HVAC reviews in Brooklyn Park, Minnesota

I had Apex Heating & Cooling show up and repair my broken a/c during an extremely hot summer heat wave. They were fair, prompt, clean and polite. I recommend this company to take care of your a/c and heating needs.

Meshack did a great job rescuing us from the heat when our air conditioning went out in the middle of last night. He identified the problem, explained what he would do to fix it and proceeded to do that. All around great customer service! Will definitely hire this company again!!

Meshack and the team were very competent and polished young man. They finished the job in a practical amount of time and kept the surrounding area very pristine. For your AC needs, I would strongly endorse Apex Heating & Cooling. I called them recently For a QUOTE and they were here to complete the job!!

Fantastic staff and technicians. Jeff our tech was extremely prompt, courteous, and carefully explained the condition of our AC unit and made very important recommendations that saved us money. The support staff at the office were courteous and super helpful and very pleasant. Our AC is blowing cold air again.Highly recommended!

The technicians from Apex Heating & Cooling were very knowledgeable and thorough. He explained all the tests and system checks carefully. He was also very cautious of keeping the interior of the house clean.Will highly recommend.

Meshack was the best! Called me a few minutes before he arrived at the early part of appointment time. He very competent and warmed up to my two Greyhounds right away. Completed HVAC seasonal maintenance and added two compressor hard start assists and was done in no time. I wish he does all my HVAC work in the future!

I am not impressed with Apex Heating & Cooling. I called this morning as our AC is out and we have a graduation party tomorrow. At 9 am I was told they were wide open and I could pick a time. I said 4 - 5 pm would be good. At 5:30 pm no technician had arrived yet. I called Apex and the dispatcher said he'd reach out to the tech to call me. The tech calls me and proceeds to tell me that he has 6 other homes to get to today and he might not make it out. I asked him how that could be if they were wide open at 9 am and I had a set appointment. He proceeds to tell me that dispatch over books them. I call dispatch back and ask who I can talk to about the situation. Of course, all the managers are gone for the day. I proceed to ask him how he could have so many homes he has to go to before getting to my house. He says the tech is in charge of booking and probably over booked himself. No one takes responsibility! I would appreciate a response from an owner or manager from Apex and I would caution others to use their services. There are too many options in the cities to waste time on this poor customer service.

We were able to schedule an appointment quickly, even though it was not an emergency. The guys came out, did a thorough check and only did what was needed. This has been out experience with them over the 5 years we have used Apex Heating & Cooling. We appreciate their honesty and expertise.

Our furnace was 35 years old so I called Apex Heating & Cooling and the estimate was less than I thought it would be. Jeff was the technician and he was efficient and left the basement clean. He also did some duct work in our attic and installed our new humidifier on the furnace. Please call Apex Heating & Cooling for all your heating and cooling needs, you will be very happy.

We have used Apex Heating & Cooling before and will surely use them again. Meshack and his co-workers installed our new furnace and as usual with them it was a smooth trouble-free process. The install is extremely neat, they left our house clean, made sure to explain everything about the new system. Simply the best!!

Terrible experience. They must have lots of friends and family to leave 36 five star reviews and only one negative one. Read the reviews, they are clearly coached on what to say, I've never seen the name of a company repeated so many times. Anyway, here's my gripe.

I called to schedule service for my commercial AC. The person I spoke with scheduled me for the next afternoon, which I thought was great! They also explained that they had a Home Service Plus option that I could pay for and save on future service fees and labor. I thought this was a good idea as I have a project coming up that will require HVAC work, so I signed up.

The next day the Tech never showed up, and never called me to tell me that they weren't going to show up. I followed up with Home Service Plus (Apex's Partner) and they told me that a tech would show up the next day. The Tech showed up, looked at my system and never called me to tell me what was going on. I had to personally call him to ask him what he found out. he said that he got one AC unit working (which I appreciate) and that was it. When I asked him what the plan was to get the other units fixed, all he said was that I might need new thermostats. No attempt to offer ideas on what might actually be needed to fix the other two units (a chance for them to make money).

After the first Tech's recommendation I called to schedule service to have new thermostats installed. I called and they scheduled me for Monday morning from 9:00-1:00PM. The Tech never showed and never called to say they weren't coming. I called Apex at 4:30PM to see what was going on. The representative said that they would have the Tech call me and give me an update. I never received a call. I got busy the next day and forgot to follow up with them again, but it didn't matter, because they didn't either. After that I called and requested a refund for my Home Service Plus and cancelled my request for service (that may not have existed in the first place).

The technician serviced our HVAC, after diagnosing the problem, he walked us through all of our options and did an outstanding job! He was on time, honest, trustworthy and was able to resolve our issue the first time. I highly recommend Apex Heating & Cooling for all of your HVAC needs!

Apex Heating & Cooling serviceman came out to figure out why a couple of registers were not producing heat. His crew came over and worked for 7 hours to run a gas line and were completely professional. They respected our floors and carpets and cleaned up afterwards. I work from home and was not disturbed throughout the job. Finally, they did an excellent job patching the drywall. Highly recommend this company and the professionals they employ. 5*****!!

I hired Apex Heating & Cooling to install a while house humidifier. They were professional and great to work with. There was a defect in the humidifier that ended up requiring four trips for them to resolve. Every time we called, they came out the same the day, no charge, no grief, no excuses, they hunted the issue until it was gone. I am impressed by how they stood behind their service and I'm definitely calling them in the future.

Apex Heating & Cooling is so outstanding in their service delivery. I used them to install for me a new heater and do some home energy upgrades. They were very detailed and perform the work with the highest level of professionalism. Meshack, the supervisor was excellent and ensured everything was done fine. Highly recommend them!!

Service was exceptional! Our technician arrived on schedule and got the required parts that were to be replaced. He was very knowledgeable, professional and friendly! AC is working great again! Highly recommend Apex Heating & Cooling to anyone who needs AC service of any type, and at a great price too!

Apex Heating & Cooling did a great job and provided wonderful customer service. They came out immediately when I called for service on the upstairs AC. I eventually needed to replace the AC and heating unit which I had them do. Their pricing was very competitive and the guys completed the job quickly and left the place spotless. I'll definitely continue with them for service and installation.

Great job.

Great service!

Came out same day and fix my ac.

Great people! Richard is a great guy!!!