Constraction reviews in Minneapolis, Minnesota
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Mark Weinfurter literally saved the day! We had been dealing with a nightmare situation when our insurance company went under mid claim. The whole project took almost three years but once Mark came into the picture everything changed . He is honest, diligent, follows through with all his promises and goes so far above and beyond for his clients it is hard to put into words how grateful we are to know him! He was able to calm our nerves and get our new roof on . We could not be happier with the way he handled things and because of him I am giving 10 stars if that was an option
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We had our roof replaced due to hail damage. Everyone we dealt with at Elysian Construction was pleasant, persistent and knowledgable. Our insurance claim was complicated but the staff at Elysian spoke with our desk adjuster and made sure all the needed information was submitted on time. We had a short turn around to get the job done in the fall and Elysian got us on their calendar ASAP. Excellent people to work with!
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I was amazed at all the work that Jacob did with my current insurance company to get them to pay for a new roof. I know working with Kenper Insurance was challenging. The adjuster took forever to answer him and was very rude and not want to give me anything. I mean before Jacob came around they only gave me just under $2000. That only covers a partial roof. He also got them to cover my garage. I did have a lot of hail damage. This process with Elysian took from May to September. This took forever cause of Kemper. I was scheduled to get the roof done on September 19 but they came out September 16 and finished September 17. The crew was very good at taking care of everything and in the end I was watching and they did a good job cleaning up
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All persons I worked with on phone by email and in person were friendly (with a smile), professional and very helpful throughout the process. Thanks to Brad (the production manager on my job), the process was smooth and efficient. I was aware of every step of the way and the job of roofing from prep to final clean up was done to my full satisfaction. Great job and much thanks.
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Elysian knocked on my door after a hail storm. Hadn't heard of them but google reviews were good so I decided to give them a try. What an amazing surprise! Incredibly professional, reliable, immediately answering any of my questions. My insurance company made a huge error in estimating damage and the Elysian rep, with pictures available, worked with them to bring out a different assessor and approve my roof replacement. I can't say enough about how easy this company is to work with and how much faith I have in their work. I'm glad Nick knocked on my door that day - I will use them as my "go to" for any repair in future.
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After having 3 separate companies out for an inspection, we decided to go with Elysian and couldn’t be more thrilled with the outcome!The entire process went as good as we could have hoped for and was completely stress free. We’ve since recommended Elysian to family members and neighbors and would use them again without a second thought. We were greatly appreciative of the fact that they dealt with our insurance company on their own and we could just sit back in relief and enjoy our new roof!
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Elysian has great to work with! Our salesperson, Jake, has been friendly, informative and helpful. They gave us a free inspection then returned to walk the insurance adjuster through her inspection, as well. We have determined to use them to replace our roof. I'll edit this review once they have completed the work, but I expect nothing less than a professional job.
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We had our roof replaced under our insurance due to hail damage. I was hesitant at first because the process started with someone coming door to door but I was impressed with the professionalism and attentiveness of Callan the sales representative. He was present for the inspection when our insurance adjuster came to our home. The insurance adjuster also commented on how easy they were to work with and how detailed the initial invoices were that they provided to them. The workers seem to have done a good job on the roof. I wish they had been more careful with our landscaping though. Some of our bushes were flattened by the debris they threw down from the roof. Fortunately the landscaping recovered although we did have one smaller, newer bush that was almost destroyed in the process. They became slightly pushy at the end when it came to claiming the remainder of the payment from insurance but considering the project was completed they were entitled to their money. I just would have preferred to have not been in the middle of it and would have preferred that they had continued to work with our insurance directly. They also claimed to have not received one of our payments but this seemed to have been an oversight and they apologized for the error. Overall we were happy with the experience.
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I initially received a mailing from Elysian following a hail storm, and decided to call them up. I feel like I could honestly do two separate reviews of this company, one for the people who actually do the work and another for the staff at the office arranging it all.
The work crews were quick and left great results. We had three properties completed by Elysian over the last year to have roofs, gutters, and siding replaced. The roofing teams generally did not speak English but they were incredibly kind, hard working, and were always happy to try to answer my questions. Some of the work happened in the winter, and they left quite a bit of garbage around the house.
The office staff was VERY challenging to work with. The staff who came out to do the initial bid was incredibly disorganized. I ended up signing identical paperwork 3 times, and it was always cleared what had happened to the last set. The staff seem unclear about the logistics of the process and as such could never answer additional questions when on-site. I was always unsure who the staff were that would call or email, and what their role was. Therefore, when I needed them to do something (pick up extra materials or clean up nails left in the yard) I often emailed everyone who had contacted me to get someone to respond.
The one exception to this was Dan Magnuson. He worked with our insurance companies to secure payment. He provided timely and frequent updates, and I had no question where the process was at.
