed!

They got the job done and I have no problems with the work at all, and I liked Pablo, the technician they sent. They were also able to respond very promptly, which I appreciated. They were, however, very expensive, and very pushy. I believe that they had my best interests in mind, but I had to have the same upsell talk four different times, and it rubbed me the wrong way. Additionally, I talked to another company later, and they seemed very surprised at what Service Today had charged me. If you want quality work and a state-of-the-art HVAC system, I'm pretty confident that Service Today can help you. If you're on a budget and just want the problem to go away, they're probably not the right fit.

Service Today does excellent work! Jeff came out for a plumbing inspection and was thorough, honest, and friendly. He helped us best decide what was needed and what wasn’t. Then Mark & Jeremy came out the next day and completed the job. They did great work! Everything was done to our satisfaction in a timely manner. I would highly recommend Service Today!

Although I have no doubt they do good work, their prices for electrical work are astronomical. Do yourself a favor and bring your business to a local mom and pop shop, you'll get a much better value. I called to have them quote a replacement 100 amp panel in the house I was selling, they were able to get it scheduled quickly and the technician arrived in the designated window of time they had said. There were a few red flags though, first the technician had to call a supervisor to check to see "what the local inspectors would be looking for". I would expect the technician to be aware of things like that, I realize the code was just updated in November but still a bit surprising that he mentioned that. Secondly, he spent 5 minutes going over a brochure with me about how great Service Today! is and how many good reviews they have, I really don't need your marketing pitch when I just want a quote on electrical work. Finally, he showed me the price for a couple options and I couldn't believe it! They quoted $4800 for the most basic option, a panel replacement only. I ended up having a licensed electrician recommended by a friend do the work and when all was said and done it was $1700. Will not be calling them again in the future.

Absolutely wonderful, honest and considerate company that makes you feel like a valued customer! I had furnace issues and Kevin came out same day. He walked me through everything he was looking into to figure out the problem and answered many questions. His exact words "I'm here to educate. The more you know about all this, the better" which is absolutely amazing and made me feel even more confident in choosing this company. The prices are fair and consistent, no last minute fees or anything of that nature. I highly, highly recommend this wonderful company!

Edit:
Michael came out to install the parts that were ordered and he too was very kind, personable and friendly. Everyone I've talked to and/or had the pleasure of meeting with this company are wonderful human beings. Thank you all for being such a huge part in an amazing company. It's people like all of you that keep customers feeling valued and coming back. Keep being the awesome people you are!!

We had an absolutely amazing experience with our Service Today! team. We had a complete house re-wire that simply couldn't have been more of a challenge, but the team was professional, approachable, and provided an incredibly high level quality work. They took our questions, provided us options, and always followed through on execution.

Wouldn't imagine using another team after our experience. They were consistently communicating, always on time, and respectful of what we wanted to keep/what we would demo in the near future. They worked around our work from home needs and made sure our home is perfect for the future.

Thank you Brett, Tyler, and team for making our home safe and being so helpful along the way.

They have replaced my furnace and been to my home for other smaller plumbing needs. Always on time and professional. They have a "fix it first" attitude and are upfront about costs before doing any work. The people they send have always been friendly and never made my wife, or I feel dumb for asking questions.

Have to downgrade my review after my last experience. Will keep the old one up because it is all still true.

I called for service to my AC unit. When they were out at my house, they looked at the unit and said it looked good and that the problem must be in my furnace. They then came back two days later to do the work. They upsold me on vent cleaning and other services. When they were done, they tested to see if the AC turned on, which it did initially, but turned it off because the weather had become cooler. Fast forward to three weeks later, and my AC will not turn on. I feel like I was sold on services not needed. I paid over $2000, and still do not have a resolution for the initial reason I called.