If I were to start over I wouldn’t choose Elysian again. But now that I am done with them I feel good about the end product. -
Shout out to Chuck who was very professional, courteous & informative throughout my full home window project. Had some delay issues with manufacturer, but overall Chuck kept the ball rolling & was able to keep me up to date. Windows look great! Again, Chuck and his crew were awesome.
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We give Elysian five stars for customer service and results. Douglas McDaniel worked with us through many months of dealing with the hail damage insurance claim process. We were ready to "throw in the towel" several times, but Douglas hung in there with us. He made several trips, got on the roof with adjusters. We appreciated the support and service of other Elysian staff, Anna and Josh, who provided estimates and paperwork. The roof was completed and done well. Thank you so much!
-Les & Arlene -
I signed a master agreement with Elysian July 2022 for hail damage on my house and garage roof. I was told they had to deal with insurance to get the whole roof approved because they wouldn’t do partial roof. Communication was bad from the start. I didn’t get any updates until May 2023. Almost a whole year later. They were going to do the house roof but wait on the garage roof because it had to be built. I didn’t hear from them for 2 months. They called randomly and said they’d be starting that weekend in July 2023. The building crew was quick and cleaned up my yard nice. That was probably the only positive thing about this experience. I assumed the garage roof would be done before winter that year but I never heard anything from them. I finally got a call May 2024 that they’d be starting the garage roof. They put what I think is a building permit on my door and a project manager said he’d be getting the material list ready. Again I didn’t hear from them for months. August I get the same phone call saying they need to hang a permit and get a material list ready. The employee had no clue or paper trail that someone else in the company had apparently started this process months prior. Now again a month later I haven’t gotten any updates. I called customer service to get out of the agreement because obviously there’s a huge lack of communication and I honestly doubt that this work will get done. They said it will cost me 1500 to back out of the agreement. I can’t find any fine print on the master agreement with the timeframes they have to finish the work by. But at this point I have been waiting 2 years to get this work completed. I’m at a loss. Please save yourself the trouble and choose a different company.
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Elysian just replaced our roof and did a superb job. I am in real estate and I have rehabbed many homes, so I know what I am looking at when I watch a crew work. The job was on-time and the crew was very polite and respectful. They did not rush through the job. I observed some very intricate flashing work that was required and it was done with care. The result is fantastic, and I expect to live beneath this roof for the next couple of decades. Communication was excellent, everything went according to plan and we felt very well cared for. I should add that Elysian is a local company with offices next to Utepils Brewing in Minneapolis, they hire local people and have been operating in town for a long time. When hailstorms blow through roofing contractors blow through too, and if you hire an out-of-town contractor you won't have much recourse if things go poorly or you need service in the future.
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Jacklyn texted me about the damage to my roof. Fun fact, I have a townhouse. My association takes care of the roof. Not sure how how much this company paid for my number but hopefully not too much!
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Elysian fought hard for me and my roof replacement as a result of the August 2023 hailstorm. I basically did no work and they did all the arguing for my claim. When the claim was approved, their contractor Alex was incredibly friendly and helpful during the job, answering the phone promptly and answering any questions I had. I had two roofs replaced and one of them was very steep and they managed to do 98% of the work in a single day. I was blown away by how hard Alex's team worked. Well done to the team.
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I strongly recommend to stay away from this company. They come out as very friendly supplier to get your contract. Once they have it then they become very illusive. Very hard to reach out and service is horrible. I had my roof done. Still waiting for someone to come out and reinstall my roof heating element. There was no final inspection done after the job was complete. I have cracked shingle and cut shingle on my roof. I still have siding to be done in my house with definite time line. I wish I done my research and went with someone more reliable. Lack of communication is very frustrating.
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I've been waiting to get my roof replaced by Elysian and the project manager hasn't reached out to me. It's been over 4 months despite our initial agreement stating work would start within 30 days and then being told 4-6 weeks. I totally understand there are weather constraints and other challenges, but I've called upwards of 10 times and left messages and Brad has never once called me back. If the manager would just call to give me an update I'd be infinitely less frustrated. We have paid in full and are really just worried about what happens if we sustain damage as a result of our roof not being repaired. I'll update if and when I finally get my project completed, but for now, steer clear!
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Fantastic work. Really enjoying my new kitchen.
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The new backsplash on my kitchen looks out of this world. Crystal Kitchen Center did a great job! I'll definitely call them for their services again in the future.
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Jolynn & her team of designer's ability too understand the goals of our project and come up with a unique and exciting design was impressive.
We enjoyed working with them. -
I sent in an inquiry on a bath remodel and had a timely response. The thing that was weird to me is without seeing the size of my bath, without asking any questions about my bath besides is it a shower, tub/shower combo and the number of vanities, the rep instantly quoted $40,000 saying that’s the starting cost for an “average” size bathroom. I was expecting a time set up for someone to come out and survey the bathroom to get a better quote. What’s an “average” size for a bath? Seems like they don’t need the business. If they’re not even willing to come survey and look at the project site, the job quality may be the same.